Top 27 Business development center representative Jobs in Milton Fl

Contact Center - Supervisor, Contact Center
Wellcove —Pensacola, FL
- Full-time
- Remote
- HIPAA
- Mid-level
- Analysis skills
Quick Apply
Customer Service Representative - Primary Care Clinic - Navarre - Part Time
Santa Rosa Medical Group —Navarre, FL
- Part-time
- Primary Care
- Research
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
9d
District Sales Representative
Cheney Brothers & Affiliates —Pensacola, FL
- Full-time
- High school diploma or GED
- Driver's License
- Restaurant experience
- Employee stock purchase plan
- Health insurance
8h
Patient Services Specialist
Cencora —Pensacola, FL
- Full-time
- Customer service
- No high school diploma
- Research
- Paid parental leave
- Health insurance
Customer Service Representative
Tower Loan of Mississippi, LLC —Pensacola, FL
- Extended hours
- Office
- High school diploma or GED
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
4d
Aviation Training Analyst
CACI —Pensacola, FL
- $46,600 - $95,600 a year
- Urgently hiring
- Microsoft Word
- Office
- Windows
- Health insurance
Practice Administrator
Center for Sight Northwest Florida —Pensacola, FL
- Weekends as needed
- Microsoft Excel
- 5 years
- Computer literacy
- Health savings account
- AD&D insurance
9d
Merchandise Associate
Marshalls —Pensacola, FL
- $14.00 - $14.50 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
5d
880196 - EMPLOYMENT SECURITY REPRESENTATIVE I - 40041011 1
The State of Florida —Milton, FL
- $34,760 a year
- Full-time
- Background check
- Writing skills
- Mid-level
- Paid holidays
- Dental insurance
1d
Information Specialist
VISIT FLORIDA —Pensacola, FL
- Online Application
- Serving
- Ability to walk for extended periods
- Office
- Paid holidays
- Health insurance
Quick Apply
Merchandise Associate
TJ Maxx —Pensacola, FL
- $14.00 - $14.50 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
Transportation Supervisor
SpartanNash —Pensacola, FL
- Overtime
- DOT physical examination
- Sanitation
- Pass drug screening
Quick Apply
Exercise Planner Combat Plans
B3H Corporation —Hurlburt Field, FL
- Full-time
- Travel
- Mentoring
- In-person
Scenario Software Coordinator / Advisor
R&K Enterprise Solutions —Hurlburt Field, FL
- Full-time
- 5 years
- Windows
- Bachelor's degree
Quick Apply
2d
Food & Beverage Senior Manager
Legends Global —Pensacola, FL
- Weekends as needed
- Background check
- ServSafe
- Computer literacy
- Flexible schedule
Senior Food & Beverage Manager
Legends Global —Pensacola, FL
- Weekends as needed
- Background check
- ServSafe
- Computer literacy
- Flexible schedule
Wealth Advisor III
Truist Bank —Pensacola, FL
- Full-time
- Background check
- 5 years
- English
- AD&D insurance
- Paid holidays
Retail Merchandising Field Specialist
Channel Partners —Mary Esther, FL
- $17 an hour
- Part-time
- 18 years or older
- Customer service
- Merchandising
- Paid training
- 401(k)
CUSTOMER RELATIONSHIP LIAISON - DRIVING PERSONAL VEHICLE
Apria Healthcare LLC —Pensacola, FL
- $24 - $27 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Basic math
- Paid parental leave
- Disability insurance
Quick Apply
13d

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Contact Center - Supervisor, Contact Center

Wellcove
Pensacola, FL

Quick Apply

Job Details

Full-time

Qualifications

Customer communication
Report writing
Team development
Data interpretation
Leading team collaboration initiatives
Algebra
Productivity software
Team motivation (leadership skill)
Client interaction via phone calls

Full Job Description

Who We Are
Wellcove has been recognized as the nation’s leading full-service senior market solutions provider for over 25 years. Our solutions span the insurance senior market sector, focusing on long-term care and Medicare Supplement plans. However, we don’t stop there. Wellcove also addresses challenges faced in accident & health, disability, and supplemental health insurance programs.

