Top 346 Senior technical support engineer Jobs in Milwaukee, Wi

End User Computing Engineer
Goodwill Industries of Southeastern Wisconsin & Metropolitan Chicago —Milwaukee, WI
- $84,800 - $127,325 a year
- Full-time
- Hybrid work
- Customer service
- Mid-level
- Windows
- Disability insurance
- Health insurance
Quick Apply
IT Technical Support Engineer Senior
Advocate Aurora Health —Milwaukee, WI
- $47.50 - $71.25 an hour
- Full-time
- 5 years
- Office
- Bachelor's degree
Systems Engineer I
Impact Networking —Brookfield, WI
- $75,000 - $90,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Paid holidays
9d
Help Desk Engineer
Heritage Senior Living —West Allis, WI
- 8 hour shift
- Ability to walk for extended periods
- Research
- Mid-level
Quick Apply
Transportation Construction Leader
ISG —Brookfield, WI
- $20 - $50 an hour
- Full-time
- Clean driving record
- Construction site
- Customer service
- Profit sharing
- Mileage reimbursement
7d
Senior Electrical Engineer - Power Distribution and Generation
Prolec-GE Waukesha, Inc —Waukesha, WI
- From $100,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Continuous improvement
- Relocation assistance
- Health insurance
Quick Apply
Senior Electrical Engineer (Power Distribution Exp Req)
#twiceasnice Recruiting —Milwaukee, WI
- $100,000 - $140,000 a year
- Full-time
- 7 years
- System design
- Bachelor's degree
- Relocation assistance
- Health insurance
Quick Apply
2h
[Hybrid] Senior Process Engineer
Rhodes Wolfe —Milwaukee, WI
- $120,000 - $150,000 a year
- Full-time
- Hybrid work
- 7 years
- Management
- Engineering
- Relocation assistance
- Health insurance
Quick Apply
6h
AWS AI Engineer / USC and GC Candidates can ONLY Apply
Hudson Manpower —Waukesha, WI
- Full-time
- Remote
- 7 years
- System design
- English
- Profit sharing
- Paid training
Quick Apply
Controls Engineer I
Steele Solutions —Milwaukee, WI
- Full-time
- Travel
- Electrical Engineering
- Associate's degree
Quick Apply
Sr Applications Quality Engineer
Merz Aesthetics —Racine, WI
- Full-time
- Computer Science
- Driver's License
- Bachelor's degree
- Paid parental leave
- Paid holidays
14d
Senior Level 3 Technician
Datum Consulting —Milwaukee, WI
- $72,000 - $80,000 a year
- Full-time
- Windows
- Driving
- In-person
- Health insurance
Quick Apply
Sr. Principal Systems Engineer
Baxter —Milwaukee, WI
- $128,000 - $176,000 a year
- 8 years
- US work authorization
- Senior level
- Paid parental leave
- Employee stock purchase plan
Sr. Software Engineer - Salesfore
Molson Coors Brewing Company —Milwaukee, WI
- $109,100 - $143,200 a year
- Hybrid work
- Computer science
- Computer Science
- Office
- Wellness program
- Paid holidays
Data & Analytics Engineer
Robert W. Baird —Milwaukee, WI
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Work from home
Project Manager - Engineer
Molson Coors Brewing Company —Milwaukee, WI
- $94,000 - $123,400 a year
- Hybrid work
- Office
- 3 years
- Travel
- Wellness program
- Paid holidays
4d
Buyer, Waukesha WI
Terex Corporation —Waukesha, WI
- $72,000 - $80,000 a year
- Full-time
- Oracle
- Microsoft Outlook
- Research
- AD&D insurance
- Employee stock purchase plan
Senior Controls Engineer
Generac Power Systems Inc —Milwaukee, WI
- $115,000 - $155,000 a year
- Full-time
- Computer science
- Computer Science
- Customer service
- Free parking
- Health savings account
Quick Apply
Electrical Engineer I
Steele Solutions —Milwaukee, WI
- Full-time
- Travel
- Electrical Engineering
- Associate's degree
Quick Apply
Data Integration Developer
Robert W. Baird —Milwaukee, WI
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Work from home

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End User Computing Engineer

Goodwill Industries of Southeastern Wisconsin & Metropolitan Chicago -
Milwaukee, WI

Quick Apply

Job Details

Full-time
$84,800 - $127,325 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance
Retirement plan

Qualifications

Network troubleshooting
IT user and group management
Customer service
Application deployment
Windows
Microsoft System Center
Driver's License
Microsoft 365 support
Desktop administration

Full Job Description

RESPONSIBILITY LEVEL:

Implements strategies to achieve the goals for the organization and IT infrastructure environment. Implements, revises, and sustains policies, procedures and programs. Typically works on projects and initiatives that span 3 – 12 months.

The End User Computing Engineer will support, manage and oversee the day-to-day operations of Goodwill’s end-user computing environment consisting of desktop, mobile devices, printers, POS devices and peripherals across the enterprise. The desktop engineer also accepts ownership for various projects and implements initiative and assists in the design and planning of POS projects, while providing tier two/three support for other engineers and support team members.

