Top 5123 customer experience manager Jobs in minneapolis, mn

CFSS Program Manager
Hmong Home Health Care —Saint Paul, MN
- $75,000 - $90,000 a year
- Full-time
- Hybrid work
- Background check
- Spanish
- Nursing
- Health savings account
- AD&D insurance
Quick Apply
8d
HOA Property Manager - Full Time
Westport Properties —Minneapolis, MN
- $55,000 - $64,000 a year
- Full-time
- Mid-level
- 3 years
- In-person
Quick Apply
Safety & Fleet Manager
Bonfe —South Saint Paul, MN
- $70,000 - $85,000 a year
- Weekends as needed
- Mid-level
- 3 years
- Continuous improvement
- Paid time off
Quick Apply
Branch Manager
CITY & COUNTY CREDIT UNION —Golden Valley, MN
- $61,209.08 - $91,813.63 a year
- Mid-level
- Office
- Business development
- Paid holidays
- Health insurance
Quick Apply
Supervising Professional
Hmong Home Health Care —Saint Paul, MN
- $64,000 - $75,000 a year
- Full-time
- Hybrid work
- Background check
- Clean driving record
- Management
- Health savings account
- AD&D insurance
Quick Apply
10d
Store Manager
Coach —Edina, MN
- $70,000 - $114,000 a year
- Weekends as needed
- Merchandising
- English
- Mid-level
- Commuter assistance
- Paid parental leave
Account Manager - AWC (Minneapolis)
Smith & Nephew —Minneapolis, MN
- $80,000 - $90,000 a year
- 8 hour shift
- Hybrid work
- Hospital
- Mid-level
- Analysis skills
- Health savings account
- Paid holidays
Office Manager
CommonBond Communities —Saint Paul, MN
- $74,000 a year
- Monday to Friday
- Hybrid work
- 5 years
- Mid-level
- Office
- Referral program
Quick Apply
General Manager
The Connor Group —Minneapolis, MN
- $125,000 - $160,000 a year
- Restaurant management
- Bachelor's degree
- Apartments
- Opportunities for advancement
Quick Apply
Retail Store Manager - The Shoppes at Knollwood
Bath & Body Works —Saint Louis Park, MN
- $54,500 - $70,930 a year
- Weekends as needed
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Store discount
- Paid parental leave
11d
Product Development Manager
Waldoch Crafts —Forest Lake, MN
- From $80,000 a year
- Full-time
- 5 years
- Bachelor's degree
- In-person
- Health savings account
- Health insurance
Quick Apply
Pharmacy Manager
CVS Health —Blaine, MN
- $65 - $85 an hour
- Full-time
- Bachelor of Science
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Physical Therapist - Rehab Program Manager
Aegis Therapies —Maple Grove, MN
- $36 - $46 an hour
- Full-time
- CPR Certification
- BLS Certification
- Physical & Rehabilitation Medicine
- Continuing education credits
- Health insurance
Automation Project Manager
Knobelsdorff Enterprises —Eagan, MN
- $128,400 - $144,450 a year
- Full-time
- 5 years
- Travel
- US work authorization
- Profit sharing
- Health savings account
Quick Apply
Lead Custom Processing Technician
Bepex International LLC —Minneapolis, MN
- $28 - $35 an hour
- Full-time
- Background check
- Management
- Mid-level
- Health savings account
- Health insurance
Quick Apply
10d
Enhancements Production Supervisor
Prescription Landscape —Shakopee, MN
- $24 - $35 an hour
- Extended hours
- Clean driving record
- Construction site
- Customer service
Quick Apply
Construction Manager - Civil
Premise INC —Minneapolis, MN
- $110,000 - $130,000 a year
- Full-time
- CPR Certification
- Clean driving record
- Schematics
Quick Apply
4d
Sales Manager
Waldoch Crafts —Forest Lake, MN
- $75,000 - $300,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Health savings account
- Health insurance
Quick Apply
Pharmacy Manager
CVS Health —Oakdale, MN
- $65 - $85 an hour
- Full-time
- Bachelor of Science
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Manager, Accounting
North Memorial Healthcare —Robbinsdale, MN
- $44.91 - $56.14 an hour
- 8 hour shift
- Hybrid work
- CPA
- 3 years
- Master's degree
- Health insurance
- Tuition reimbursement

I want to receive the latest job alert for customer experience manager in minneapolis, mn

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience manager jobs near minneapolis, mn

CFSS Program Manager

Hmong Home Health Care -
Saint Paul, MN

Quick Apply

Job Details

Full-time
$75,000 - $90,000 a year
8 days ago

Benefits

Health savings account
AD&D insurance
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Staff supervision
Teamwork
Long-term care regulations
Team supervision
Working with individuals with disabilities
Program development
Regulatory compliance
Social service program staff supervision
Working with seniors
Driver's License
Bachelor's degree
Team management
Older adults
Compliance documentation
Organizational skills
Home healthcare regulations
Productivity software
Disability services
Technical Proficiency

Full Job Description

JOB DESCRIPTION

At Hmong Home Health Care (HHHC), we are passionate about providing exceptional care for our clients. Our Community First Services and Supports (CFSS) team is critical in ensuring culturally authentic and first class supervision of program services. allowing caregivers to deliver excellent services across the community. If you are a resourceful and customer-focused professional looking for your next opportunity to grow and make an impact, consider joining our collaborative team!

