Top 5 911 dispatcher Jobs in Minneapolis, Mn

Public Safety 911 Dispatcher (Part-Time)
City of St. Louis Park, MN —Saint Louis Park, MN
- $35.52 - $43.44 an hour
- Overtime
- Writing skills
- English
- High school diploma or GED
Dispatcher
North Memorial Healthcare —Brooklyn Center, MN
- $28.78 - $44.57 an hour
- 8 hour shift
- BLS Certification
- High school diploma or GED
- Children
- Health insurance
- Tuition reimbursement
12d
Emergency Communications Specialist
Metropolitan Airports Commission —Minneapolis, MN
- $39.47 - $50.78 an hour
- 12 hour shift
- Computer science
- Pass drug screening
- Mid-level
- Health insurance
8d
Public Safety Telecommunicator Supervisor
Washington County, MN —Washington County, MN
- $38.72 - $53.83 an hour
- Weekends as needed
- Background check
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance

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Public Safety 911 Dispatcher (Part-Time)

City of St. Louis Park, MN -
Saint Louis Park, MN

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Job Details

Part-time
$35.52 - $43.44 an hour

Qualifications

Customer communication
Writing skills
English
High school diploma or GED
Telecommunications headsets
Typing

Full Job Description

About us

The City of St. Louis Park is guided by our strategic priorities to ensure that all city programs are fair, objective and meet the needs of the community we serve.

We are focused on hiring and retaining a highly competitive and skilled workforce that reflects a wide range of backgrounds and experiences while demonstrating a commitment to serving all residents with expertise and respect.

Our Culture Statement: We believe our public service makes a difference.

Our workplace values:

Integrity: We act honestly, keep our commitments, and take responsibility for our actions.
Belonging: We treat people with respect and ensure every voice can be heard and valued.
Collaboration: We break down silos, communicate openly, and succeed as one team.
Public stewardship: We put the public interest first and manage resources responsibly to earn trust.

Our Strategic Priorities:

A Welcoming, Safe Community: An inclusive, equitable and vibrant city where everyone feels safe and experiences a strong sense of belonging.
Connected, Safe Infrastructure: Safe, reliable and well-maintained infrastructure and neighborhoods that connect people and places with an emphasis on walking, biking and transit.
Diverse, Affordable and Dignified Housing: A range of quality, affordable and attainable housing options.
Climate Leadership and Natural Spaces: A climate leader that cares for the planet and maintains dynamic parks that connect people and nature.

Job Summary

Receive and prioritize all emergency and non-emergency requests for service from incoming voice and text call, and notify appropriate personnel and equipment Effectively assesses problems, anticipates needs, and evaluates alternatives. Quickly and accurately gathers relevant information and remains calm under pressure, even when interacting with callers who may be angry or distressed and act in a decisive manner with sound judgement.

This position is subject to a variety of shifts and schedules covering a 365-day-a-year, 24-hour-a day operation, and includes occasional required overtime. Part-Time 911 Dispatchers choose their own schedule. 11 and 12 hour shift can be chosen up to a year in advance to cover planned and intermittent leave requests by Full Time Employees.

Open continuous. Applications will be reviewed on a regular basis and closed when filled.

Duties and Responsibilities

1. Public Safety 9-1-1 Dispatching Duties

Receive and process incoming emergency and non-emergency requests for service using various communications equipment including but not limited to: radio, telephone, mobile communication devices, teletype, etc.
Prioritize requests for service and utilize call-stacking technique when appropriate to accommodate community-orientated policing philosophy.
Dispatch appropriate personnel and equipment based on type and location of call. Enter necessary information into computer aided dispatch system.
Monitor radio activities, MCD, and other communication systems. Provide supplemental information, personnel and equipment as necessary.
Utilize NCIC/CJIS computer terminal to exchange information with other law enforcement agencies and to verify driver and motor vehicle information, criminal histories, and stolen and recovered property. Accurately enter data in a timely manner.

2. Administrative and Customer Service Duties

Understand and apply knowledge of various computer systems and applications. Utilize and maintain resources and referral data.
Respond to questions and complaints from the public in a courteous and professional manner, utilize problem-solving skills as needed. Refer callers and visitors to appropriate personnel as needed.
Serve as department receptionist after office hours.
Promptly notify supervisor(s) of emergency calls or other matters requiring their attention.
Monitor building alarm and security systems
Monitor jail cells as needed.
Maintain and care for communications and recording equipment and immediately report malfunctions to supervisor. Keep communications center clean and orderly.
Produce and maintain records relevant to the daily operations of the communications center.

3. Other Duties

Participate and assist in training or additional activities beyond the normal dispatch functions.
Provide the department with technical assistance as needed or assigned.
Demonstrate commitment to teamwork when working with other police department members and various city department personnel and other outside agencies.
Adhere to operational procedures of the police and fire departments as well as any other agencies under contract for dispatching services.
Perform multiple tasks in an efficient and effective manner.
Performs other duties as assigned or apparent.

Minimum Qualifications

High school degree or equivalent.
Effective typing skills with good accuracy.
Customer service experience.
Read, write and speak English clearly and fluently.
Must possess hearing and vision sufficient to perform the job requirements, including but not limited to the ability to monitor a wide range of audio levels occurring simultaneously from different sources, ability to wear a communications headset, ability to visually monitor wall mounted display screens at a distance of 10 feet, normal color vision, ability to see and discern flashing lights of different colors and differing flash rates.
Ability to:
- Work a variety of shifts and schedules including overnights, weekends, and holidays, as the schedule requires.
- Communicate effectively both orally and in writing with people from all cultures and backgrounds.
- Sit at a desk for extended periods of time
Knowledge of geographical patrol boundaries.

Desired Qualifications

Two-year college degree and/or a bachelor's degree.
At least one year of 911 dispatch experience.
800MHz radio system familiarity.
Current CJIS Certification.
First responder, EMT, or advanced first aid.

Invitations to interview will be based upon an assessment of education and experience. Applications and questions must be filled out completely for consideration.

This position is not eligible for benefits.

Apply Now

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911 dispatcher jobs in minneapolis, mn

Public Safety 911 Dispatcher (Part-Time)

Dispatcher

Emergency Communications Specialist

Public Safety Telecommunicator Supervisor

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