Top 1 Skip tracer Jobs in Milwaukee, Wi

Collections Specialist
BRUCK LAW OFFICES —Milwaukee, WI
- From $18 an hour
- Full-time
- Bilingual
- HIPAA
- Mid-level
- Profit sharing
- Paid holidays
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14d

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Collections Specialist

BRUCK LAW OFFICES
Milwaukee, WI

Quick Apply

Job Details

Full-time
From $18 an hour
14 days ago

Benefits

Profit sharing
Paid holidays
Health insurance
401(k)
Paid time off
On-the-job training
401(k) matching
Opportunities for advancement
Paid sick time

Qualifications

Bilingual
Interpersonal skills
HIPAA
Documentation tools
Attention to detail
Debt collection payment plan
Law office experience
Settlement negotiation
Productivity software
Debt collection negotiation
Debt collection mediation
Collections account management

Full Job Description

Collections Specialist / Debt Collector

Location: Bruck Law Offices S.C. - Milwaukee
Job Type: Full-Time
Compensation: Varies with experience level + Bonus/Commission Incentives

About Us

Bruck Law Offices is a growing creditors' rights and collections law firm representing clients in the recovery of outstanding consumer and commercial debt. We are seeking an experienced and professional Collections Specialist to join our team. The ideal candidate will have prior third-party collections experience and a strong working knowledge of the Fair Debt Collection Practices Act (FDCPA) and applicable Wisconsin state collection laws.

Position Summary

The Collections Specialist will be responsible for answering calls from consumers regarding delinquent accounts before, during and after legal action. The right person will feel comfortable negotiating payment arrangements, documenting collection activities, and ensuring all communications comply with federal and state regulations. The successful candidate will be a skilled communicator with willingness to learn and the ability to think about the big picture. Additionally, there is the ability to advance into a position of management for the collections department.

Essential Duties & Responsibilities

Contact consumers by telephone regarding outstanding debts at all stages of the legal process.
Communicate with third-party lenders or title companies to secure payoffs of judgments.
Negotiate payment arrangements and settlements within firm guidelines.
Review account information and determine appropriate collection strategies.
Maintain accurate and detailed account notes and records.
Utilize skip tracing tools to locate consumer information when necessary.
Respond to consumer inquiries and disputes professionally and in accordance with legal requirements.
Ensure strict compliance with the FDCPA and applicable state laws.
Identify accounts requiring attorney review or further legal action such as wage garnishment or hold liable motions.
Meet or exceed monthly collection and performance goals.
Maintain confidentiality of sensitive client and consumer information in accordance with HIPAA, FDCPA, and applicable state laws.

Required Qualifications

Minimum 2 years of third-party debt collection experience.
Working knowledge of the Fair Debt Collection Practices Act (FDCPA).
Experience negotiating payment arrangements and settlements.
Excellent verbal and written communication skills.
Strong attention to detail and documentation practices.
Ability to effectively manage difficult conversations and objections.
Proficiency with collection software, case management systems, and Microsoft Office.

Preferred Qualifications

Experience working for a collection agency, creditors' rights law firm, or legal collections department.
Familiarity with any of the following programs: Collection Master, RingCentral, Microsoft Office, Wisconsin E-filing System.
Experience with legal collections, judgments, garnishments, and post-judgment recovery.
Skip tracing experience.
Bilingual candidates encouraged to apply and will be compensated accordingly.

Knowledge, Skills & Abilities

Thorough understanding of collection compliance requirements.
Strong negotiation and conflict-resolution skills.
Ability to work independently and prioritize workload effectively.
Professional demeanor and commitment to ethical collection practices.
Results-driven with a focus on achieving recovery goals while maintaining compliance.
Ability to remain organized and detail oriented while navigating a fast paced environment and high call volume.

Benefits

Competitive compensation
Collection Bonus and incentive opportunities
Medical Insurance
401(k) with employer match
Paid Time Off and Paid Holidays
Paid Sick Time
Professional development and training opportunities

Equal Opportunity Employer

Bruck Law Offices S.C. is an Equal Opportunity Employer and values diversity in the workplace

Pay: From $18.00 per hour

Benefits:

401(k)
401(k) matching
Health insurance
On-the-job training
Opportunities for advancement
Paid sick time
Paid time off
Profit sharing

Work Location: In person

Quick Apply

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