Top 592 Technical support advisor Jobs in Minneapolis, Mn

Technical Support Product Advisor
Watts Regulator Company —Plymouth, MN
- $22.85 - $24.20 an hour
- Full-time
- Mid-level
- Residential
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
13h
SUN Bucks Support Advisor Lead / State Prog Admin Prin
State of Minnesota - Children Youth & Families Dept —Saint Paul, MN
- $32.97 - $48.60 an hour
- Online Application
- Hybrid work
- Mid-level
- Team management
- Case management
- Paid parental leave
- Paid holidays
12d
Standby Letter of Credit Advisor - Operations
U.S. Bank National Association —Saint Paul, MN
- $86,360 - $101,600 a year
- Full-time
- Hybrid work
- Office
- 8 years
- High school diploma or GED
- Paid holidays
- Disability insurance
Infrastructure IT Relationship Manager
Osaic —Oakdale, MN
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Dental insurance
6d
Senior Data Analyst - MN or PA Markets - Remote
UnitedHealthcare —Minnetonka, MN
- $91,700 - $163,700 a year
- Full-time
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- Pass drug screening
- 3 years
- Analysis skills
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Senior Trade Compliance Specialist
Entegris —Chaska, MN
- $80,000 - $102,000 a year
- Full-time
- Bachelor's degree
- Product management
- Mentoring
- Paid holidays
- Health insurance
6d
Field Service Engineer
Novaspect, Inc. —Chanhassen, MN
- $85,000 - $95,000 a year
- Extended hours
- Engineering
- System design
- Mid-level
- Health insurance
- Tuition reimbursement
Quick Apply
Senior Architect / Principal Architect
AEC Resources —Minneapolis, MN
- $130,000 - $170,000 a year
- Full-time
- 11+ years
- Mentoring
- Senior level
- Health insurance
- Dental insurance
Quick Apply
6d
Journeyman Electrician - Service Department
Electrical Production Services —Chaska, MN
- $45 - $59 an hour
- Overtime
- 18 years or older
- Microsoft Outlook
- Construction site
- Health savings account
- Disability insurance
Quick Apply
Construction Superintendent (Data Center + Mission Critical)
Gardner Builders —Minneapolis, MN
- $110,000 - $150,000 a year
- Background check
- Construction site
- 5 years
- Free parking
- Paid parental leave
Tax Manager (Private Wealth Management)
The Bahnsen Group LLC —Minnetonka, MN
- $120,000 - $160,000 a year
- Full-time
- Microsoft Excel
- CPA
- 5 years
- Health insurance
- Dental insurance
Quick Apply
13d
Attorney (mechanical/Physics Patent ) - ($120k - $200K) | Minneapolis, MN
ProForce Innovations —Minneapolis, MN
- $120,000 - $200,000 a year
- Full-time
- Hybrid work
- Background check
- Engineering
- Master's degree
- Free parking
- Health insurance
Quick Apply
7d
Insurance VIP Account Advisor
HomeServices Insurance, Inc. —New Brighton, MN
- $25.00 - $31.25 an hour
- Full-time
- Hybrid work
- Background check
- 5 years
- Writing skills
- Health savings account
- Health insurance
Quick Apply
Manager, Assurance
Forvis Mazars —Minneapolis, MN
- Full-time
- CPA
- 5 years
- Office
Quick Apply
13d
Senior Associate, Assurance
Forvis Mazars —Minneapolis, MN
- Full-time
- CPA
- Mid-level
- Master's degree
Quick Apply
Pediatric Speech Language Pathologist in Saint Paul, MN
Soliant —Saint Paul, MN
- Part-time
- School experience
- Mid-level
- Pediatrics
Quick Apply
Construction Accounting Manager
Lowen Companies, LLC —Hopkins, MN
- $80,000 - $100,000 a year
- Full-time
- 7 years
- CPA
- Office
- Travel reimbursement
- Health insurance
Quick Apply
Vice President of Human Resources
Quality Equipment Sales and Service, Inc. —Shakopee, MN
- $125,000 - $155,000 a year
- Full-time
- 7 years
- Office
- Residential
- Health savings account
- Paid holidays
Quick Apply
Associate Senior Counsel
Travelers —Saint Paul, MN
- $120,400 - $198,700 a year
- Writing skills
- Driver's License
- Children
- Wellness program
- Paid holidays
Business Development Manager
BAUER WELDING & METAL FABRICATORS INC —Mounds View, MN
- $100,000 - $120,000 a year
- Engineering
- Office
- Ability to lift 50 pounds
Quick Apply

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Technical Support Product Advisor

Watts Regulator Company -
Plymouth, MN

Quick Apply

Job Details

Full-time
$22.85 - $24.20 an hour
13 hours ago

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Employee discount
Retirement plan

Qualifications

Live chat
Texting/chatbox tools
SAP
Customer order taking
Sales order data entry
Employee relationship building
E-commerce
High school diploma or GED
Customer relationship management
Data entry
Associate's degree

Full Job Description

We’re Watts. Together, we’re reimagining the future of water.

