Top 25 Hotel front office manager Jobs in Minneapolis, Mn

Front Office Manager
Hilton Minneapolis St Paul Airport Hotel —Minneapolis, MN
- $70,000 - $87,500 a year
- Full-time
- Clean driving record
- Writing skills
- Mid-level
- Free parking
- Paid jury duty
Quick Apply
Front Office Supervisor
Marriott International, Inc —Bloomington, MN
- $25.81 - $27.31 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
8d
Assistant Front Office Manager
Sonesta —Minneapolis, MN
- $25 - $26 an hour
- Weekends as needed
- Basic math
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Front Office Manager
Homewood Suites - Bloomington MOA —Bloomington, MN
- From $60,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Organizational skills
Quick Apply
1d
Front Office Supervisor - PM - Full time - Benefit after 30 days!
Hyatt Regency Minneapolis —Minneapolis, MN
- $23 an hour
- Weekends as needed
- Mid-level
- Hotel
- Supervising experience
- Free parking
- Tuition reimbursement
8d
Assistant Front Desk Manager
Doubletree Minneapolis Park Place —Minneapolis, MN
- $50,000 a year
- Computer literacy
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
13h
Front Desk Receptionist/Concierge (On-Call)
Four Seasons —Minneapolis, MN
- $23.07 an hour
- Part-time
- Writing skills
- English
- Residential
- Paid holidays
- Disability insurance
Assistant General Manager
Doubletree St Paul East —Saint Paul, MN
- Mid-level
- Hotel
- Front desk
- Paid holidays
- Disability insurance
Quick Apply
Front Office Night Supervisor
Marriott International, Inc —Bloomington, MN
- $23.00 - $25.81 an hour
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
1d
Manager, Hotel and Resort Services
SMSC Gaming Enterprise —Prior Lake, MN
- 3 years
- Bachelor's degree
- Mentoring
- Disability insurance
- Health insurance
Quick Apply
14d
Front Desk Agent
Double Tree Bloomington Minneapolis South (Franchise) —Bloomington, MN
- Part-time
- 18 years or older
- Writing skills
- Hotel
- Paid holidays
- Health insurance
Front Desk Supervisor
Bloom Hotel —Minneapolis, MN
- $20 - $22 an hour
- Part-time
- Mid-level
- Hotel
- Recruiting
Quick Apply
5d
Hotel Front Desk Agent - Full Time
DoubleTree by Hilton Roseville MN —Roseville, MN
- $17.57 an hour
- Weekends as needed
- Hotel
- US work authorization
- Ability to stand for extended periods
- Free parking
- Paid training
Quick Apply
Reservations Coordinator
Choice Hotels —Bloomington, MN
- Part-time
- Background check
- Hotel
- High school diploma or GED
Assistant Guest Services Manager
Hewing Hotel —Minneapolis, MN
- $50,000 - $55,000 a year
- Extended hours
- Microsoft Word
- Ability to walk for extended periods
- English
- AD&D insurance
- Paid holidays
Quick Apply
14d
Front Desk Agent
Embassy Suites By Hilton Bloomington/Minneapolis —Minneapolis, MN
- $18 an hour
- Full-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Guest Service Agent
Sonesta —Minneapolis, MN
- $20.27 an hour
- Weekends as needed
- Serving
- Sales
- Basic math
- Paid holidays
- Health insurance
Front Desk Agent
Courtyard By Marriott Edina Bloomington —Bloomington, MN
- $18 - $19 an hour
- Part-time
- Microsoft Word
- Background check
- Computer literacy
Quick Apply
Front Desk Supervisor
Plymouth Crowne Plaza Minneapolis West —Plymouth, MN
- $19 - $25 an hour
- Full-time
- Microsoft Excel
- Sales
- Inventory management
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent - Part Time
Plymouth Crowne Plaza Minneapolis West —Plymouth, MN
- $19 - $22 an hour
- Part-time
- Inventory control
- Writing skills
- Office
Quick Apply

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Front Office Manager

Hilton Minneapolis St Paul Airport Hotel -
Minneapolis, MN

Quick Apply

Job Details

Full-time
$70,000 - $87,500 a year

Benefits

Free parking
Paid jury duty
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Flexible schedule
Life insurance
Referral program
Food provided

