Top 12 It operations manager Jobs in Minneapolis, Mn

Manager of ITSM Operations
Ryan Companies US Inc —Minneapolis, MN
- $105,000 - $130,000 a year
- Urgently hiring
- Computer Science
- Mid-level
- Analysis skills
- Health savings account
- Disability insurance
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IT Operations Manager
QBE —Ramsey, MN
- $100,000 - $145,000 a year
- Full-time
- Computer science
- 7 years
- Experience equivalent to degree accepted
- Tuition reimbursement
- 401(k) matching
IT Operations Management Analyst
Life Time —Chanhassen, MN
- $78,000 - $107,000 a year
- Full-time
- Computer science
- Microsoft Excel
- Computer Science
- Disability insurance
- Health insurance
12d
Operations Product Manager
Great Clips —Minneapolis-Saint Paul, MN
- $101,000 - $120,000 a year
- Hybrid work
- 6 years
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
5d
Salesforce Production Operations Manager
U.S. Bank National Association —Minneapolis, MN
- $133,365 - $156,900 a year
- Full-time
- ERP systems
- 8 years
- Bachelor's degree
- Paid holidays
- Disability insurance
Manager, AI Service Operations Transformation PMO
CVS Health —Plymouth, MN
- $54,300 - $159,120 a year
- Full-time
- 5 years
- Master's degree
- Bachelor's degree
- Health insurance
- Dental insurance
Operations Training Manager (Remote)
SOLV Energy, LLC —Saint Paul, MN
- $106,669 - $128,003 a year
- Full-time
- Remote
- Construction site
- ERP systems
- Project management
- Paid holidays
- Disability insurance
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8d
Sr. IT Project Manager (Infrastructure and Operations)
Apogee Services Inc. —Minneapolis, MN
- $120,000 - $140,000 a year
- Full-time
- Computer Science
- 5 years
- Office
- Wellness program
- Employee stock purchase plan
Director of Product Management - Program Operations - Remote
Optum —Eden Prairie, MN
- $159,300 - $273,200 a year
- Full-time
- Hybrid work
- 7 years
- Pass drug screening
- Office
7d
Play It Again Sports and Music Go Round Field Operations Manager
Winmark Corporation —Plymouth, MN
- $65,000 - $90,000 a year
- 8 hour shift
- Inventory management
- Merchandising
- Mid-level
- Profit sharing
- Disability insurance
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Senior Technical Operations Manager
Delta Industrial Services Inc —Ramsey, MN
- $190,000 - $220,000 a year
- Full-time
- Ability to walk for extended periods
- 5 years
- Office
- Health savings account
- Disability insurance
Quick Apply
6d

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Director of Technical Services
AVSi —Minneapolis, MN
7–10+ years in technical service operations, field service management, or technical support leadership. This is a *working‑manager* role: actively engaged in…
$85,000 - $115,000 a year
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Director, RCM Commercial Services AI Transformation- Product - Remote
UnitedHealth Group —Eden Prairie, MN
Accountable to and/or own the P&L. Predict emerging needs in the RCM Commercial Services market and develop AI Powered solutions to meet them.
$134,600 - $230,800 a year

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Data Center Operations Manager
Google —Columbus, OH
The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology.
$122,000 - $173,000 a year
21h
Telecom Manager – Network Operations Center
AEP Service Corporation —Gahanna, OH
Associate degree in a related field plus 4+ years of applicable technical experience. The Manager will supervise and develop high performance teams of competent…
$136,539 - $177,503 a year
8d

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it operations manager jobs near minneapolis, mn

Manager of ITSM Operations

Ryan Companies US Inc -
Minneapolis, MN

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Job Details

Full-time
$105,000 - $130,000 a year

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Employee discount
Life insurance
Retirement plan
Pet insurance

Qualifications

Bachelor's degree
Team motivation (leadership skill)
Technical Proficiency

Full Job Description

Job Description:

Ryan Companies has an immediate hiring need for an IT Support Center Manager. This is an IN-OFFICE role in our corporate headquarters in downtown Minneapolis.

