Online Education & Program Manager
CLIENT ASSOCIATION(s): American Academy of Emergency Medicine, AAEM
POSITION REPORTS TO: Senior Education Manager
DIRECT REPORTS: N/A
EMPLOYEE STATUS: Exempt, Full-time (Minimum of 37.5 hours/week)
ROLE TYPE/LEVEL: Mid-Level (Non-Supervisory)
COMPANY OVERVIEW:
Executive Director, Inc. (EDI) is a leading association management company providing counsel and management for nearly 40 national and global medical, health, scientific associations and certifying bodies. Founded in 1962, our experience is key to the success of our clients. Our ability to translate depth of knowledge into client success has led to EDI managing a portfolio of clients—ranging in size from 200 to 21,000 members and certificants and growing. Client budgets range from $250,000 to multiple clients with annual budgets in excess of $10 million dollars. Learn more here: https://www.execinc.com/about-edi
CLIENT/DEPARTMENT OVERVIEW:
AAEM is the champion of the emergency physician. AAEM was established in 1993 to promote fair and equitable practice environments necessary to allow emergency physicians to deliver the highest quality of patient care. For over 30 years, AAEM has been a leader in protecting board certification in emergency medicine and confronting the harmful influence of the corporate practice of medicine. We support fair and equitable practice environments that allow emergency physicians to deliver the highest quality of patient care.
JOB OVERVIEW:
Reporting to the Senior Education Manager, the Online Education & Program Manager supports the development, coordination, and regulatory compliance of AAEM educational programming across a variety of formats, including in-person or hybrid events & conferences, webinars, virtual live learning activities, and asynchronous virtual learning via the AAEM CME Online platform.
POSITION RESPONSIBILITIES (minimum of 37.5 hours/week):
- Support volunteer leadership groups, subject matter experts, and faculty in the design, development, and delivery of online courses, modules, and other e-learning content
- Manage the AAEM CME Online platform and promote and expand its use
- Manage the application and approval process for awarding continuing medical education credits and ensure all activities meet ACCME and AMA regulatory guidelines
- With the Senior Education Manager and volunteer leadership groups, review educational materials for potential conflicts of interest, mitigate any issues, and ensure commercial disclosures are accurate
- Track learner attendance, generate CME certificates, and maintain transcripts
- Manage the AAEM’s learner database and the ACCME PARS system to process program data and ensure accurate reporting
- Oversee the open/close of the call for research abstracts, case reports, and competitions at Scientific Assembly, ensuring compliance with submission guidelines, word counts, and formatting requirements
- Facilitate the blind peer-review process. Recruit, train, and manage abstract reviewers and committee members.
- Configure abstract management software (Cadmium) to track reviewer scores, resolve conflicts, and determine acceptance (oral presentations or posters)
- Serve as the primary point of contact for submitting authors, fielding questions about status, presentation guidelines, and scheduling
- Coordinate poster halls, oral abstract sessions, and moderator logistics during the annual Scientific Assembly
- Collaborate closely with a hybrid team including education, meetings, marketing and administrative staff to execute all education activities
- Produce clear, well-written reports, evaluations, and organizational documents
- Provide programmatic support to other AAEM programs, as needed
- Serve as staff liaison for AAEM committees as assigned, including scheduling volunteer meetings, taking meeting minutes, and tracking action items and project timelines
- Other duties as assigned.
SKILLS AND QUALIFICATIONS:
- Excellent organizational, verbal and written communication skills required.
- Word processing and spreadsheet skills in MS Office environment essential.
- Professional demeanor and attention to detail necessary, including the ability to follow up with multiple volunteers and subject matter experts on key deliverables and timelines.
EDUCATION/EXPERIENCE:
Bachelor’s degree or equivalent work experience. Experience in online education, live education, continuing medical education administration, or association management is desired.
TRAVEL REQUIRED:
2-4 weeks per year, including the AAEM annual meeting and satellite courses
WORK ENVIRONMENT:
This is a full-time position is located in our office in downtown Milwaukee, WI and a minimum of two days onsite in the office (including Wednesday as an all-staff-in-office day) are a requirement of the role.
PHYSICAL REQUIREMENTS: (lifting, packaging, etc.)
Unrestricted mobility: must be able to walk great distances, move quickly from place to place, and lift and move boxes up to 50 lbs.
ADDITIONAL INFORMATION:
Some early morning, evening and weekend work may be required in our home office and while traveling out-of-town to meet client needs.
