Top 1145 Ethics compliance Jobs in Minneapolis, Mn

Client Service Representative ll
Highland Bank —Maple Grove, MN
- $26 - $41 an hour
- Full-time
- Microsoft Outlook
- Research
- Office
2d
Director of Environmental Services
HHS —Minneapolis, MN
- Weekends as needed
- Hospital
- Word processing
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
12d
IT Help Desk Technician
PEAK TECHNOLOGIES —Hopkins, MN
- $18 - $22 an hour
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- SQL
- Paid holidays
- Health insurance
Quick Apply
4d
Senior Project Manager - Enterprise Ethics & Compliance
Blue Cross and Blue Shield of Minnesota —Eagan, MN
- $90,800 - $149,800 a year
- Hybrid work
- Office
- High school diploma or GED
- Bachelor's degree
- Health insurance
- Dental insurance
Patient Access Specialist II
Fairview Health Services —Minneapolis, MN
- $22.96 - $32.42 an hour
- Part-time
- Mid-level
- Mentoring
- ER
Compliance Associate (Junior)
D.A. Davidson —Minneapolis, MN
- $20.95 - $31.43 an hour
- Full-time
- Remote
- Office
- Finance
- Bachelor's degree
- Paid holidays
- Health insurance
8d
Relocation Agent
ProSource Technologies —Saint Paul, MN
- $20 - $35 an hour
- Full-time
- Mid-level
- 3 years
- Travel
- Relocation assistance
- Health insurance
Quick Apply
3d
Crew Services Coordinator
Endeavor Air —Minneapolis, MN
- $23.10 an hour
- Overtime
- Computer literacy
- English
- Mid-level
- AD&D insurance
- Disability insurance
Compliance Specialist
Invictus Capital Partners / Verus Mortgage Capital —Bloomington, MN
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- Senior level
- Commuter assistance
- Paid parental leave
19h
Compliance Associate - Rockford, IL
Savant Wealth Management —Saint Paul, MN
- $24 - $33 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- Finance
- Health savings account
- AD&D insurance
Compliance Representative
U.S. Bank National Association —Saint Paul, MN
- $66,640 - $78,400 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- Paid holidays
- Disability insurance
Compliance Specialist
Verus Mortgage Capital —Bloomington, MN
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- Senior level
- Commuter assistance
- Paid parental leave
14h
Anti-bribery Program Leader
Cargill —Wayzata, MN
- $150,000 - $160,000 a year
- Spanish
- 8 years
- Presentation skills
14d
Compliance Examiner
D.A. Davidson —Minneapolis, MN
- $54,486 - $80,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Lead Payment Card Industry Compliance Advisor
U.S. Bank National Association —Minneapolis, MN
- $119,765 - $140,900 a year
- Full-time
- Office
- 8 years
- Analysis skills
- Paid holidays
- Disability insurance
2d
Government Compliance Counsel
Accenture —Minneapolis, MN
- $122,700 - $338,300 a year
- Full-time
- Remote
- 5 years
- Writing skills
- Analysis skills
- Paid holidays
- Disability insurance
7d
Corporate Counsel - Compliance
Daikin Applied —Plymouth, MN
- $113,800 - $193,900 a year
- Full-time
- Hybrid work
- Senior level
- Paid holidays
- Health insurance
10d
Senior Investigator - Human Services Program Representative 2
State of Minnesota - Human Services Dept —Saint Paul, MN
- $32.97 - $48.60 an hour
- Online Application
- Hybrid work
- Writing skills
- Adults
- HIPAA
- Paid parental leave
- Paid holidays
3d
Principal Compliance Improvement Consultant
Blue Cross and Blue Shield of Minnesota —Eagan, MN
- $90,800 - $149,800 a year
- Hybrid work
- CPA
- Research
- Office
- Health insurance
- Dental insurance
HR Onboarding Compliance Specialist
U.S. Bank National Association —Minneapolis, MN
- $71,400 - $84,000 a year
- Full-time
- Hybrid work
- 7 years
- Microsoft Excel
- Office
- Paid holidays
- Disability insurance
9d

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Client Service Representative ll

Highland Bank -
Maple Grove, MN

Apply Now

Job Details

Full-time
$26 - $41 an hour
2 days ago

Qualifications

Computer operation
Microsoft Outlook
Phone communication
Regulatory compliance
Industry knowledge of retail banking

Full Job Description

Job Description

SUMMARY: The Support Services Representative performs the customer support function to assist both internal and external customers with general banking, digital banking, and/or technical support type of inquiries. This position will be required to perform a variety of tasks that requires to hold expert knowledge in areas of banking operations, policies, procedures, and regulations.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, other duties may be assigned.