We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support - it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What we do:

For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.

Scope of Position

As the Technical Support Product Advisor, you will provide customer service and product support to homeowners of our products. You will be the primary contact, assisting homeowners with inquiries, troubleshooting issues, and ensuring satisfaction with our services. Your expertise and attention to detail will help deliver a seamless customer experience. training for all new employees and all ongoing training from customer service, platform/application to technical support

This position reports to E-Commerce Channel Manager. This role is remote and is based in Fort Worth, TX

Primary Job Duties and Responsibilities

Assist with customer service activities including order entry, sales, and account reconciliation.
Diagnose and resolve customer inquiries, concerns, and issues via phone, e-mail, & social media.
Provide phone and email-based troubleshooting assistance to homeowners and plumbers on water filtration products.
Maintain working knowledge and expertise of products and services.
Assist customers by solving customer disputes promptly.
Ability to see challenges from the customer's point of view, coupled with a passion to help.
Assist customers/end users with questions on product installation, maintenance, usage, and support; prioritize and respond to support requests.
Identify opportunities cross-sell additional products and services to customers based on their needs.
Assume responsibility for other projects and duties as assigned by E-Commerce Channel Manager or Company management.
Responsibility directly tied to Watts Value (Integrity, Accountability, Continuous Improvement, Transparency)
Travel Requirements: 0%

Required Qualifications

High School Diploma or equivalent, associate degree.
2+ years of applicable experience.
Experience with Magento, Tidio Live Chat, Chat Bot, ticketing System or related e-commerce and CRM platforms.
Experience with order entry and expediting orders required.
Experience with SAP systems regarding stock levels, stock location, order management, price/availability checks or similar.
Creative and adaptable, with the ability to troubleshoot abstract concepts, find solutions and connect the dots in an agile work environment.
Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures, as applicable.
Must successfully establish employment eligibility and satisfactorily complete background checks and required pre-employment testing as a condition of employment.

General Applicable Company Competencies

Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency.
Punctuality and dependability.
Ability to be flexible and adapt to changing work priorities and stressful conditions.
Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.
Maintain productive and collaborative relationships with other Watts employees.
Adherence to Watts’ seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.

Working Conditions:

While performing the job duties, you will be working remotely in an office environment. You may be required to occasionally travel to and work in the office at the Fort Worth location for meetings, trainings, or as otherwise required by Company management.

Physical Requirements: Specific physical abilities required for this position include, but are not limited to:

Ability to remain seated at a desk or workstation for extended periods.
Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods.
Ability to physically move around the office, organize or transport files, packages, or other office-related materials.
Ability to read documents, use a computer, and perform data entry tasks.
Ability to communicate clearly with management and coworkers, particularly in meetings or phone calls.
Ability to operate standard office equipment such as computers, printers, phones, and copiers.
Ability to occasionally lift and carry light objects, such as office supplies, documents, or small equipment.

Pay Range:

The expected salary range for this position is $22.85 - $24.20 an hour. Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable law.

Nothing in this job description restricts Watts’ right to assign or reassign duties, responsibilities, and working hours/conditions to this position at any time. This position is “at will,” which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason.

#LIRemote

Watts in it for you:

Please note that the following benefits apply only to permanent roles and do not apply to internship roles.

Competitive compensation based on your skills, qualifications and experience
Comprehensive medical and dental coverage, retirement benefits
Family building benefits, including paid maternity/paternity leave
10 paid holidays and Paid Time Off
Continued professional development opportunities and educational reimbursement
Additional perks such as fitness reimbursements and employee discount programs
Learn more about our benefit offerings here: https://tapintowattsbenefits.com/

How we work:

At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.

And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.

Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.

Quick Apply

Refine Your Search

technical support advisor jobs in minneapolis, mn

Technical Support Product Advisor

SUN Bucks Support Advisor Lead / State Prog Admin Prin

Standby Letter of Credit Advisor - Operations

Infrastructure IT Relationship Manager

Senior Data Analyst - MN or PA Markets - Remote

Senior Trade Compliance Specialist

Field Service Engineer

Senior Architect / Principal Architect

Journeyman Electrician - Service Department

Construction Superintendent (Data Center + Mission Critical)

Tax Manager (Private Wealth Management)

Attorney (mechanical/Physics Patent ) - ($120k - $200K) | Minneapolis, MN

Insurance VIP Account Advisor

Manager, Assurance

Senior Associate, Assurance

Pediatric Speech Language Pathologist in Saint Paul, MN

Construction Accounting Manager

Vice President of Human Resources

Associate Senior Counsel

Business Development Manager

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