Top 131 Milwaukee tool Jobs in Milwaukee, Wi

Customer Success Manager
Milwaukee Electric Tool Corporation —Brookfield, WI
- Full-time
- Up to 50% travel
- Construction site
- Mid-level
- Health insurance
- Dental insurance
Solution Analyst – Digital Asset Management
Milwaukee Electric Tool Corporation —Milwaukee, WI
- Full-time
- Analysis skills
- Bachelor's degree
- Product management
- Health insurance
- Dental insurance
3d
Director of Manufacturing Operations - Expat (Asia or Mexico)
Milwaukee Electric Tool Corporation —Milwaukee, WI
- Full-time
- 7 years
- Assembly
- Product management
Application Support Analyst (Oracle Cloud Fusion, ERP, custom .NET, ITSM)
Milwaukee Electric Tool Corporation —Menomonee Falls, WI
- Full-time
- Azure
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Machine Learning Engineer I
Milwaukee Electric Tool Corporation —Brookfield, WI
- Full-time
- Computer Science
- Bachelor of Science
- Master's degree
- Health insurance
- Dental insurance
Staff Industrial Designer - Storage
Milwaukee Electric Tool Corporation —Milwaukee, WI
- Full-time
- Mid-level
- 3 years
- Project management
Sales Operations - Business Intelligence Engineer II
Milwaukee Electric Tool Corporation —Milwaukee, WI
- Full-time
- Azure
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Demand Planning Analyst II
Milwaukee Electric Tool Corporation —Milwaukee, WI
- Full-time
- Oracle
- Research
- Mid-level
- Health insurance
- Dental insurance
Sourcing Analyst II
Milwaukee Electric Tool Corporation —Milwaukee, WI
- Full-time
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
2d
Design Engineer, Front End Innovation
Milwaukee Electric Tool Corporation —Brookfield, WI
- Full-time
- Bachelor of Science
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
2d
Brand Marketing Manager - Social Media
Milwaukee Electric Tool Corporation —Milwaukee, WI
- Full-time
- 7 years
- Marketing
- Analysis skills
- Health insurance
- Dental insurance
UX/UI Product Designer
Milwaukee Electric Tool Corporation —Brookfield, WI
- Full-time
- Mid-level
- Bachelor's degree
- Communication skills
Set-up Tech C (1st Shift) - Plastics
Milwaukee Electric Tool Corporation —Mukwonago, WI
- Full-time
- Computer literacy
- Basic math
- High school diploma or GED
Design Engineer II - PACKOUT
Milwaukee Electric Tool Corporation —Milwaukee, WI
- Full-time
- Construction site
- Bachelor of Science
- Mid-level
- Health insurance
- Dental insurance
Machine Learning Engineer II
Milwaukee Electric Tool Corporation —Brookfield, WI
- Full-time
- Computer Science
- Bachelor of Science
- Mid-level
- Health insurance
- Dental insurance
Sr Additive Manufacturing Technician
Milwaukee Electric Tool Corporation —Menomonee Falls, WI
- Full-time
- 5 years
- Engineering
- Mentoring
- Health insurance
- Dental insurance
1d
Training Specialist II – Engineering/Marketing
Milwaukee Electric Tool Corporation —Brookfield, WI
- Full-time
- Microsoft Excel
- Customer service
- Mid-level
- Health insurance
- Dental insurance
9d
Financial Analyst I
Milwaukee Electric Tool Corporation —Menomonee Falls, WI
- Office
- Finance
- Analysis skills
- Health insurance
- Dental insurance
7d
Engineering Technician I
Milwaukee Electric Tool Corporation —Menomonee Falls, WI
- Full-time
- Computer literacy
- Laboratory experience
- Associate's degree
Senior Process Engineer
Milwaukee Electric Tool Corporation —Mukwonago, WI
- Full-time
- 5 years
- Bachelor of Science
- Bachelor's degree

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Customer Success Manager

Milwaukee Electric Tool Corporation -
Brookfield, WI

Apply Now

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Customer communication

Full Job Description

Job Description:

Milwaukee Tool is seeking a Customer Success Manager to own relationships with assigned ONE-KEY customers and help them turn connected technology into measurable business outcomes. This role is the customer advocate, adoption strategist, and internal quarterback responsible for helping customers onboard successfully, expand usage, resolve roadblocks, and see ongoing value from ONE-KEY.

The ideal candidate combines strong customer communication, technical curiosity, construction workflow knowledge, and the ability to manage multiple stakeholders across field teams, administrators, business leaders, and internal Milwaukee Tool partners.

You’ll be DISRUPTIVE through these duties and responsibilities:

Own onboarding, adoption, and ongoing success planning for assigned ONE-KEY customers, ensuring customers move from setup to confident, repeatable usage as quickly as possible.
Build customer success plans that connect customer goals, construction workflows, ONE-KEY capabilities, measurable outcomes, and clear next steps across the account lifecycle.
Conduct onboarding calls, product tours, training sessions, customer demos, jobsite visits, success reviews, and executive business reviews for stakeholders at multiple levels.
Serve as a ONE-KEY subject matter expert, helping customers solve challenges around tool and equipment visibility, jobsite operations, project coordination, asset management, and collaboration.
Monitor account health using usage patterns, customer feedback, support trends, adoption milestones, and stakeholder engagement to identify risk and take proactive action.
Lead mitigation plans for at-risk accounts or high-priority customer situations, coordinating the right internal resources until issues are resolved and the customer is back on track.
Partner closely with Sales, Customer Support, ATS, Jobsite Solutions, Product Management, Marketing, and Finance to deliver a consistent customer experience and support account growth.
Identify expansion signals, reference opportunities, customer success stories, testimonials, and referrals where ONE-KEY is creating clear value for the customer.
Create and improve scalable playbooks, best practices, training resources, customer education materials, and internal processes that help the broader team deliver a stronger customer experience.
Capture Voice of Customer insights and share actionable recommendations with Product, Marketing, Sales, and Support to improve the user experience, product capabilities, and customer engagement process.
Represent ONE-KEY at trade shows, customer events, product demonstrations, and field engagements that increase awareness, strengthen relationships, and drive adoption.

The TOOLS you’ll bring with you:

Bachelor’s degree or equivalent practical experience preferred.
3-5+ years of experience in Customer Success, Account Management, SaaS implementation, technical sales, customer support, construction technology, or another customer-facing B2B role.
Experience managing customer relationships across multiple stakeholder levels, from field users and administrators to senior leaders and executive sponsors.
Strong understanding of construction operations, contractor workflows, tool and equipment management, jobsite coordination, or industrial customer business models.
High technical aptitude with mobile apps, cloud software, SaaS platforms, IoT technology, connected devices, CRM tools, and customer success tools.
Ability to translate technical product capabilities into practical customer outcomes, workflow improvements, and value stories.
Strong communication skills with the confidence to lead demos, trainings, onboarding sessions, customer reviews, and difficult customer conversations.
Proven ability to identify risk, de-escalate issues, prioritize competing account needs, and coordinate cross-functional teams.
Self-motivated, high-energy, team-first mindset with the ability to succeed in a fast-paced, evolving environment.
Willingness to travel up to 50% for customer meetings, jobsite visits, internal meetings, trade shows, and product demonstrations.

Other TOOLS we prefer you to have:

Experience in construction technology, field operations, project management, implementation, customer education, enterprise SaaS, or connected hardware/software solutions.
Familiarity with construction software or field technology such as tool tracking, asset management, project management, BIM, reality capture, telematics, or connected jobsite workflows.
Experience using Salesforce or a similar CRM, customer success platform, help desk system, knowledge base, or product analytics tool.
Experience building customer-facing training content, internal playbooks, adoption programs, or Voice of Customer feedback loops.

We provide these great perks and benefits:

Robust health, dental and vision insurance plans
Generous 401 (K) savings plan
Education assistance
And many more, check out our benefits site HERE .

Milwaukee Tool is an equal opportunity employer.

Apply Now

Refine Your Search

milwaukee tool jobs in milwaukee, wi

Customer Success Manager

Solution Analyst – Digital Asset Management

Director of Manufacturing Operations - Expat (Asia or Mexico)

Application Support Analyst (Oracle Cloud Fusion, ERP, custom .NET, ITSM)

Machine Learning Engineer I

Staff Industrial Designer - Storage

Sales Operations - Business Intelligence Engineer II

Demand Planning Analyst II

Sourcing Analyst II

Design Engineer, Front End Innovation

Brand Marketing Manager - Social Media

UX/UI Product Designer

Set-up Tech C (1st Shift) - Plastics

Design Engineer II - PACKOUT

Machine Learning Engineer II

Sr Additive Manufacturing Technician

Training Specialist II – Engineering/Marketing

Financial Analyst I

Engineering Technician I

Senior Process Engineer

I want to receive the latest job alert for milwaukee tool in milwaukee, wi

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