Customer Support

Answers incoming calls, respond timely to emails, voicemails, online chats, and customer service tickets for internal and external customers.
Researches, identifies, and resolves internal and external retail and/or commercial customer requests using all available resources.
Routes calls to appropriate resources.
Upholds customer security in accordance with established procedures and guidelines.
Recognizes, documents, and alerts management of trends in customer calls.
Ensures and provides quality service to both internal and external customers by following procedures, identifying alternative solutions, or escalating to IT or outside vendors, if needed.
Upsells products and services to retail and commercial customers.
Promptly provides solutions to meet the needs and address concerns, following up with customer to ensure resolutions.
Advocates for the Bank’s customers and assists them in identifying various fraud type situations, such as online banking/mobile banking scams, account takeovers situations, identifying elder abuse, bill pay fraud, ATM/debit card fraud, wire fraud, check fraud, mobile deposit fraud, etc.
Identifies and escalates issues to management.

Technical Services Help Desk Support

Provides technical support to retail and commercial customers as it relates to digital access for products, including but not limited to, digital banking, mobile banking, mobile deposit, bill payment, remote deposit, positive pay, wires, Automated Clearing House (ACH), merchant processing, lockbox etc.
Becomes a subject matter expert on all digital banking tools used by customers.
Provides assistance answering questions on functionality and any new functionality, when there are updates.

Other Duties

Handles the courier bags daily, including sorting and delivering all mail and filing the checks and deposits in trays for retention.
Assists in the review of mobile and ATM deposits for proper endorsements, legitimacy, accuracy, etc.
Reviews large dollar checks over $25,000 for signature, endorsement, and encoding.
Completes secondary review of debit card maintenance and debit card orders, as needed.
Supports with Critical File Maintenance Review.
Assists with Mobile Deposit enrollment approvals.
Updates procedures for all areas listed above or as needed.
Required to learn other tasks within the department to aid supportively and positively in the absence of a team member.
Potential to train peers on various job-related tasks, including but not limited to, mail processing, incoming emails from customers, mobile deposit review, etc.
Active participant during project implementation/deployment to include, but not limited to, new and existing technology, system upgrades, new products, and new services, while ensuring the Bank’s compliance with laws, regulations, and rules governing banking as well as the Bank’s internal policies.
Responsible for compliance with The Anti-Money Laundering/Bank Secrecy Act (AML/BSA), OFAC, Customer Information Policy (CIP) and Identity Theft Program to ensure ongoing risk assessment analysis as well as monitoring and reporting suspicious activity.
Serves as a flexible resource for retail banking operations by supporting branch staffing and service needs across the Saint Michael, Maple Grove, and Minnetonka locations, demonstrating the ability to perform a variety of customer-facing and operational responsibilities beyond the core duties of the Client Services position.

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

QUALIFICATIONS
To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Detail-oriented and able to handle multiple tasks at one time and meet deadlines.
Demonstrated knowledge and experience with online banking tools, ability to solve client issues related to both product features and technology used by customers.
Assertive, self-confident, self-motivated, and has the ability to work independently with little direction and supervision.
Demonstrated ability to effectively cope with accelerating change, learn rapidly, adapt quickly to changing situations, and respond promptly to changes and opportunities.
Strong customer service and interpersonal skills.
Ability to handle stressful situations appropriately.
Strong work ethic with a focus on quality and responsiveness, flexible personality, and team player.
Demonstrated ability to make effective use of information available and organize resources to meet goals.
Strong verbal and written communication skills, including telephone techniques.
A thorough knowledge of bank operations, products and services, and regulatory and statutory requirements.
Demonstrated personal computer skills, knowledge of various systems (i.e., Excel, Word, Outlook, etc.).
Must maintain a high level of knowledge and regulatory banking compliance in order to properly perform the duties of this position.

EDUCATION/EXPERIENCE
AA or BA degree preferred in Business Administration, Technology, Finance, Banking or related field.

Minimum of two years’ experience within the front line or backroom banking operations, technology, finance environment.

Pay: $26.00 - $41.00 per hour

Work Location: In person

Apply Now

Refine Your Search

ethics compliance jobs in minneapolis, mn

Client Service Representative ll

Director of Environmental Services

IT Help Desk Technician

Senior Project Manager - Enterprise Ethics & Compliance

Patient Access Specialist II

Compliance Associate (Junior)

Relocation Agent

Crew Services Coordinator

Compliance Specialist

Compliance Associate - Rockford, IL

Compliance Representative

Compliance Specialist

Anti-bribery Program Leader

Compliance Examiner

Lead Payment Card Industry Compliance Advisor

Government Compliance Counsel

Corporate Counsel - Compliance

Senior Investigator - Human Services Program Representative 2

Principal Compliance Improvement Consultant

HR Onboarding Compliance Specialist

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