The CFSS Program Manager leads the day-to-day operations of the program, ensuring services run smoothly, efficiently, and in alignment with Hmong Home Health Care and regulatory expectations. This position manages the CFSS team members and provides leadership, guidance, and oversight to support high-quality client care. This role acts as a liaison across the organization and works closely with other programs and departments to ensure effective coordination and service delivery.

THE ROLE

As the CFFS Program Manager, you will have the following responsibilities:

Develop and update program policies and procedures
Lead project management efforts, including development and implementation of new strategies
Coordinate onboarding of new hires, including shadowing, system training, and delivery of program specific training
Develop and update training materials
Supervise and manage assigned staff and comfort coaching staff on complex situations
Facilitate bi-monthly staff meetings and additional program meetings as needed
Promote person-centered service delivery and HHHC values
Build and maintain key internal and external relationships with partners such as case management, lead agencies, and community stakeholders
Identify and leverage team strengths to improve performance
Maintain professional and technical knowledge
Represent the organization at industry events as needed
Participate in internal and external committees and task forces
Screen and assess candidates for Supervising Professional positions in partnership with leadership, as directed
Provide operational coverage as needed
Ensure compliance with DHS regulations and organizational standards
Model leadership behaviors aligned with organizational values

QUALIFICATIONS

Four-year degree and a minimum of 5 years of experience in a human service or health care related field
Must meet DHS requirements to be a Supervising Professional (RN, Licensed Social Worker, or qualifying degree/experience combinations)
Minimum of 2 years of management experience in a human services or health care field
Demonstrated knowledge of services for people with disabilities and older adults, including agency model Community First Services and Supports (CFSS), person-centered service delivery, and applicable Minnesota DHS regulations
Familiarity with DHS audits, documentation standards, and compliance risk for CFSS
Strong critical thinking, creativity, and problem-solving skills
Excellent organizational, communication, and interpersonal skills
Knowledge of federal and state statutes related to services for people with disabilities and older adults in Minnesota
Demonstrated ability to collaborate across teams as both a leader and contributor
Strong verbal, written, and electronic communication skills
Ability to adapt to rapid change
Must pass a Minnesota Department of Human Services background study
Valid driver’s license, clean driving record, and reliable transportation
Professional level proficiency in Microsoft Office tools

Highly Preferred Qualifications

Master’s Degree in a human services-related field or Registered Nurse (State of MN) preferred
Bilingual or multilingual abilities preferred (e.g., Spanish, Hmong, Laotian, Somali, or other languages reflective of the communities served)

ADDITIONAL INFORMATION

We are hiring for this position immediately and hope to have a final candidate selected in two to four weeks.

Work Hours: This is an exempt position with a hybrid work model. Business hours are 9am - 5pm; Monday-Friday. Hmong Home Health Care is a highly collaborative and customer-focused work environment. The CFSS team is part of this collaborative culture via Teams , bi-weekly in-person team meetings, team building opportunities, and all-company events.

Employee Benefits

Medical insurance for employees and their dependents sponsored in part by Company.
Dental, vision and other ancillary benefits available for voluntary enrollment for employees and their dependents.
Company sponsored Basic Life Insurance and AD&D
Health savings account and flexible spending account options
401(k) employer matching contribution up to 3%
Paid mileage for program roles at federal reimbursement rate
15 days of paid time off accrued in first year
12 paid holidays
This role qualifies for discretionary annual bonus pay based on company and individual performance

The salary for this role represents a pay range. Please note that awarded wages are commensurate with a candidate's experience.

ABOUT HMONG HOME HEALTH CARE

Hmong Home Health Care (“HHHC”) has been providing personalized home care services for the elderly and people with disabilities in the Twin Cities area for over30 years. Our mission is to empower individuals and families to access personalized care in their communities by navigating services and employing caregivers they trust. Our vision is to expand holistic culturally-authentic care that improves the wellbeing of all communities. HHHC remains a strong advocate of this vision, which is more important now than ever before. Join our team, help us continue to grow and thrive, and make a difference in countless lives!

HHHC is an equal opportunity employer and does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental ability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business needs.

Job Type: Full-time

Pay: $75,000.00 - $90,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Application Question(s):

Do you have a minimum of 2 years of management experience in a human services or health care field
Do you meet MN-DHS requirements to be a Supervising Professional (RN, Licensed Social Worker, or qualifying degree/experience combinations)
Do you have a four-year degree and a minimum of 5 years of experience in a human service or health care related field

Language:

Karen (Preferred)
Vietnamese (Preferred)
Spanish (Preferred)

Work Location: Hybrid remote in Saint Paul, MN 55106

Quick Apply

Refine Your Search

customer experience manager jobs in minneapolis, mn

CFSS Program Manager

HOA Property Manager - Full Time

Safety & Fleet Manager

Branch Manager

Supervising Professional

Store Manager

Account Manager - AWC (Minneapolis)

Office Manager

General Manager

Retail Store Manager - The Shoppes at Knollwood

Product Development Manager

Pharmacy Manager

Physical Therapist - Rehab Program Manager

Automation Project Manager

Lead Custom Processing Technician

Enhancements Production Supervisor

Construction Manager - Civil

Sales Manager

Pharmacy Manager

Manager, Accounting

I want to receive the latest job alert for customer experience manager in minneapolis, mn

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected