Top 190 It support technician Jobs in Minneapolis, Mn

Software Support Engineer
Micro Control Company —Arden Hills, MN
- $97,476 - $108,307 a year
- Full-time
- Computer Science
- 5 years
- Military
- Profit sharing
- Health savings account
Quick Apply
IT Desktop Service Specialist
North Memorial Healthcare —Robbinsdale, MN
- $24.63 - $36.94 an hour
- 8 hour shift
- Clean driving record
- Hospital
- Windows
- Health insurance
- Tuition reimbursement
Help Desk Technician I
Willdan —Minnetonka, MN
- $30 - $35 an hour
- Hybrid work
- Office
- Windows
- Microsoft Office
Quick Apply
4d
Service Desk Analyst 1
Netrio —Golden Valley, MN
- $50,000 - $60,000 a year
- Entry level
Quick Apply
Technology Support Specialist (2 Positions Available)
Eden Prairie Schools —Eden Prairie, MN
- $28.51 an hour
- Multiple hires
- Customer service
- High school diploma or GED
- 1 year
11d
IT Support Technician-Level 2
AvarTec —Coon Rapids, MN
- Full-time
- Clean driving record
- English
- Mid-level
- Work from home
- Opportunities for advancement
IT Systems Analyst
Three Rivers Park District —Plymouth, MN
- $26.19 - $48.68 an hour
- Part-time
- Computer science
- Computer Science
- Mid-level
5d
Technology Help Specialist
University of Minnesota —Minneapolis, MN
- Online Application
- Background check
- Google Workspace
- Data analysis skills
IT Help Desk Support Technician
AvarTec —Coon Rapids, MN
- Full-time
- Clean driving record
- English
- Mid-level
- Opportunities for advancement
- Flexible schedule
IT Asset Field Support Associate
Fairview Health Services —Minneapolis, MN
- $25.26 - $35.67 an hour
- On call
- Mid-level
- Driver's License
- Driving
5d
Customer Support Associate I
MatrixCare —Bloomington, MN
- $21.95 - $29.10 an hour
- Full-time
- Remote
- Analysis skills
- Bachelor's degree
- Experience equivalent to degree accepted
- Commuter assistance
- Health savings account
Technology Support Specialist
Spring Lake Park School District 16 —Spring Lake Park, MN
- $55,000 - $65,000 a year
- Mid-level
- Windows
- Associate's degree
- Disability insurance
- Health insurance
13d
IT Support Technician
Calabrio —Minneapolis, MN
- From $70,000 a year
- Hybrid work
- Computer science
- Microsoft Outlook
- Computer Science
- Paid holidays
- Disability insurance
Quick Apply
8d
Analyst I - Mission Control
DailyPay —Minneapolis, MN
- $56,000 - $76,000 a year
- Email
- Remote
- Research
- Bachelor's degree
- Experience equivalent to degree accepted
- AD&D insurance
- Disability insurance
IT Support Specialist
Wold Architects Inc —Minneapolis, MN
- $50,000 - $70,000 a year
- Full-time
- Computer science
- Computer Science
- Office
- Paid parental leave
- Health savings account
Quick Apply
IT Support Technician
Brilliance Cyber Systems INC —Minneapolis, MN
- $23 - $24 an hour
- Customer service
- Computer literacy
- Mid-level
Quick Apply
IT Desktop Support
Axiom Technologies —Shakopee, MN
- Part-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Technical Support Specialist
Abbott Laboratories —New Brighton, MN
- $27.85 - $55.65 an hour
- Full-time
- Mid-level
- Mentoring
- Associate's degree
- Health insurance
- Tuition reimbursement
IT Support Specialist, Tier I
Brave North Technology —Saint Paul, MN
- $23 - $29 an hour
- 8 hour shift
- Hybrid work
- Mid-level
- Office
- Windows
- Health savings account
- 401(k)
Quick Apply
14d
IT Support Specialist
Abraham Technical Services Inc —Rogers, MN
- $24 - $29 an hour
- Full-time
- Mid-level
- Organizational skills
- Communication skills

I want to receive the latest job alert for it support technician in minneapolis, mn

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support technician jobs near minneapolis, mn

Software Support Engineer

Micro Control Company -
Arden Hills, MN

Quick Apply

Job Details

Full-time
$97,476 - $108,307 a year

Benefits

Profit sharing
Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance

Qualifications

Customer communication
Bug Tracking (Quality assurance practices)
Windows
Customer support ticket management
Defect tracking tools
Ticketing system technical support

Full Job Description

This salary information serves as a general guideline. Final offers are based on various factors, including qualifications, skills, experience, and other job-related criteria.

