Top 3852 Client services manager Jobs in Minneapolis Mn

Client Delivery Program Manager
Fairview Health Services —Shoreview, MN
- $99,236.80 - $140,108.80 a year
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Bachelor of Science
Cross-Payment Client Onboarding Manager
U.S. Bank National Association —Minneapolis, MN
- $105,400 - $124,000 a year
- Full-time
- Office
- 8 years
- Analysis skills
- Paid holidays
- Disability insurance
5d
Senior Account Manager, Enterprise Client Services
Sezzle —Minneapolis, MN
- $110,000 - $140,000 a year
- Remote
- Computer science
- Computer Science
- 5 years
- Disability insurance
- Health insurance
Treasury Client Onboarding Project Manager
U.S. Bank National Association —Minneapolis, MN
- $81,515 - $95,900 a year
- Full-time
- 5 years
- Office
- Analysis skills
- Paid holidays
- Disability insurance
Client Advocate I
CVS Health —Saint Paul, MN
- $43,888 - $102,081 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
1d
Client Services Account Manager
Steris —Minneapolis, MN
- $93,000 - $100,000 a year
- Full-time
- 5 years
- High school diploma or GED
- Team management
- Paid training
- Mileage reimbursement
Client Manager
U.S. Bank National Association —Saint Paul, MN
- $111,605 - $144,430 a year
- Full-time
- Office
- 8 years
- Business development
- Paid holidays
- Disability insurance
Account Manager - Express Scripts - Hybrid
The Cigna Group —Bloomington, MN
- $75,200 - $125,300 a year
- Online Application
- Computer literacy
- 3 years
- Master's degree
- Paid holidays
- Health insurance
8d
Client Development Manager
Terracon —Plymouth, MN
- $122,540 - $156,200 a year
- Office
- Bachelor's degree
- Travel
- Paid holidays
- Health insurance
Client Success Manager
InterActive Circle —Minneapolis, MN
- 11+ years
- Mid-level
Program Services Manager - Captis
Vizient, Inc. —Edina, MN
- $77,400 - $135,400 a year
- Sales
- Travel
- Contracts
Client Success Manager
Meyers Printing —Brooklyn Park, MN
- $70,000 - $85,000 a year
- Full-time
- Writing skills
- Merchandising
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
8d
TPS Client Advocacy and Events Manager
U.S. Bank National Association —Minneapolis, MN
- $133,365 - $156,900 a year
- Full-time
- Mid-level
- Master's degree
- Analysis skills
- Paid holidays
- Disability insurance
Teen Parent Services, (2026-2027) - Office Manager
Minneapolis Public Schools —Minneapolis, MN
- $59,458 - $74,254 a year
- Extended hours
- Word processing
- Writing skills
- Research
- Health savings account
- Health insurance
12d
Senior Account Manager, VIP Services
Minnesota Timberwolves & Lynx —Minneapolis, MN
- $80,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Specialist, Risk and Compliance Services (Center of Excellence)
Deloitte —Minneapolis, MN
- $63,000 - $116,000 a year
- Full-time
- Microsoft Outlook
- Research
- Mid-level
Manager, Customer Support (Remote)
Neumo Holdings LLC —Bloomington, MN
- Full-time
- Remote
- Computer science
- Computer Science
- 5 years
Quick Apply
6d
Operations Manager, Claims
ECMC Group —Minneapolis, MN
- $80,000 - $95,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Commuter assistance
- Paid holidays
Trade Services Client Support Manager
U.S. Bank National Association —Saint Paul, MN
- $86,360 - $101,600 a year
- Full-time
- Mid-level
- Office
- 3 years
- Paid holidays
- Disability insurance
Manager, Interoperability Support
HHAeXchange —Minneapolis-Saint Paul, MN
- $100,000 - $115,000 a year
- Full-time
- Hybrid work
- Office
- Supervising experience
- Travel
- Paid holidays
- Health insurance
Quick Apply
4d

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Client Delivery Program Manager

Fairview Health Services -
Shoreview, MN

Apply Now

Job Details

$99,236.80 - $140,108.80 a year

Qualifications

Microsoft Excel
Microsoft Outlook
Microsoft Teams
SharePoint
Managing projects

Full Job Description

Responsibilities/Job Description:

The Program Manager, Client Delivery serves as the primary client-facing relationship manager across assigned accounts and provides delivery leadership across multiple concurrent statements of work. This role supports global client delivery across products and services, ensuring delivery commitments are executed in alignment with scope, timelines, service expectations, and client objectives. The Program Manager partners closely with internal subject matter experts, operational teams, Sales and Account Management, and executive leaders to coordinate work, maintain governance cadence, monitor account health, and proactively manage risks, issues, and escalations. This role is accountable for driving delivery visibility, stakeholder communication, and overall client experience in a fast-paced, evolving environment.

