Logistics Account Manager
Division: Headquarters
Location: In person. 145 West Ostend Street, Suite 600, Baltimore, MD 21230.
Schedule: Full-time/non-exempt.
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Overview
We are seeking a talented and driven Logistics Account Manager. The Logistics Account Manager will be given warm inbound shipper prospects that are actively requesting rates and looking to move freight and will be their responsibility to close those Customer accounts, manage the relationships, and grow the amount of freight moving through Backhaulers LLC.
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The Details
The Manager’s key responsibilities include:
- Working Customer shipper accounts provided by leadership
- Closing new Customer shipper relationships
- Managing and growing existing Customer accounts
- Identifying new lanes and freight opportunities
- Coordinating with operations to ensure smooth execution
- Acting as the primary point of contact for Customers
- Building a sustainable book of business
Successful applicants will:
- Have excellent communication and customer service skills to build and maintain professional relationships
- Show strong account management skills with the ability to manage, retain, and grow client accounts
- Have at least 1 year of experience working in the logistics or supply chain industry.
- Be comfortable interfacing with account contacts both on the phone and in-person meetings
- Be well organized, self-motivated, and accountable, showing ability to drive customer satisfaction through proactive, detail-oriented support
- Demonstrate strong interest in logistics sales and startup operations
- Be comfortable using technology and software tools related to logistics, CRM, and account management
- Have a desire to grow income through performance rather than commission.
- Logistics or transportation industry experience is preferred but not required.
Why This Role Is Different
Many sales roles offer low base pay and unpredictable commissions. The Manager’s role offers:
- Guaranteed base salary
- Warm inbound accounts
- Clear expectations
- Potential for salary growth
- A real long term career path
If you excel in fast paced environments and want to learn about logistics, this is the role for you.
Compensation
In compliance with Maryland pay transparency laws, the salary for this position is between $50,000 - $80,000 per year and is eligible for overtime. Actual compensation will be determined based on skills and experience. This position is eligible for commission. Backhaulers will increase the Manager’s salary in its discretion as the Manager grows accounts.
Equal Opportunity Employer
Backhaulers is committed to providing equal employment opportunities to all employees and applicants, regardless of race, ethnicity, religion, sex (including related medical conditions), gender, sexual orientation, national origin, citizenship status, veteran status, marital status, pregnancy, age, disability, or any other protected status, in compliance with all applicable laws.
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Why Join Backhaulers?
Backhaulers is one of the fastest growing logistics brokerages in the country. Our freight brokerage is led by a leadership team with 50 years of combined expertise in the freight brokerage industry. We specialize in efficient and reliable transportation solutions by combining traditional logistics practices with innovative technologies. Our mission is to secure the best backhaul capacity for every shipping lane across the United States. By offering seamless automation, user-friendly customer portals, and 24/7 support, Backhaulers provides unparalleled service for truckload, partial, and LTL freight while ensuring every detail is meticulously managed. We use data and carrier history to move freight more efficiently and deliver consistent service for shippers.
We are a startup built for execution.
Our executive team brings in real active shipper opportunities on a regular basis. The Manager’s role is to take those opportunities and turn them into long term customer relationships.
We offer hands on leadership and training to set the Manager up for success. We collaborate in-person in the office five days per week. Our office is located in Baltimore within walking distance of:
- Federal Hill
- Cross Street Market
- Inner Harbor
- Ravens stadium
- Orioles stadium
- Restaurants, coffee shops, gyms, and waterfront paths
Our office has easy access to downtown Baltimore and I-95.
Job Type: Full-time
Pay: $50,000.00 - $85,000.00 per year
Work Location: In person