The Support Center Manager is responsible for the day-to-day operations of the Support Center team by leading and supporting the team to ensure an efficient and excellent customer service experience.

Strong technical background combined with customer service experience, problem solving style with ability to motivate the team to achieve specific goals. Ensure high quality technical support while maintaining and exceeding service levels.

With more than 80 years in business and 16 offices (and growing!), Ryan offers comprehensive commercial real estate solutions to customers across the US. We bring a collaborative, relationship-driven approach to delivering spaces where people thrive and businesses succeed. Join a company with an outstanding culture and competitive benefits. At Ryan, we don’t just build buildings – we build stories.

What you can expect to do:

Monitor and delegate support requests through various channels; walk-up, phone, email, and self-service ticketing to ensure SLAs are met
Work independently and collaborate with internal team members, and external groups to triage and troubleshoot issues, escalating or reporting issues when necessary
Oversee the lifecycle of user accounts; helping provisioning new hires as needed, making appropriate changes and disabling and offboarding when appropriate
Serve as an administrator of ITSM Incident and Problem Management tools
Monitor call queue and staffing levels to ensure proper coverage
Manages priorities and team schedules
Staff training; management of Support Analyst onboarding including all required training and measuring performance
Provide operational guidance to Support Analysts
Ensure staff is effectively scheduled to provide proper coverage
Create, update and manage applicable Support Center policies
Provides phone support during coverage gaps and or peak volume periods
Create and manage daily and monthly Incident reports

What we expect to you bring:

Bachelor's degree in computer science, information technology, or a related field
At least two years of experience as a Help Desk Manager or in a technical support role
Strong technical background
Excellent analytical and troubleshooting skills
Ability to work under pressure
Leadership development
High level of engagement

Compensation:

The base pay range is $105,000-$130,000/Annually. The salary may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission and/or an incentive program.

Eligibility:

Position requires verification of employment to work in the U.S.

Benefits:

Competitive Salary
Medical, Dental and Vision Benefits
Retirement and Savings Benefits
Flexible Spending and Health Savings Accounts
Life Insurance
Short-Term and Long-Term Disability
Educational Assistance
Paid Time Off (PTO)
Employee Assistance and Wellness Programs
Parenting Benefits
Employee Discount Programs
Pet insurance
Ryan Foundation – charitable matching funds
Paid Time for Volunteer Events

Disclaimer: Eligibility may vary based on factors such as role, hours worked, employment status, length of service, location, and other considerations. Detailed information will be shared with eligible candidates during the hiring process, and the official terms and conditions will be outlined in each individual offer document.

Ryan Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Notice to Candidates:

Please be advised that initial outreach regarding employment at Ryan Companies will only occur via email from the domain @ryancompanies.com email address. If you recieve communication from someone you believe is impersonating Ryan Companies, please report it to us at [email protected]

Non-Solicitation Notice to Recruitment Agencies:

Ryan Companies kindly requests that recruitment agencies and third-party recruiters do not submit unsolicited resumes or candidate information to any Ryan Companies employee or office. Ryan Companies will not be responsible for any fees or expenses associated with unsolicited submissions. If recruitment services are required, we will reach out directly to agencies on our approved vendor list. We appreciate your understanding and cooperation.

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Refine Your Search

it operations manager jobs in minneapolis, mn

Manager of ITSM Operations

IT Operations Manager

IT Operations Management Analyst

Operations Product Manager

Salesforce Production Operations Manager

Manager, AI Service Operations Transformation PMO

Operations Training Manager (Remote)

Sr. IT Project Manager (Infrastructure and Operations)

Director of Product Management - Program Operations - Remote

Play It Again Sports and Music Go Round Field Operations Manager

Senior Technical Operations Manager

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