Top 24 Bilingual call center representative Jobs in Minneapolis Mn

Connection Advisor Associate (Call Center/Healthcare Scheduler), Remote
Hennepin Healthcare —Minneapolis, MN
- $21.35 - $24.82 an hour
- 8 hour shift
- Remote
- Spanish
- Microsoft Outlook
- Psychiatry
- Disability insurance
- Health insurance
Customer Service Representative-Call Center
Handi Medical Supply —Saint Paul, MN
- $22 - $24 an hour
- Full-time
- Bilingual
- Computer literacy
- High school diploma or GED
- Free parking
- Paid holidays
Quick Apply
Technical Support Specialist
Boston Scientific —Arden Hills, MN
- $51,000 - $96,900 a year
- Computer literacy
- Neurology
- Mentoring
Customer Service Representative
PRONTO HEATING & AIR CONDITIONING —Edina, MN
- From $21 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Customer Service/Collector
AscensionPoint Recovery Services —Coon Rapids, MN
- $18 - $21 an hour
- 8 hour shift
- Spanish
- Customer service
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Customer Service/Collector
AscensionPoint Recovery Services —Saint Louis Park, MN
- $18 - $21 an hour
- 8 hour shift
- Spanish
- Customer service
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Minneapolis) | 2026
WTW —Minneapolis, MN
- $18.75 - $19.25 an hour
- Overtime
- Remote
- Spanish
- HIPAA
- English
- Paid training
- Work from home
Quick Apply
Full-Time Student Loan Call Center Representative
ECMC Group —Minneapolis, MN
- $20 an hour
- Full-time
- Hybrid work
- Spanish
- English
- High school diploma or GED
- Commuter assistance
- Paid holidays
Bilingual Benefits Customer Service Representative-Spanish or French – Bilingual Seasonal Colleague (Minneapolis) | 2026
WTW —Minneapolis, MN
- $19.50 - $20.00 an hour
- Overtime
- Remote
- HIPAA
- High school diploma or GED
- Fair chance
- Paid training
- Work from home
Quick Apply
Customer Experience Representative
Walters Recycling & Refuse —Blaine, MN
- $20.00 - $23.50 an hour
- Full-time
- Hybrid work
- 18 years or older
- Spanish
- Sales
- Paid parental leave
- Health savings account
Quick Apply
Client Engagement Specialist
Convatec —Afton, MN
- Full-time
- Remote
- Spanish
- English
- Mid-level
Collections Agent
Radius Global Solutions —Edina, MN
- Full-time
- Bilingual
- Computer literacy
- High school diploma or GED
- Paid training
- Paid holidays
Advanced Patient Support Specialist
Minnesota Womens Care PA —Woodbury, MN
- $24 - $27 an hour
- Full-time
- Spanish
- CPR Certification
- Medical office experience
Quick Apply
Business Development Agent
Lincoln of Bloomington —Bloomington, MN
- $17 - $18 a week
- Part-time
- Bilingual
- Dealership
- Organizational skills
Quick Apply
Remote First Shift Bilingual Contact Center Representative – Full Time & Part Time
The Christian Broadcasting Network —United States
- $15.25 an hour
- Part-time
- Writing skills
- Windows
- Ability to sit for extended periods
- Health insurance
- 401(k)

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Connection Advisor Associate (Call Center/Healthcare Scheduler), Remote

Hennepin Healthcare -
Minneapolis, MN

Apply Now

Job Details

Full-time
$21.35 - $24.82 an hour

Benefits

License reimbursement
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance

Qualifications

High school diploma or GED
Clinical data entry
Quality data entry
Customer data entry

Full Job Description

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

JOB DETAILS
Department: Connection Center
FTE: 1.00 (80 hours per pay period)
Workdays: Monday - Friday
Shift(s): Days
Shift Length: 8 hours
Location: Remote*

Applicants will need to be within 100-mile radius of our downtown campus.

The Connection Center is a fast-paced, high-volume inbound call center where our schedulers play a critical role in delivering exceptional service. Team members are expected to multitask efficiently—speaking with patients, scheduling appointments, documenting conversations, and resolving escalations—all while maintaining professionalism and composure in a dynamic environment.

We are currently seeking a Connection Advisor Associate, Spanish to join our Connection Center team. This Full-Time role (80 hours per pay period) will primarily work remotely (days). The Connection Center is open Monday through Friday, 7:30 AM to 5:30 PM. Shifts will be based on the current business needs and staff seniority. The schedule will be decided following the 4-week training period. The training period will be scheduled on Monday through Friday, 8:00 AM to 5:00 PM, and will be held on campus for only 1 week.

