Play a key role in delivering high-quality software by testing and validating innovative applications and integrated hardware systems that power Starkey’s cutting-edge hearing technologies. This position offers strong collaboration with engineering teams, hands-on problem solving, and the opportunity to influence product quality through both manual and automated testing in a fast-paced, impact-driven environment.
Starkey is a world leader in the manufacturing and distribution of advanced hearing technologies. We are in the business of connecting people and changing lives. Our teams come to work each day focused on ensuring people everywhere have the products and services they need to hear better and live better.
Founded in 1967 by Bill Austin, Starkey is known for our cutting-edge hearing health innovations, industry-leading research and development, and not being afraid to push the edge of what’s possible.
We are headquartered in Eden Prairie, Minnesota, have over 5,000 employees in 29 facilities across the globe, and do business in more than 100 markets worldwide.
Watch this video to see more of what sets Starkey apart: https://youtu.be/9cUYwTlCepg?si=wkovx8_R_iINfrc6 (https://youtu.be/9cUYwTlCepg?si=wkovx8_R_iINfrc6)
JOB SUMMARY DESCRIPTION / PRIMARY PURPOSE OF JOB
This position is responsible for the Software Testing of Starkey Lab’s various software products to ensure that high quality products are shipped to our end customers.
JOB RESPONSIBILITIES/RESULTS
- Conduct Software Testing on software applications
- Perform system level testing on Starkey’s Software and Hardware systems working either in a team or independently.
- Follow standard Configuration Management practices and utilize a defect tracking tool. Tracking quality assurance metrics such as defect densities and open defect counts
- Resolve and provide solutions to internal and external customer related issues.
- Participate in the development and implementation of structured testing concepts, methodologies and automated testing tools where applicable.
- Provide and promote internal communication between Software Engineering and other functional groups within the organization.
- Interact closely with the Software Engineering development team and assist software developers with problem resolutions.
- Resolve and provide solutions to internal and external customer related issues.
- Attend project core team meetings
- Release high quality software on time and within budget.
- Provide quality software improvements where Software Test can benefit from.
- Properly handling conflicts and issues in a timely fashion and escalating when necessary.
JOB REQUIREMENTS
Education
- 4-year degree or equivalent required.
Experience
- Minimum of 1 - 2 years of software test / quality assurance experience
Knowledge / Technical Requirements
- Understanding of Software development lifecycle principles required.
- High degree of computer literacy required.
Competencies, Skills & Abilities
- Demonstrated excellent relationship management ability.
- Experience in Window based operating systems and PC’s.
- Ability to work on fast-paced, team-oriented environment, handling multiple priorities.
- Excellent organizational, communication and test skills required.
- Demonstrate reliability along with the ability to drive for results.
- Able to collaborate and function effectively in a team environment.
- Excellent interpersonal skills required.
Salary and Other Compensation:
The target pay rate for this position is between $26.65 - $35.34 per hour. Factors which may affect starting pay within this range may include: geography/market, skills, education, experience and other qualifications of the successful candidate.
This position is eligible for a bonus based upon performance results. There is no guarantee of payout.
The following benefits for this position, subject to applicable eligibility requirements, include medical, dental and vision insurance, 401(k) retirement plan with company match, company-paid life and short-term disability insurance, long-term disability insurance, employee assistance plan, hearing aid benefits, Paid Time Off, paid holidays, paid floating holidays, paid volunteer service day, paid paternity and maternity leave and tuition reimbursement.
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