Our team provides individuals and their families with peace of mind knowing their insurance needs will be met in a thoughtful, efficient manner. We are able to do this because of our dedicated associates, innovative solutions, and state-of-the-art technology.

Job Summary
This job is responsible for providing quality and efficient customer service in a call center environment through the daily management of a team. This includes hiring, motivating, recognizing, rewarding, coaching, counseling, training and problem solving. Additional responsibilities include assisting manager with development, analysis and implementation of staffing training.
_ Supervisory Responsibilities: _
Directly supervises and manages the Associates within the Call Center Department. The Supervisor will carry out supervisory responsibilities in accordance with the organizational policies/procedures and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems/issues.
_ Duties/Responsibilities: _

Provides daily directions and communication to employees so that the customer service calls are answered in a timely, efficient and knowledgeable manner. Provide continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers.
Provide statistical and performance feedback and coaching on a regular basis to each team member. Write and administer performance reviews for skill improvement.
Provide support for employees by providing appropriate coaching, counseling, direction and resolution.
Ensure employees have appropriate training and other resources to perform their job.
Respond to and resolve employee relations issues expressed by team members.
Create and maintain high quality work environment so team members are motivated to perform at their highest level.
Address disciplinary and/or performance problems according to company policy. Prepare warnings and communicate effectively with employees on warnings and make effective/appropriate decisions relative to corrective action as required.
Assist manager with daily operation of call center to include development, analysis and implementation of staffing and training.
Work as a member/leader of special or on-going projects that are important to area/process improvement.
Share continual responsibility for deciding how to manage the employees ensuring calls are handled efficiently and effectively.
Establish work procedures and processes that support company and departmental standards, procedures and strategic directives.
Communicate with upper management regarding department or employee concerns.
Complying with company regulations regarding HIPAA, confidentiality, and private health information.

Required Skills/Abilities:
To perform these jobs successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Excellent oral, written and interpersonal communication skills
Knowledge of Microsoft Office applications and telephone protocol
Exceptional listening and analytical skills
Strong knowledge of customer care processes and techniques
Demonstrated ability to work well in a team environment
Dedication to providing exceptional customer service
Proven leadership experience
Ability to develop and motivate a team.
Ability to provide and support company goals.

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to calculate figures and amounts such as discounts, interest, and percentages. Ability to apply concepts of basic algebra.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Education and Experience:

One year certificate from college or technical school; or one year to 18 months related
experience and/or training; or equivalent combination of education and experience; BA preferred
3-5 years customer service experience required; preferably within a healthcare setting
Excellent communication skills, both verbal and written are required.

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms and talk or hear. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.

Job Type: Full-time

At Wellcove, we strive to create an inclusive culture for all. We understand the importance of listening and incorporating various perspectives at every level of service. Our company does not discriminate based on gender identity, race, sexual orientation, age, religion, or disability.

Quick Apply

Refine Your Search

business development center representative jobs in milton fl

Contact Center - Supervisor, Contact Center

Customer Service Representative - Primary Care Clinic - Navarre - Part Time

District Sales Representative

Patient Services Specialist

Customer Service Representative

Aviation Training Analyst

Practice Administrator

Merchandise Associate

880196 - EMPLOYMENT SECURITY REPRESENTATIVE I - 40041011 1

Information Specialist

Merchandise Associate

Transportation Supervisor

Exercise Planner Combat Plans

Scenario Software Coordinator / Advisor

Food & Beverage Senior Manager

Senior Food & Beverage Manager

Wealth Advisor III

Retail Merchandising Field Specialist

CUSTOMER RELATIONSHIP LIAISON - DRIVING PERSONAL VEHICLE

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