Working remotely will start after the training period has been completed. Individuals will need a quiet working environment, high-speed internet, fire alarm, and desk space. Hennepin Healthcare will supply computers, monitors, keyboard, mouse, and phone. Employees will need to be within 100-mile radius of our downtown campus.

Purpose of this position: Under general supervision, the Connection Advisor Associate serves as the first point of contact for incoming calls to the Connection Center. This role is responsible for meeting caller needs by confirming and updating patient demographic and insurance information, scheduling or modifying appointments, and documenting interactions using call center and electronic health record systems. The associate also responds to inquiries, troubleshoots basic issues, and provides accurate information while maintaining professionalism and composure in a fast-paced, high-volume environment.

RESPONSIBILITIES:

Answers assigned calls; prioritizes, screens, and/or redirects calls as needed. Answers questions, handles routine matters, and takes messages
Schedules, cancels, and reschedules appointments for patients/callers following standard work and departmental policies and procedures
Obtains and accurately captures demographic and emergency contact information and patient’s health insurance information provided by the patient or caller
Accurately completes multiple types of patient registrations in a professional, customer-oriented, timely manner while following departmental policies and procedures
Assists with shadowing and mentoring newly onboarded Connection Advisor Associate team members
Recommends and supports change and process improvement initiatives while working to uphold standard process workflows and provide feedback as needed
Completes training and continuing education courses to ensure compliance with Federal, State, and HHS guidelines and follows current best practices
Completes all work assignments within the time allowed
Requests and processes payments for co-pays, pre-pays, and outstanding balances
Meets all key performance and call quality standards
Transfers calls to Hennepin Healthcare Nurse Line and/or escalates calls to Team Coordinator or Supervisor as needed
Performs other duties as assigned, but only after appropriate training

QUALIFICATIONS:
Minimum Qualifications:

High School Diploma
One year data look-up/data entry experience
Two years’ experience in customer service involving complex analytical problem-solving skills
One year’s experience in a call center with an emphasis in customer service/medical industry
One year of remote work experience
Bilingual Spanish

-OR-

An approved equivalent combination of education and experience

Preferred Qualifications:

One year of post-secondary education
Healthcare Call Center experience
Patient registration experience

Knowledge/ Skills/ Abilities:

Excellent organizational, analytical, critical thinking, and written and verbal communication skills
Ability to work cohesively, effectively, and respectfully with individuals from a variety of economic, social, and culturally diverse backgrounds
Ability to work in a team environment as well as independently
Ability to exceed quality standards, including accuracy in patient registrations, scheduling, data entry, and customer service expectations
Technical proficiency in basic computer skills and applications like Microsoft Office, Outlook, and softphones
Basic knowledge of medical terminology and health insurance
Ability to work in a fast-paced, highly structured, and continually changing environment
High level of attention to detail
Active listening skills
Ability to work independently and remotely
Ability to become technically competent and are familiar with HHS’s computerized systems and ability basic troubleshooting that support operations

You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.

Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.

Total Rewards Package:

We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.
We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; Tuition reimbursement; and license and Certification reimbursement (Available ONLY for benefit eligible positions).
For a complete list of our benefits, please visit our career site on why you should work for us.

Department: Connection Center

Primary Location: MN-Minneapolis-Downtown Campus

Standard Hours/FTE Status: FTE = 1.00 (80 hours per pay period)

Shift Detail: Day

Job Level: Staff

Employee Status: Regular

Eligible for Benefits: Yes

Union/Non Union: Union

Min: $21.35

Max: $24.82

Job Posting: Jul-21-2026

Apply Now

Refine Your Search

bilingual call center representative jobs in minneapolis mn

Connection Advisor Associate (Call Center/Healthcare Scheduler), Remote

Customer Service Representative-Call Center

Technical Support Specialist

Customer Service Representative

Customer Service/Collector

Customer Service/Collector

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Minneapolis) | 2026

Full-Time Student Loan Call Center Representative

Bilingual Benefits Customer Service Representative-Spanish or French – Bilingual Seasonal Colleague (Minneapolis) | 2026

Customer Experience Representative

Client Engagement Specialist

Collections Agent

Advanced Patient Support Specialist

Business Development Agent

Remote First Shift Bilingual Contact Center Representative – Full Time & Part Time

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