Top 115 It technician Jobs in Milwaukee, Wi

Telecommunications Technician III
Mars Solutions Group —Milwaukee, WI
- $33 - $35 an hour
- Weekends as needed
- Mid-level
- Residential
- 3 years
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2d
IT Support Desk Engineer I
HEARTLAND BUSINESS SYSTEMS LLC —Pewaukee, WI
- Full-time
- Analysis skills
- Travel
- Conflict management
- On-the-job training
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Help Desk Analyst - II
Medasource —Grafton, WI
- $28 - $33 an hour
- Full-time
- Mid-level
- Experience equivalent to degree accepted
- In-person
- Health insurance
- Dental insurance
Quick Apply
8d
Telecommunications Technician
Experis —Milwaukee, WI
- Contract
- Writing skills
- Mid-level
- 3 years
- Health savings account
- Disability insurance
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2d
IT Help Desk Analyst 1
Walbec Group —Waukesha, WI
- Full-time
- Windows
- Associate's degree
- Entry level
- Profit sharing
- Paid parental leave
IT User Support Specialist II
Milwaukee Bucks, LLC. —Milwaukee, WI
- $60,000 - $62,000 a year
- Weekends as needed
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Helpdesk Technician
CCA Technology —Waukesha, WI
- $45,000 - $55,000 a year
- Full-time
- Microsoft Outlook
- Scripting
- In-person
- Paid holidays
- Health insurance
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IT Support Tech
Mister Car Wash —Milwaukee, WI
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
1d
IT Support Technician
MPE-Inc —Milwaukee, WI
- $23 - $28 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
Quick Apply
IT Assistant
Winter Services Inc —Milwaukee, WI
- $20 - $26 an hour
- Weekends as needed
- Mid-level
- Office
- Windows
Quick Apply
Desktop Support Analyst (Entry-Level / IT Help Desk)
SMARTMD —Glendale, WI
- $16 - $18 an hour
- Part-time
- Customer service
- Windows
- SQL
- Health savings account
- Health insurance
Quick Apply
12d
Technology Support Analyst (On-Site)
Foley & Lardner LLP —Milwaukee, WI
- $58,100 - $81,300 a year
- Full-time
- Mid-level
- High school diploma or GED
- Travel
IT Desktop Support Technician
Komatsu Mining Corp. —Milwaukee, WI
- $49,100 - $61,400 a year
- High school diploma or GED
- Travel
- Associate's degree
- Health savings account
- Disability insurance
Quick Apply
Technology Assistant - EAST
School District of Waukesha —Waukesha, WI
- $19.70 an hour
- Part-time
- High school
- Computer literacy
- Basic math
2d
IT Support Technician
Fox Corporation —Milwaukee, WI
- $67,000 - $90,000 a year
- Weekends as needed
- Google Workspace
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Senior Desktop Support Analyst
UW Credit Union —Wauwatosa, WI
- From $75,800 a year
- Full-time
- Office
- Continuous improvement
- Mentoring
- Paid holidays
- Health insurance
7d
Field Office Deskside Technician
DMI —Milwaukee, WI
- $60,000 - $72,000 a year
- Full-time
- Background check
- Customer service
- Mid-level
- Disability insurance
- Health insurance
1d
Help Desk Coordinator | Onsite @ Alverno College
Ellucian —Milwaukee, WI
- Full-time
- Mid-level
- Windows
- Analysis skills
- Health insurance
- Dental insurance
IT Helpdesk Specialist
MRA-The Management Association Inc —Waukesha, WI
- $25 - $33 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- AD&D insurance
Educational Technology Coordinator at Milwaukee Scholars (Part-Time)
National Heritage Academies —Milwaukee, WI
- Part-time
- High school diploma or GED
- Associate's degree
- Leadership
- Loan forgiveness

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it technician jobs near milwaukee, wi

Telecommunications Technician III

Mars Solutions Group -
Milwaukee, WI

Quick Apply

Job Details

Contract
$33 - $35 an hour
2 days ago

Qualifications

Record keeping
Customer communication
Operational analysis
Inventory records
Expense management
User training (technical support)
Attention to detail
Customer relationship management (CRM) systems (technically supported)
Customer support ticket management
Voice over internet protocol (VoIP) configuration
Telecommunications systems maintenance
Critical thinking

Full Job Description

Job Title: Telecommunications Technician III

Location: Milwaukee, WI 53203

Duration: 5 Months from projected start date

Interview Process: Microsoft Teams/In person.