Responsibilities:

Daily Standard Work

Serve as the consistent client-facing relationship manager across assigned accounts, maintaining continuity regardless of which statement of work is active.
Manage a portfolio of multiple client accounts and multiple concurrent SOWs and workstreams within those accounts.
Own day-to-day delivery oversight to ensure contractual, operational, and service commitments are executed in alignment with agreed scope, timelines, and service expectations.
Maintain visibility into account health through active monitoring of delivery progress, stakeholder alignment, client sentiment, and emerging risks.
Partner closely with Sales and Account Management, executive SMEs, and operational leaders to support account continuity, delivery coordination, and effective issue resolution.
Operate effectively in a fast-paced, evolving startup environment by managing ambiguity, shifting priorities, and competing deadlines across a portfolio of accounts.

Consulting Solutions

Follow the Client Delivery model for consulting engagements and guide SMEs and project team members in adhering to expected delivery practices, governance, and communication standards.
Build, maintain, and manage consulting project tools that support successful execution, including workplans, milestone tracking, status reporting, risk and issue visibility, decision tracking, and deliverable readiness.
Coordinate consulting engagement activities across internal SMEs, executive sponsors, and client stakeholders to ensure work progresses in alignment with scope, timelines, and expected outcomes.
Facilitate consulting client meetings to support effective decision-making, alignment, and execution.
Track consulting deliverables through development, review, revision, and final client acceptance, ensuring clear ownership, timelines, and follow-up throughout the lifecycle of the engagement.
Support development of executive presentations, client-facing readouts, and other formal engagement materials in partnership with lead SMEs and executive leaders.
Communicate proactively regarding consulting engagement progress, dependencies, risks, and timeline impacts, and escalate concerns when deliverables or milestones are at risk.
Coordinate post-engagement closeout activities, including final tracking of deliverables, documentation of outcomes, capture of lessons learned, and transition support as applicable.

Managed Services

Oversee account health and managed service performance across assigned accounts in partnership with operational leaders, SMEs, and executive stakeholders.
Monitor SLA performance and other agreed client service commitments to ensure delivery remains aligned with contractual expectations and service standards.
Serve as a key client-facing contact for managed services communication, providing clear updates on service performance, trends, risks, and resolution progress.
Partner with operational teams and functional leaders to investigate service issues, identify root causes, and coordinate timely resolution of client concerns.
Track and escalate service risks, performance gaps, and emerging issues that may impact client satisfaction, contractual commitments, or overall account health.
Coordinate and drive follow-through on action plans when service performance is off track, ensuring accountability, visibility, and timely communication to stakeholders.
Support or co-lead quarterly business reviews in partnership with SMEs and leadership, including preparation of performance summaries, key updates, and client-facing materials.

Required Qualifications

B.S./B.A. Bachelor's Degree
3 years Progressive experience in healthcare consulting, pharmacy sector, or client services
1 year experience in Pharmacy, healthcare consulting, or the healthcare technology space with a focus on project or account management
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Teams, SharePoint, and Outlook, along with exposure to project management tools
Exceptional written, verbal, facilitation, and executive communication skills
PMP Certification Project Management Professional within 180 Days

Preferred Qualifications

B.S./B.A. Bachelor's Degree in Business, Healthcare Administration, Project Management or related field
M.A./M.S. Advanced degree - Equivalent combination of education and experience may be considered
Experience in infusion services, specialty pharmacy, or healthcare operations
Familiarity with Epic, claims/utilization data, or healthcare analytics
Lean Six Sigma certification

Core business hours are Monday-Friday 8:30AM-4:30PM CST

Qualifications:

$99,236.80- $140,108.80 Annual

Apply Now

Refine Your Search

client services manager jobs in minneapolis mn

Client Delivery Program Manager

Cross-Payment Client Onboarding Manager

Senior Account Manager, Enterprise Client Services

Treasury Client Onboarding Project Manager

Client Advocate I

Client Services Account Manager

Client Manager

Account Manager - Express Scripts - Hybrid

Client Development Manager

Client Success Manager

Program Services Manager - Captis

Client Success Manager

TPS Client Advocacy and Events Manager

Teen Parent Services, (2026-2027) - Office Manager

Senior Account Manager, VIP Services

Specialist, Risk and Compliance Services (Center of Excellence)

Manager, Customer Support (Remote)

Operations Manager, Claims

Trade Services Client Support Manager

Manager, Interoperability Support

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