Top 245 Patient services representative Jobs in Milwaukee Wi

On-Site Customer Service Representative - Milwaukee, WI
Sharecare —Milwaukee, WI
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Patient Service Representative (PSR) - Urgent Care Clinic
Advocate Aurora Health —Wauwatosa, WI
- $19.80 - $29.70 an hour
- Full-time
- Computer literacy
- Urgent Care
- High school diploma or GED
13h
Case Management Assistant
Advocate Aurora Health —Milwaukee, WI
- $20.80 - $31.20 an hour
- Full-time
- Ability to walk for extended periods
- Office
- Administrative experience
5h
Patient Service Representative - Emergency Department
Advocate Aurora Health —Milwaukee, WI
- $20.80 - $31.20 an hour
- Part-time
- CPR Certification
- Computer literacy
- BLS Certification
5d
Patient Service Representative Hospital
Advocate Aurora Health —West Allis, WI
- $22 an hour
- Part-time
- Hospital
- High school diploma or GED
- Ability to lift 50 pounds
1d
Patient Service Representative (PSR) - Cardiovascular & Thoracic Specialty Clinics
Advocate Aurora Health —Milwaukee, WI
- $19.80 - $29.70 an hour
- Part-time
- Surgery
- High school diploma or GED
- Clinic
5d
Clinical Office Assistant - Rehabilitation Services
Advocate Aurora Health —Greenfield, WI
- $20.80 - $31.20 an hour
- Full-time
- Ability to walk for extended periods
- Office
- Administrative experience
Clinical Office Assistant Float
Advocate Aurora Health —Milwaukee, WI
- $20.80 - $31.20 an hour
- Full-time
- Ability to walk for extended periods
- Office
- Administrative experience
Scheduling Registration Representative
Children's Wisconsin —West Allis, WI
- Full-time
- High school diploma or GED
- Children
- Organizational skills
Patient Service Representative
Progressive Community Health Centers, Inc. —Milwaukee, WI
- Full-time
- Internal Medicine
- High school diploma or GED
- Clinic
- Paid holidays
- Disability insurance
Quick Apply
9h
Patient Service Representative II - Internal Medicine
Madison Medical Affiliates —Milwaukee, WI
- Full-time
- Internal Medicine
- High school diploma or GED
- Clinic
- Disability insurance
- Health insurance
Quick Apply
14d
MEDICAL RECORDS & UNIT CLERK
Lutheran Living Services —Wauwatosa, WI
- $19.63 - $24.40 an hour
- Full-time
- Nursing home
- Mid-level
- High school diploma or GED
Quick Apply
Patient Service Representative
Outreach Community Health Centers —Milwaukee, WI
- $17.83 - $20.52 an hour
- Bilingual
- Experience working with individuals with disabilities
- High school diploma or GED
Quick Apply
13d
Lead Patient Access Rep
Ascension —Milwaukee, WI
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
3d
Patient Access Representative I - Emergency Department (Casual)
Children's Wisconsin —Milwaukee, WI
- Part-time
- Word processing
- Computer literacy
- Windows
Patient Service Representative II (PSR) - Oncology
Advocate Aurora Health —West Allis, WI
- $20.80 - $31.20 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Ability to sit for extended periods
6d
Patient Service Representative II - Oncology Clinic
Advocate Aurora Health —West Allis, WI
- $20.80 - $31.20 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Ability to sit for extended periods
5d
Patient Access Representative
Milwaukee Health Services, Inc. —Milwaukee, WI
- $17.50 - $18.00 an hour
- Full-time
- Basic math
- HIPAA
- High school diploma or GED
- Employee discount
Quick Apply
7d
Patient Access Service Representative
Marquette University —Milwaukee, WI
- Full-time
- Spanish
- Dental office
- Computer literacy
- 403(b) matching
- Health insurance
6d
PATIENT ACCESS SERVICE REP, FH - NEUROSCIENCES CLINIC
Froedtert Health —Milwaukee, WI
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Continuing education credits
- Disability insurance

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On-Site Customer Service Representative - Milwaukee, WI

Sharecare -
Milwaukee, WI

Apply Now

Job Details

Full-time

Qualifications

Computer operation
Medical documentation
Computer literacy
Typing
Managing patient records

Full Job Description

Job Description:

Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform – including benefits navigation, care management, home care resources, health information management, and more – Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit www.sharecare.com.

Job Summary:

The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism. The CSR handles inbound customer service inquiries and problems via the telephone and email while effectively recording communications accurately and consistently. Calls are predominantly “routine”, but may require deviation from standard screens, scripts and procedures. CSRs use a computerized system for tracking calls, information gathering, and/or troubleshooting and may assess needs, explain programs and suggest/promote alternative products or services.

** This role in on-site in a medical facility in Milwaukee, WI! This locations is open 11/27, 12/24 and 12/31.

Essential Job Functions:

Identify, evaluate and prioritize caller needs, questions and concerns.
Formulate plans of resolution and respond appropriately and efficiently.
Maintain and restore customer satisfaction and partner with other teams as needed.
Perform problem analysis, problem determination and recommended resolutions to the callers in accordance with standard protocol.
Proactively educate caller on program benefits.
Meet or exceed established call center metrics, attendance standards and quality levels.
Use computer tools to accurately process and document information.
Develop rapport with callers and appropriately adjust communication style.
Provide accurate information about Sharecare programs and services.
Escalate issues internally and follow up on escalated issues.

Qualifications:

High School Diploma
Prior experience in a customer service related field preferred
Great communication skills
Must be able to multi-task
Must have medical records experience and knowledge of key elements of a valid ROI request
Understanding of HIPAA regulations preferred
General working knowledge of Microsoft Word & Outlook
Computer keyboard proficiency and internet navigation skills required
Have the ability to work effectively with others in a team environment
Ability to thrive in a fast-growing always changing environment
Local to Milwaukee, WI!

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

Apply Now

Refine Your Search

patient services representative jobs in milwaukee wi

On-Site Customer Service Representative - Milwaukee, WI

Patient Service Representative (PSR) - Urgent Care Clinic

Case Management Assistant

Patient Service Representative - Emergency Department

Patient Service Representative Hospital

Patient Service Representative (PSR) - Cardiovascular & Thoracic Specialty Clinics

Clinical Office Assistant - Rehabilitation Services

Clinical Office Assistant Float

Scheduling Registration Representative

Patient Service Representative

Patient Service Representative II - Internal Medicine

MEDICAL RECORDS & UNIT CLERK

Patient Service Representative

Lead Patient Access Rep

Patient Access Representative I - Emergency Department (Casual)

Patient Service Representative II (PSR) - Oncology

Patient Service Representative II - Oncology Clinic

Patient Access Representative

Patient Access Service Representative

PATIENT ACCESS SERVICE REP, FH - NEUROSCIENCES CLINIC

I want to receive the latest job alert for patient services representative in milwaukee wi

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