Note: Must be a WI Resident. No relocation is allowed. Hybrid work schedule.

Notes: Subcontractor or Contracted Personnel shall not be paid for: Contracted Personnel’s travel time between their place of residence and place of work unless authorized in advance and agreed to in writing by the Authorized User. Contracted Personnel’s parking fees, permits, etc., when visiting an Authorized User site for any reason. Any out-of-pocket expenses incurred by Contracted Personnel for travel to and from the place of work.

Additional details: Role requires reliable transportation. Some early morning start times (before 7 AM) and weekends may be required.

Top Skills & Years of Experience:

Experience as an Enterprise voice and unified communications technician or analyst.
Moves, adds, changes, and user provisioning across multiple UC platforms.
Phone number inventory and lifecycle management.
Ticket queue ownership and incident response.
Telecom expense management and carrier coordination.
E911 administration and records management
User training and adoption support
Ability to learn new technologies, namely Microsoft Teams Voice.
Communication Skills:
Read, write, and comprehend simple instructions, reports, short correspondence, and memos.
Exchange of information with internal/external contacts.
Explain and gather information, answer queries, or provide assistance to internal or external contacts.
Persuade, confirm, or recommend course of action with internal and/or external contacts.
Ability to document training materials that are easier to use by end users.
Decision Making Skills:
Makes decisions of responsibility involving evaluation of information; decisions may require development or application of alternative precedents.
Makes decisions of responsibility and results that affect more than one department or a department with multiple units; substantial analysis is required, and many factors must be weighed before a decision can be reached.
Complexity, Judgement and Problem Solving:
Understand and follow instructions.
Execute decisions within limits of standard policy and procedures
Interpret and adapt to established practices and procedures using independent judgement to meet situations to which application is not clearly defined.
Ability to learn new technologies, namely Microsoft Teams Voice.

Years of Experience: 3-5 years of experience.

Nice to Have Skills:

Experience with Landis Contact Center
Implementation experience
ITIL Foundations Certification
Experience with Microsoft Teams Voice and or Microsoft Teams Voice Certifications
Avaya Certified Solution Specialist (ACSS), Avaya Support Professional Specialist (APS)

Full job descriptions attached:

The Telecom Analyst servers as a key operational resource in handling tasks, including system support, vendor coordination, and record maintenance. The aim is to ensure effective and consistent operation of telecom services, facilitating smooth communication and operational efficiency. Monitor assigned ticket queue and respond efficiently to troubleshoot reported problems. This role requires a good understanding of VOIP systems with experience in Avaya phone system and Microsoft Teams Voice being beneficial. The successful candidate will demonstrate basic understanding of SIP technologies, vendor coordination, phone installation, and maintenance. Experience and understanding with e911 platforms. Familiarity with Avaya Workforce Optimization Select and Caler-VERASmart would be advantageous.

Job Duty: Customer focused VOIP Support
Descriptive: Provide top-tier support for the organization’s VOIP systems, with a particular emphasis on enhancing customer experience. Display excellent communication and interpersonal skills in resolving user issues and educating customers on system functionalities.
Job Duty: Trend Analysis and Process Improvement
Descriptive: Regularly review VOIP systems performance and support trends to identify areas for process improvement. Use critical thinking skills and initiative to recommend and implement enhancements to the support process.
Job Duty: Support under Project Team
Descriptive: Work closely with the project team, taking direction to manage specific tasks and projects related to the VOIP systems.
Job Duty: Maintenance of VOIP Systems and Records
Descriptive: Perform regular maintenance on VOIP systems to ensure optimal functionality. Keep call record systems updated and accurate, demonstrating attention to detail.

Pay: $33.00 - $35.00 per hour

Work Location: In person

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Refine Your Search

it technician jobs in milwaukee, wi

Telecommunications Technician III

IT Support Desk Engineer I

Help Desk Analyst - II

Telecommunications Technician

IT Help Desk Analyst 1

IT User Support Specialist II

Helpdesk Technician

IT Support Tech

IT Support Technician

IT Assistant

Desktop Support Analyst (Entry-Level / IT Help Desk)

Technology Support Analyst (On-Site)

IT Desktop Support Technician

Technology Assistant - EAST

IT Support Technician

Senior Desktop Support Analyst

Field Office Deskside Technician

Help Desk Coordinator | Onsite @ Alverno College

IT Helpdesk Specialist

Educational Technology Coordinator at Milwaukee Scholars (Part-Time)

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