Top 38 Guest service agent Jobs in Milwaukee Wi

Front Desk Agent
Hilton Milwaukee —Milwaukee, WI
- $17 an hour
- Weekends as needed
- Computer literacy
- Writing skills
- English
- Free parking
- Health insurance
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Front Desk Clerk - PT
Pfister Hotel —Milwaukee, WI
- $17 an hour
- Part-time
- Computer literacy
- English
- Hotel
- Paid time off
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Front Desk Clerk
Hyatt Regency Milwaukee —Milwaukee, WI
- From $17.50 an hour
- Part-time
- Background check
- Basic math
- English
- Health insurance
- 401(k)
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Front Desk Agent
SpringHill Suites Wauwatosa - 10411 W Watertown Plank Rd, Wauwatosa, WI 53226 —Wauwatosa, WI
- $16 - $17 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- Typing
- Paid training
- Health insurance
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5d
Front Desk Weekends 1st & 2nd Shift
EMA MKE HOTEL OPERATOR LLC —Milwaukee, WI
- $15 an hour
- Part-time
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
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Guest Service Agent
Fairfield Inn and Suites Milwaukee Downtown —Milwaukee, WI
- Part-time
- Hotel
- Entry level
- Paid holidays
- Disability insurance
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Hotel Front Desk Agent
Holiday Inn Milwaukee Riverfront by IHG —Milwaukee, WI
- Hotel
- High school diploma or GED
- Organizational skills
- Flexible schedule
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Guest Service Representative
Hawkeye Hotels —Milwaukee, WI
- $16 an hour
- Full-time
- Bilingual
- Hotel
- In-person
- Paid time off
- Employee discount
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14d
Front Desk Agent
Renaissance Milwaukee West —Wauwatosa, WI
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
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5d
Front Desk Agent (Brown Deer)
Four Points by Sheraton North Shore Milwaukee —Milwaukee, WI
- $16 - $18 an hour
- Part-time
- Computer literacy
- English
- Windows
Quick Apply
Front Desk 2nd Shift
EMA MKE HOTEL OPERATOR LLC —Milwaukee, WI
- $15 an hour
- Weekends as needed
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Front Desk Agent
EMA MKE HOTEL OPERATOR LLC —Milwaukee, WI
- $14 - $16 an hour
- Weekends as needed
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Front Desk Agent
Potawatomi Casino Hotel —Milwaukee, WI
- From $15.44 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Call Center Reservation Agent
Potawatomi Casino Hotel —Milwaukee, WI
- From $15.44 an hour
- Weekends as needed
- High school diploma or GED
- Data entry
- Entry level
Front Desk Agent Full Time and Part Time Position
Crescent Hotels & Resorts LLC —Brookfield, WI
- Part-time
- Research
- Residential
- Hotel
- 401(k) matching
- Employee discount
Quick Apply
Front Desk Agent
Ambassador Hotel —Milwaukee, WI
- From $16 an hour
- Weekends as needed
- Computer literacy
- Basic math
- Hotel
- Free parking
- Health insurance
Quick Apply
13d
Front Desk Agent - Second Shift - Embassy Suites Brookfield, WI.
Embassy Suites Brookfield, WI. —Brookfield, WI
- $17 - $18 an hour
- Weekends as needed
- Inventory control
- Sales
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
14d
Front Desk 2 Shift Weekend Part Time
EMA MKE HOTEL OPERATOR LLC —Milwaukee, WI
- $15 an hour
- Part-time
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Sheraton Milwaukee Brookfield - Front Desk Agent
Aimbridge Hospitality —Brookfield, WI
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Night Auditor
Hyatt Place Milwaukee Downtown —Milwaukee, WI
- $18.00 - $19.50 an hour
- Overtime
- Basic math
- Mid-level
- Hotel
- Paid time off
- 401(k) matching
Quick Apply

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guest service agent jobs near milwaukee wi

Front Desk Agent

Hilton Milwaukee -
Milwaukee, WI

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Job Details

Full-time
$17 an hour

Benefits

Free parking
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Writing skills
High school diploma or GED
Quality data entry
Customer data entry

Full Job Description

Description

Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated Front Desk Agent to join our dynamic team who will contribute to the exceptional guest experience we're known for. As a Front Desk Agent, you will greet our guests and welcome them to return for future stays, while providing them with prompt and courteous service.

There’s no better time to join us. The Hilton Milwaukee just completed a $40 million renovation. This extensive transformation elevated our guest rooms, event spaces, and grand lobby to reflect a new era of modern elegance. Connected to the newly expanded Baird Center, The Hilton Milwaukee is not only the city’s largest hotel but also a historic gem.

What you will be doing:

Greet and welcome guests as they arrive at the hotel.
Check guests in and out of rooms.
Input and retrieve information routinely from computer system to communicate guest requests. Make appropriate selection of rooms based on guests' needs.
Effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Respond to guest requests and questions regarding area or hotel, outlet information and services as well as handle guest issues and report complaints to management.
Promptly answer the phone in a professional and clear manner.
Maintain cash handling accuracy including responsibility for House Bank.
Other duties as assigned.

What we are looking for:

Excellent customer service skills and communication are required.
Previous hotel, receptionist, customer service, front desk or administrative experience preferred.
Must be able to work a varied schedule to include days, evenings, weekends, holidays, and the ability to work under pressure.
High school diploma or equivalent required.
Ability to read, listen, and communicate effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Hearing and visual ability to observe and detect signs of emergencies.

What’s in it for you?

A free, well-balanced meal every shift
Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
Free parking
“Two for one” movie theater coupons at Marcus Theatres
Ability to grow your career and transfer from one property to another while maintaining your service with the company
Early wage access
Paid time off
Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
And more!

Job Type: Part Time, Hourly,

Shift Available: Varies (including evenings, weekends, and holidays)

Pay Rate: $17/hour

About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Hilton Milwaukee is an equal opportunity employer.

Quick Apply

Refine Your Search

guest service agent jobs in milwaukee wi

Front Desk Agent

Front Desk Clerk - PT

Front Desk Clerk

Front Desk Agent

Front Desk Weekends 1st & 2nd Shift

Guest Service Agent

Hotel Front Desk Agent

Guest Service Representative

Front Desk Agent

Front Desk Agent (Brown Deer)

Front Desk 2nd Shift

Front Desk Agent

Front Desk Agent

Call Center Reservation Agent

Front Desk Agent Full Time and Part Time Position

Front Desk Agent

Front Desk Agent - Second Shift - Embassy Suites Brookfield, WI.

Front Desk 2 Shift Weekend Part Time

Sheraton Milwaukee Brookfield - Front Desk Agent

Night Auditor

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