Top 3 Desktop support technician ii Jobs in Minneapolis, Mn

IT Support Specialist Tier II
AIIStar Construction —Eden Prairie, MN
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- Residential
- In-person
- Health insurance
- Dental insurance
Quick Apply
IT Support Technician-Level 2
AvarTec —Coon Rapids, MN
- Full-time
- Clean driving record
- English
- Mid-level
- Work from home
- Opportunities for advancement
Field Engineer II - Contractor (1099)
Acuative Corporation —Minneapolis, MN
- Contract
- Background check
- Pass drug screening
- Mid-level
Quick Apply

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IT Support Technician-Level 2
AvarTec —Coon Rapids, MN
Valid MN driver’s license with clean driving record and must possess reliable transportation to travel to client offices. Ability to lift and carry 25 pounds.
Remote Support Technician
Corporate Technologies, LLC. —Eden Prairie, MN
Answer incoming phone calls from clients across the United States, delivering excellent customer service. Your ability to effectively communicate technical…
$18 - $20 an hour
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Desktop Support Technician II
iT1 —Columbus, OH
You'll provide hands-on and remote technical assistance, support executive leadership and VIP users, troubleshoot critical technology issues, and ensure…
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Field Engineer II
Acuative Corporation —Columbus, OH
Must possess a valid drivers’ license with good driving record. To be eligible for this role you must have a clear driver’s license (no more than 4 points),…
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IT Support Specialist Tier II

AIIStar Construction -
Eden Prairie, MN

Quick Apply

Job Details

Full-time
$50,000 - $55,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Cloud identity and access management (IAM)
Email customer support
Technical support via phone
IT user and group management
Data permissions
Phone communication
Mid-level
Incident Escalation
Task prioritization
Desktop (troubleshooting support)
Azure AD
Networking equipment (troubleshooting support)
1 year
Technical support via email
Escalation handling
Communication skills
Ticketing system technical support
Consulting firm experience

Full Job Description

Tier II IT Support Administrator (MSP Experience Preferred)

Eden Prairie, MN (Onsite)

$50,000–$55,000 Salary + Benefits

Are you the type of IT professional who stays calm when users are frustrated, enjoys solving technical problems quickly, and can juggle multiple priorities without things slipping through the cracks?

We're hiring a Tier II IT Support Administrator to join our growing IT team in Eden Prairie, MN. This is an onsite role supporting end users across multiple environments with a strong focus on remote troubleshooting, account administration, licensing support, and first-response networking support.

This is an excellent opportunity for someone early in their IT career who wants hands-on exposure to different systems, environments, and technologies - especially candidates coming from an MSP (Managed Service Provider) background.

What You'll Be Doing

Provide Tier II technical support to end users over phone, email, and remote support tools
Troubleshoot networking, connectivity, and user access issues
Support Azure Active Directory (Azure AD) administration
Add, remove, and manage user licenses and permissions
Respond to support tickets and prioritize multiple requests throughout the day
Assist users who may be frustrated or experiencing urgent technical issues
Escalate advanced technical problems when needed
Support a fast-paced environment with multiple clients, systems, and architectures

What We're Looking For

1–3+ years of IT support or help desk experience
MSP experience strongly preferred
Experience supporting users remotely in a professional environment
Familiarity with:
- Azure Active Directory (Azure AD)
- Microsoft 365 administration
- User account management
- Basic networking support
Experience supporting larger user environments (500+ users) is a plus
Strong communication and customer service skills
Highly organized with the ability to prioritize competing requests
Comfortable working with frustrated users while maintaining professionalism
Strong troubleshooting mindset and urgency

Candidates Who Tend to Do Well Here

IT Support Specialists
Service Desk Analysts
Help Desk Technicians
MSP Support Technicians
Technical Support Administrators
Desktop Support Technicians
Tier II Support Engineers

Preferred Backgrounds

Experience from companies such as:

Managed Service Providers (MSPs)
Corporate IT support environments
IT consulting firms
Multi-site organizations

CompensationBenefits

$50,000–$55,000 base salary
Full-time onsite role in Eden Prairie, MN
Medical, dental, and vision insurance
401(k)
Paid time off
Career growth opportunity within a growing organization
Exposure to multiple technologies and environments

Why This Role?

This is not a repetitive "password reset only" help desk role. You'll gain hands-on experience across multiple systems and environments while building real-world troubleshooting skills that can accelerate your IT career.

If you thrive in fast-moving environments, enjoy solving problems, and want exposure beyond a traditional internal IT support desk, we'd love to connect with you.

At Allstar Services, we're redefining the home services and exterior remodeling industry through innovation, growth, and a people-first mindset.

Backed by Morgan Stanley Capital Partners, Allstar Services is a rapidly expanding national platform of leading residential and commercial roofing, siding, windows, gutters, and exterior remodeling brands across the United States. Our companies are known for delivering exceptional customer experiences, high-quality workmanship, and operational excellence in every market we serve.

We move fast, solve problems, and invest in great people. Whether you're supporting operations, technology, sales, marketing, or field teams, you'll have the opportunity to make a direct impact inside a growing organization that values accountability, collaboration, and continuous improvement.

With teams across multiple states and continued expansion ahead, this is an exciting time to join an organization building something bigger than a traditional home services company.

Learn more at allstarservicesnow.com.

Allstar Services is an Equal Opportunity Employer and values diversity at all levels of the organization.

Quick Apply

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desktop support technician ii jobs in minneapolis, mn

IT Support Specialist Tier II

IT Support Technician-Level 2

Field Engineer II - Contractor (1099)

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