Top 289 It support Jobs in Milpitas Ca

Support Technician
AIS (Alpha Integrated Solutions) —Livermore, CA
- $65,000 - $80,000 a year
- Full-time
- Mid-level
- In-person
- Training & development
- Health insurance
- Dental insurance
Quick Apply
Field Service Technician
Hemmersbach Nordamerika —San Jose, CA
- $23 - $30 an hour
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Driver's License
- Disability insurance
- Health insurance
Quick Apply
Part Time Onsite IT Support
Miles IT —San Jose, CA
- $30 an hour
- Part-time
- Windows
- In-person
- 1 year
- Flexible schedule
IT Desktop Support
Sky Systems Inc —Santa Clara, CA
- $30 - $35 an hour
- Part-time
- Mid-level
- In-person
- 2 years
Quick Apply
5d
Desktop Support Technician
SN Technologies pvt ltd —Santa Clara, CA
- $26.14 - $31.48 an hour
- Full-time
- Mid-level
- Windows
- Communication skills
- Dental insurance
Quick Apply
IT Support Technician
Lyon Living —Milpitas, CA
- $25 - $29 an hour
- Email
- Background check
- Pass drug screening
- English
- Health savings account
- Health insurance
INFORMATION TECHNOLOGY ASSOCIATE
Department of Social Services —Alameda County, CA
- $4,935 - $8,740 a month
- Full-time
- Hybrid work
- Office
- Residential
- Children
- Paid holidays
- Health insurance
2d
IT Support / Desktop Support Technician (Entry Level)
New Era Technology —San Jose, CA
- Analysis skills
- In-person
- 1 year
Quick Apply
8d
Technical Support Specialist
Corsair —Milpitas, CA
- Full-time
- Oracle
- Mid-level
- Communication skills
IT Help Desk Technician - Day Shift
Foxconn Industrial Internet - FII —San Jose, CA
- $80,000 - $96,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
IT Technician (Field)
Cal Tech Services Inc —San Jose, CA
- $25 - $30 an hour
- Part-time
- Computer science
- Computer Science
- Analysis skills
- Opportunities for advancement
Quick Apply
IT Support Analyst
ID.me —Mountain View, CA
- $89,918 - $104,880 a year
- Weekends as needed
- Mid-level
- Office
- Windows
Quick Apply
Customer Support Admin - IT
Honeywell Aerospace —San Jose, CA
- Full-time
- Travel
- Entry level
Remote Service Desk Analyst or IT Technical Support Analyst
eSudo Technology Solutions —San Jose, CA
- Full-time
- Remote
- Mid-level
- Windows
- Analysis skills
- Paid holidays
- Tuition reimbursement
IT Help Desk I
Heat and Control, Inc. —Hayward, CA
- Email
- Office
- Travel
- In-person
- Paid holidays
- Health insurance
IT Support Technician
Integrated DNA Technologies (IDT) —Sunnyvale, CA
- $33.65 - $40.50 an hour
- Full-time
- Clean driving record
- Laboratory experience
- Mid-level
- Health insurance
- Dental insurance
IT Helpdesk Support Technician
Sofia University —Palo Alto, CA
- $25 an hour
- Part-time
- Hybrid work
- Mid-level
- Microsoft Office
- University
Quick Apply
2d
Temp IT User Support Specialist
Santa Clara Family Health Plan —San Jose, CA
- $67,863 - $101,795 a year
- Temporary
- Computer science
- Microsoft Excel
- Microsoft Outlook
Level 1 Help Desk Technician
BEARCloud, Inc. —Palo Alto, CA
- $24 - $25 an hour
- Contract
- Computer science
- Computer Science
- US work authorization
Quick Apply
23h
IT Service Desk
ASUS Computer International —Fremont, CA
- $28.84 - $31.25 an hour
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
- AD&D insurance
- Health insurance
2d

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Support Technician

AIS (Alpha Integrated Solutions)
Livermore, CA

Quick Apply

Job Details

Full-time
$65,000 - $80,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Opportunities for advancement

Qualifications

Network troubleshooting
Video surveillance
IP networking
Physical security system troubleshooting

Full Job Description

Alpha Integrated Solutions (AIS) is seeking a highly motivated and technically skilled Alpha Vision Support Technician to join our growing team. This role is responsible for providing exceptional customer support, technical troubleshooting, system configuration, user training, and ongoing assistance for Alpha Vision deployments across commercial, education, healthcare, retail, government, and law enforcement environments.

The ideal candidate will have experience supporting video management systems, IP cameras, networking technologies, cloud-based applications, and AI-powered security platforms. This individual will serve as a key customer-facing resource, ensuring clients receive timely support and maximize the value of their Alpha Vision investment.
Key Responsibilities

Customer Support & Troubleshooting

Provide remote and phone support for Alpha Vision software and integrated systems.
Diagnose and resolve software, camera, network, and connectivity issues.
Troubleshoot AI analytics, alerts, notifications, and event workflows.
Manage support tickets and ensure timely resolution of customer issues.
Escalate complex issues to engineering and development teams when necessary.

Customer Training & Success

Conduct customer onboarding and training sessions.
Train users on Alpha Vision features, functionality, and best practices.
Assist customers with platform adoption and workflow optimization.
Develop and maintain training materials, guides, and knowledge base content.
Support customer success initiatives and follow-up activities.

System Configuration & Administration

Configure users, permissions, and system settings.
Assist with camera integrations and device onboarding.
Configure AI analytics, alert rules, and automated workflows.
Support integrations with video management systems, access control systems, LPR solutions, and third-party platforms.
Validate system performance following installations and upgrades.

Alpha Vision Feature Support
Provide support and training for:

Natural Language Search
AI Analytics
License Plate Recognition (LPR)
Appearance Search
Loitering Detection
Weapon Detection
Fight Detection
Illegal Dumping Detection
Retail Theft Analytics
Perimeter Protection
Automated Incident Reporting
Virtual Guard Services
Real-Time Crime Center (RTCC) Workflows
Smart Alerts and Notifications
Evidence and Case Management

Documentation & Reporting

Document customer interactions and support resolutions.
Create support documentation and troubleshooting procedures.
Track recurring issues and identify opportunities for product improvement.
Assist with customer health checks and system audits.

QualificationsRequired

2+ years of technical support experience.
Experience with IP video surveillance systems.
Understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPNs, and firewalls.
Strong troubleshooting and problem-solving skills.
Excellent communication and customer service abilities.
Ability to explain technical concepts to non-technical users.

Preferred

Experience with video management systems (Avigilon, Genetec, Milestone, Verkada, Axis, Pelco, etc.).
Experience supporting cloud-based software platforms.
Knowledge of AI-powered video analytics.
Experience with law enforcement, public safety, or Real-Time Crime Center environments.
ONVIF camera integration experience.
Access control system knowledge.

What We Offer

Opportunity to work with cutting-edge AI security technology.
Fast-growing company with significant advancement opportunities.
Exposure to commercial, enterprise, education, retail, and public safety projects.
Collaborative and innovative work environment.
Ongoing training and professional development.

About Alpha Integrated Solutions
Alpha Integrated Solutions (AIS) is a leading provider of intelligent security solutions, combining advanced AI software, video surveillance, remote monitoring, mobile surveillance platforms, and Real-Time Crime Center technologies. Our Alpha Vision platform is helping organizations across the United States transform the way they detect, investigate, and respond to security events through the power of artificial intelligence.
Join us and help shape the future of intelligent security.

Pay: $65,000.00 - $80,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

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it support jobs in milpitas ca

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INFORMATION TECHNOLOGY ASSOCIATE

IT Support / Desktop Support Technician (Entry Level)

Technical Support Specialist

IT Help Desk Technician - Day Shift

IT Technician (Field)

IT Support Analyst

Customer Support Admin - IT

Remote Service Desk Analyst or IT Technical Support Analyst

IT Help Desk I

IT Support Technician

IT Helpdesk Support Technician

Temp IT User Support Specialist

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IT Service Desk

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