PRINCIPAL DUTIES:

1. Provides strategic, innovative and cost-effective solutions to increase efficiency, reliability, and integration of our EUC services and operations.

2. Develops lifecycle and asset management processes.

3. Develops strategic management processes, including new application and upgrade evaluations.

4. Tests new or enhanced applications including systems enhancements and provides feedback.

5. Deployment of Windows using Microsoft Autopilot.

6. Project and Change Management: Effectively plans and manages own work to reliably complete routine job responsibilities and special assignments. May serve as a team member or subject matter expert on formal projects or within the department. Effectively engages in change affecting her/him, communicating appropriately with supervisor. Follows through on learning, skill building, and practice necessary to adapt to change.

7. Problem Solving: Light supervision; works independently. Periodic review of work by manager or senior coworker. Solves problems of moderate to advanced complexity; able to identify root cause, interpret data and resolve issues.

8. Technical Skill: Understands and applies professional principles and skills within area of specialization to modify processes to resolve situations.

9. Community Engagement: Champions Goodwill’s community engagement initiatives and serves as an ambassador for Goodwill in the wider community.

10. Complete all other duties/responsibilities as assigned.

REQUIREMENTS:

1. Associate’s degree or equivalent experience and 3-4 years experience.

2. Excellent customer service skills.

3. Experience with Active Directory

4. Proven ability to provision and troubleshoot O365 accounts.

5. Basic network troubleshooting skills.

6. Experience in Windows Autopilot services setup and deployment.

7. Deep knowledge in Software packaging and distribution using SCCM.

8. Must have reliable transportation, a valid driver’s license and proof of vehicle insurance, as this position may require some travel between locations and the transportation of equipment.

9. Legally authorized to work in the U.S. without sponsorship.

SKILLS:

1. Ability to work in a semi-autonomous and fast-paced environment.

2. Good Knowledge and experience in Intune configurations, policies and management.

3. Hands on experience in managing Windows Devices with co-management.

CORE CULTURAL COMPETENCIES:

1. Customer Focus: Independently anticipate and meet customer needs, while searching for ways to improve customer service. Internalize customer feedback, and follow up with customer to ensure problems are solved by providing innovative ideas to meet their future needs.

2. Values Differences: Seeks out the diverse perspectives and talents of others, striving to work effectively with others who have different perspectives, backgrounds or styles. Behave with sensitivity towards differences in cultural norms, expectations, and ways of communicating. Challenge stereotyping or offensive comments.

3. Communicates Effectively: Shares information and updates with others, while ensuring a clear, concise and professional communication through reports, documentation, written and other communications. Listens with interest to what others have to say.

4. Situational Adaptability: Demonstrates flexibility of responses to different situations through adapting to the changing needs, conditions, priorities or opportunities. Monitors how well an approach is working to see if a change is needed, recognizing cues that suggest a change in approach or behavior is needed.

5. Drives Results: Demonstrates a strong drive to achieve meaningful results, through driving tasks to successful completion and closure. Sets high standards for own performance, showing determination in the face of obstacles and setbacks.

6. Ensures Accountability: Takes responsibility and ownership for successes and failures in own work. Monitors progress of performance and changes approach accordingly, following through on commitments.

PHYSICAL/SENSORY DEMANDS:

Ability to remain stationary for extended periods. Repetitive use of hands is required in the form of fine manipulations while using a computer keyboard. Must be able to communicate effectively in verbal and written form. Vision is required to transfer written information into electronic databases. Prolonged periods of visual concentration are required. Ability to lift, push and pull a minimum of 50 pounds. Ability to travel between Goodwill locations as needed.

When determining placement within the salary range for this position Goodwill Greater Milwaukee & Chicago considers education, experience, internal equity, market demands and other qualifying criteria. It is not typical for individuals to be hired at or near the top of the rage for their role and compensation decisions are dependent on facts and circumstances of each case.

Certain roles are eligible to participate in an incentive plan. Participation in this plan does not guarantee an incentive payment and is subject to the terms and conditions of the plan, which are subject to change.

In addition to compensation, we offer a competitive benefit program that may include medical, dental, vision, short and long-term disability, life insurance, retirement plan, paid time off (PTO) and more. The specifics of each benefit package will vary depending on factors such as full or part time jobs, contracted, temporary, or other job categories.

Equal Opportunity Employer

(SEW)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

senior technical support engineer jobs in milwaukee, wi

End User Computing Engineer

IT Technical Support Engineer Senior

Systems Engineer I

Help Desk Engineer

Transportation Construction Leader

Senior Electrical Engineer - Power Distribution and Generation

Senior Electrical Engineer (Power Distribution Exp Req)

[Hybrid] Senior Process Engineer

AWS AI Engineer / USC and GC Candidates can ONLY Apply

Controls Engineer I

Sr Applications Quality Engineer

Senior Level 3 Technician

Sr. Principal Systems Engineer

Sr. Software Engineer - Salesfore

Data & Analytics Engineer

Project Manager - Engineer

Buyer, Waukesha WI

Senior Controls Engineer

Electrical Engineer I

Data Integration Developer

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