Qualifications

Writing skills
Employee relationship building
Company vehicle operation
Hiring
Driver's License
Recruiting
Office management
Hotel experience
First aid and CPR

Full Job Description

THIS JOB IS LOCATED AT THE HILTON MINNEAPOLIS ST. PAUL AIRPORT HOTEL

OUR LONG TERNURED FRONT OFFICE MANAGER IS BEING PROMOTED TO A NEW POSITION. WE ARE EXCITED FOR HIM AND ARE SEEKING HIS REPLACEMENT TO START IN THE NEXT FEW WEEKS. REMINGTON HOSPITALITY IS A COMPANY WHERE PASSIONATE PEOPLE THRIVE AND HARD WORK IS REWARDED WITH OPPORTUNITIES.

PLEASE NOTE WE ARE SEEKING CANDIDATES WHO HAVE MANAGED HIGH VOLUME FRONT OFFICE OPERATIONS, IDEALLY IN AN AIRPORT SETTING. IT IS NOT UNUSUAL FOR THE HOTEL TO PICK-UP 100+ SAME DAY RESERVATIONS.

Job Overview:

The Front Office Manager directs and controls the operation of the front office and coordinates activities to obtain optimal room occupancy, revenue, and guest satisfaction. The Front Office Manager oversees all activities in the front office to ensure high guest service standards are met, as well as accuracy in all phases of the operation.

CORE RESPONSIBILITIES

Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff/drivers.
Have complete understanding of Front Office staff’s job descriptions and duties and be able to perform duties at any given time.
Manage guest resolution process to include investigation of situation and creative problem solving to ensure guest is satisfied with outcome.
Accurately manage and operate PEP and MICROS system at the front office, including all daily transactions and those which are not performed often.
Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests and maintenance requests/needs.
Assist the General Manager Director of Sales by handling special requests, group blocking and unusual circumstances.
Guide occupancy for maximum yield management of the hotel.
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.
Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
Perform other duties as assigned.

KNOWLEDGE, SKILLS AND COMPETENCIES

High work ethic, self-initiative , independent judgment
Proven customer service and problem solving experience
Regular attendance according to established guidelines
May be required to work varying schedules to reflect the business needs of the property
Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times

PHYSICAL REQUIREMENTS

Sit, stand and walk for varying lengths of time, often long periods of time
Bend, stoop, squat and stretch to fulfill cleaning requirements
Lift approximately fifty (50) pounds of equipment or supplies on and off a cart, using safe lifting techniques
Push and pull carts weighing up to fifty (50) pounds
Possess valid driver’s license and safely drive guest vehicles. Have proof of safe driving record as indicated by a copy of Motor Vehicle record.
Good communication skills, both written and verbal, using written communication skills to mark completed rooms on daily paperwork
Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability and visual ability
Know and be able to administer first aid
Direct evacuations in an emergency

This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time.

Now that we have shared the "legal stuff" with you, let me share with you that we are seeking an enthusiastic, guest focused, highly organized leader to continue build our Front Office operations to best in class. If you are truly a hospitality, best in class professional, I want to speak with you about this exciting opportunity at the Hilton MSP Airport.

Join our team as a Front Office Manager and be part of a dynamic hospitality environment where your skills and dedication will be valued.

Job Type: Full-time

Pay: $70,000.00 - $87,500.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Food provided
Free parking
Health insurance
Life insurance
Paid jury duty
Paid time off
Parental leave
Professional development assistance
Referral program
Tuition reimbursement
Vision insurance

Experience:

Hotel experience: 2 years (Required)

Ability to Commute:

Minneapolis, MN 55425 (Required)

Ability to Relocate:

Minneapolis, MN 55425: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

hotel front office manager jobs in minneapolis, mn

Front Office Manager

Front Office Supervisor

Assistant Front Office Manager

Front Office Manager

Front Office Supervisor - PM - Full time - Benefit after 30 days!

Assistant Front Desk Manager

Front Desk Receptionist/Concierge (On-Call)

Assistant General Manager

Front Office Night Supervisor

Manager, Hotel and Resort Services

Front Desk Agent

Front Desk Supervisor

Hotel Front Desk Agent - Full Time

Reservations Coordinator

Assistant Guest Services Manager

Front Desk Agent

Guest Service Agent

Front Desk Agent

Front Desk Supervisor

Front Desk Agent - Part Time

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