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Manager - IT Supplier Management (Memphis, TN)

St. Jude Children's Research Hospital -
Memphis, TN

Apply Now

Job Details

Full-time
4 days ago

Benefits

Paid parental leave
Health insurance
Dental insurance
Paid time off
Adoption assistance
401(k) 7% Match
Parental leave

Qualifications

Technology category management
Technology purchasing
IT sourcing
Financial forecasting
Communication with suppliers
Contract review
Procurement spend analysis
Project management experience in technology
Procurement financial analysis
Data analysis skills
Contract performance monitoring
Metrics Reporting
Budget forecasting
Developing strategic sourcing strategies
Bachelor's degree
Vendor relationship management
IT governance planning
Telecommunication
Negotiating purchasing contracts
Vendor contract management
Cost reduction analysis
Management reporting
Project contract management
Collaboration with legal team
Financial forecasting analysis
Escalation handling
Policy Development
Cross-functional communication
Organizational budget management

Full Job Description

At ALSAC you do more than make a living; you make a difference.

We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.®

Job Description

The Manager, IT Supplier Management is responsible for leading ALSAC's Information Technology supplier management function, overseeing the strategy, governance, performance, and commercial management of technology suppliers across software, SaaS, cloud, infrastructure, telecommunications, consulting, and managed services.

This role serves as a key partner to IT leadership, Finance, Procurement, Legal, Information Security, and business stakeholders to ensure supplier relationships deliver measurable business value, support organizational priorities, mitigate risk, and optimize technology investments.

The Manager will lead both strategic and operational supplier management activities, including vendor selection, RFx processes, contract negotiations, renewals, performance management, supplier governance, spend optimization, and supplier relationship management. This leader will drive the continued maturity of ALSAC's IT supplier management practices while ensuring effective execution of day-to-day supplier operations.

This position is ideal for a collaborative leader who combines strong business acumen, negotiation expertise, relationship management skills, and technology industry knowledge to deliver exceptional supplier outcomes.

What You'll Do

Strategic Supplier Leadership

Develop, implement, and continuously improve IT supplier management policies, standards, processes, and governance practices.
Drive supplier management maturity, operational efficiencies, and technology spend optimization initiatives.
Establish supplier performance measurement frameworks, scorecards, reporting, and supplier tiering models.
Evaluate market trends and supplier capabilities to support strategic technology decisions.

Vendor Relationship Management

Lead strategic relationships with technology suppliers, consulting partners, and service providers.
Conduct regular business reviews and hold suppliers accountable for contractual obligations, service levels, performance commitments, and business outcomes.
Manage supplier escalations, dispute resolution, and performance improvement initiatives.
Foster collaborative supplier partnerships while maintaining strong governance and accountability.

Contract, Sourcing & Commercial Management

Lead vendor evaluations, RFx activities, supplier selection processes, and contract negotiations.
Negotiate pricing, commercial terms, service-level agreements (SLAs), renewals, Statements of Work (SOWs), and other supplier agreements.
Partner with Procurement, Legal, Finance, and Information Security to ensure contracts align with organizational requirements and mitigate risk.
Identify opportunities to consolidate suppliers, optimize licensing, and increase purchasing leverage.

Financial & Risk Management

Monitor supplier spend, budgeting inputs, forecasting activities, and invoice management processes.
Identify cost savings, cost avoidance, and value optimization opportunities across the technology portfolio.
Evaluate supplier financial viability, operational performance, and market conditions to proactively mitigate risk.
Maintain supplier risk, performance, and spend data to support business decision-making.

Cross-Functional Collaboration

Collaborate closely with IT leadership, Project Management Office, Finance, Procurement, Legal, Information Security, and business stakeholders.
Serve as a trusted advisor on supplier strategy, contract management, sourcing approaches, and vendor governance.
Support technology initiatives by ensuring supplier engagements align with organizational objectives, policies, and standards.
Deliver training, guidance, and best practices related to supplier management across IT.

Team Leadership

Provide leadership, coaching, prioritization, and development for IT Supplier Management team members.
Oversee execution of supplier management services and operational processes.
Promote a culture of accountability, customer service, collaboration, and continuous improvement.

Required Qualifications

Bachelor's Degree and 6 year's experience, including managerial experience.
Experience developing and managing IT supplier management policies, standards, governance frameworks, and operational processes.
Experience managing technology suppliers across software, SaaS, cloud, telecommunications, infrastructure, consulting, and managed services.
Demonstrated expertise in supplier relationship management, vendor performance management, and supplier governance.
Proven success leading complex technology contract negotiations and working directly with internal and external legal counsel.
Experience managing RFx processes, supplier evaluations, supplier selection, and contract lifecycle activities.
Experience establishing supplier performance metrics, scorecards, and executive reporting.
Strong financial acumen with experience supporting budgeting, forecasting, invoice review, spend analysis, and cost optimization.
Experience defining, negotiating, and enforcing service-level agreements (SLAs).
Strong analytical, organizational, project management, and problem-solving skills.
Excellent communication skills with the ability to influence and collaborate effectively across all levels of the organization.

Benefits & Perks

The following Benefits & Perks apply to Full-Time Roles Only .

We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same.

Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
401K Retirement Plan with 7% Employer Contribution
Exceptional Paid Time Off
Maternity / Paternity Leave
Infertility Treatment Program
Adoption Assistance
Education Assistance
Enterprise Learning and Development

ALSAC is an equal employment opportunity employer.

ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.

No Search Firms:

ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.

Apply Now

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information technology sourcing specialists jobs in millington, tn

Manager - IT Supplier Management (Memphis, TN)

Indirect IT Sourcing Manager

Requirements

What we offer you

IT Vendor Financials & Contract Manager

Senior Manager - Vendor Management Office (VMO)

What you bring to the role

Position Summary