Benefits:

Paid Time Off, Health Insurance, Health Savings Account (HSA), Dental Insurance, Vision Insurance, 401(K) with Roth option, Life & Disability Insurance, Tuition Reimbursement & Discretionary Profit-Sharing Bonus.

Job Summary:

This position will be responsible for performing technical customer support responsibilities, including; troubleshooting issues related to MCC software and hardware associated with our high-power burn-in test systems, identifying software bugs and creating procedures for bug fixes, creating and implementing software test plans and generating test reports, integrating software on product hardware, developing a knowledge database, working cross-functionally with internal departments during the software design and test phases and supporting the Field Service Department.

Key Responsibilities:

Provide technical support to our customers, troubleshooting issues related to MCC software and hardware associated with our high-power burn-in test systems.

Identify complex problems and resolve in a timely manner in order for the customer to avoid downtime.

Identify software bugs, work with the customer to recreate issues and gather all of the information associated with the issue. Create documentation and testing procedures for bug fixes and software changes.

Develop action plans and resolutions for our customers and effectively communicate with external and internal customers.

Create and implement detailed software test plans/protocols and generate test reports to ensure software designs meet the customer specifications.

Debug complex software implementations.

Integrate software on product hardware.

Develop a knowledge database of technical issues and resolutions. Creates and maintains Service Requests in our Support Portal, track testing and final releases of software packages.

Work closely with other engineering disciplines, manufacturing and the customer throughout the software design and testing phases.

Provide software support to customers for new and released products.

Support the Field Service Department as needed in a Field Service Engineer capacity.

Other duties as assigned.

Required Qualifications:

Bachelor of Science in Computer Science, Software Engineering, Electrical Engineering or related technical field, or equivalent combination of education and experience, including military experience.

Five + years relevant experience.

PC experience including Windows 11 platform and OS, device driver updates, network and database connectivity.

Experience with issue tracking systems such as JIRA or Confluence.

Ability to multi-task with minimal supervision while working independently or in a team environment.

Strong written and verbal skills.

Strong initiative, good work ethic and strong problem-solving abilities.

Preferred Qualifications:

Knowledge of digital electronics and some hardware background.

Software testing experience.

Customer support experience with a highly technical product.

Experience with Python and SQL.

Experience with communication protocols (MODBUS, Ethernet).

Physical Demands:

The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position is primarily stationary with the need to sit or stand most of the workday.

Specific vision abilities required for this job include close vision, distance vision and ability to adjust focus.

May be required to periodically crouch, stoop, bend, or reach across all planes.

Employee must frequently lift and/or move up to 10 pounds and occasionally lift/or move material weighing up to 60 pounds, 0 - 33 % of time.

Ability to travel to customer sites, as necessary.

May be exposed to high noise levels for short amounts of time. Noise levels average around 70 decibels and intermittently reach 85 decibels when working near large machinery (hearing protection required).

#TC

Quick Apply

Refine Your Search

it support technician jobs in minneapolis, mn

Software Support Engineer

IT Desktop Service Specialist

Help Desk Technician I

Service Desk Analyst 1

Technology Support Specialist (2 Positions Available)

IT Support Technician-Level 2

IT Systems Analyst

Technology Help Specialist

IT Help Desk Support Technician

IT Asset Field Support Associate

Customer Support Associate I

Technology Support Specialist

IT Support Technician

Analyst I - Mission Control

IT Support Specialist

IT Support Technician

IT Desktop Support

Technical Support Specialist

IT Support Specialist, Tier I

IT Support Specialist

I want to receive the latest job alert for it support technician in minneapolis, mn

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected