Top 123 Patient representative Jobs in Minneapolis Saint Paul Mn

Patient Services Representative
Twin Cities Pain Clinic —Woodbury, MN
- $20 - $22 an hour
- Full-time
- Background check
- Customer service
- HIPAA
- Paid training
- Health savings account
Patient Financial Services Customer Service Representative
Fairview Health Services —Saint Paul, MN
- $22.96 - $32.42 an hour
- Full-time
- Remote
- Medical office experience
- Mid-level
- Associate's degree
- Work from home
8d
Patient Representative
Fairview Health Services —Minneapolis, MN
- $21.58 - $30.48 an hour
- 8 hour shift
- Data entry
- Pediatrics
- Organizational skills
Patient Representative
Hennepin Healthcare —Minneapolis, MN
- $33.17 - $49.75 an hour
- 8 hour shift
- Spanish
- Psychiatry
- Marketing
- Disability insurance
- Health insurance
Part Time Patient Access Representative Associate
Optum —Minneapolis, MN
- $16 - $29 an hour
- 8 hour shift
- 18 years or older
- Pass drug screening
- Mentoring
1d
Patient Access Representative Associate
Optum —Minneapolis, MN
- $16 - $29 an hour
- Full-time
- 18 years or older
- Pass drug screening
- Mentoring
Clinic Operations Representative - PRN (as needed) - Primary Care Columbia Heights
Children's National Hospital —Columbia Heights, MN
- $20.75 - $40.99 an hour
- PRN
- In person
- Microsoft Excel
- Primary Care
- HIPAA
- Commuter assistance
- AD&D insurance
Patient Service Representative
Minnesota Oncology —Maplewood, MN
- $20 - $27 an hour
- Computer literacy
- Office
- High school diploma or GED
- Free parking
- Wellness program
6d
Patient Access Representative Intermediate
Optum —Saint Paul, MN
- $18 - $32 an hour
- 8 hour shift
- 18 years or older
- Hospital
- Pass drug screening
14d
Patient Service Representative (PSR)
Retina Minnesota MSO LLC —Edina, MN
- $21.50 - $24.00 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Outpatient
- Health savings account
- Paid holidays
Patient Benefits Representative
Minnesota Oncology —Saint Paul, MN
- $21 - $29 an hour
- Microsoft Excel
- HIPAA
- 3 years
- Free parking
- Wellness program
5d
Patient Services Representative - Twin Cities Orthopedics
Twin Cities Orthopedics —Eden Prairie, MN
- $18.77 - $27.82 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Dental insurance
Quick Apply
10d
Patient Access Representative
Allina Health System —Shakopee, MN
- $22.85 - $32.79 an hour
- 8 hour shift
- Microsoft Word
- 18 years or older
- Microsoft Excel
- Disability insurance
- Health insurance
2d
Patient Coordinator
MNGI Digestive Health —Minneapolis, MN
- $22.68 - $26.08 an hour
- Full-time
- Hybrid work
- Computer literacy
- Writing skills
- Medical office experience
- Profit sharing
- Paid holidays
Quick Apply
1d
Patient Account Representative
Regions Hospital —Saint Paul, MN
- $22.45 - $33.68 an hour
- Full-time
- Hybrid work
- Medical office experience
- Research
- Mid-level
- Disability insurance
- Health insurance
2d
Service Center Representative
Methodist Hospital —Minneapolis, MN
- $19.54 - $29.32 an hour
- Full-time
- Remote
- Clinic
- Continuous improvement
- Typing
- Health insurance
- Dental insurance
6d
Representative Contact Center
RIDGEVIEW MEDICAL CENTER —Chaska, MN
- $20.68 - $28.93 an hour
- Part-time
- Remote
- Computer literacy
- Basic math
- English
Quick Apply
Patient Service Coordinator
Children's Minnesota —Minnetonka, MN
- $20.00 - $28.03 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Pass drug screening
- Health insurance
- Dental insurance
8d
Patient Access Representative Senior
Allina Health System —Coon Rapids, MN
- $24.32 - $32.97 an hour
- 8 hour shift
- Microsoft Word
- 18 years or older
- Microsoft Excel
- Disability insurance
- Health insurance
Admission Representative Clerk - Allina Health Surgery Center
SCA Health —Vadnais Heights, MN
- $22.00 - $32.60 an hour
- Full-time
- Computer literacy
- HIPAA
- High school diploma or GED
- Disability insurance
- Health insurance
8d

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Patient Services Representative

Twin Cities Pain Clinic -
Woodbury, MN

Apply Now

Job Details

Full-time
$20 - $22 an hour

Benefits

Paid training
Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Active listening
Phone communication
Customer service
HIPAA
Medical scheduling
High school diploma or GED
Attention to detail
Ability to follow instructions
Medical terminology

Full Job Description

Position Title: Patient Services Representative

Supervisor: Patient Services Manager

FLSA Status: Non-Exempt

Mission:

To provide our patients and community the most innovative and breakthrough treatment options to improve overall health and wellness.

Values:

Innovation

Integrity

Patient Experience

Teamwork

Job Summary:

The Patient Services Representative provides customer service and administrative support to patients. They serve as the initial point of contact for patients, answering inquiries and ensuring a positive patient experience. Core duties include scheduling appointments, verifying insurance, processing payments, and assisting with paperwork. Key responsibilities of a Patient Services Representative include, but are not limited to:

Patient Registration and Information:

Greets patients, verifies their identity, and ensures accurate demographic information is recorded.

Assists patients with completion of necessary paperwork (e.g., consent forms and medical history forms) and documentation.

Updates and maintains patient records in the electronic health record (EHR) system.

Complies with organizational and HIPAA policies and regulations to ensure patient care is kept confidential.

Appointment Scheduling and Management:

Schedules and manages patient appointments, including follow-up appointments and reminder calls, and enters information into a computerized schedule.

Handles appointment cancellations and rescheduling requests and resolves scheduling conflicts to maintain clinic patient flow.
Takes inbound and outbound calls to aid Clinic Schedulers during peak volume times.

Insurance and Billing:

Verifies insurance benefits and assists with patient insurance correspondence.

Collects and processes co-payments, deductibles, and other payments at the point of check-in.

Refers patients to the Billing department for assistance with billing inquiries and payment plan options.

Customer Service and Communication:

Answers patient phone calls, emails, and other inquiries.

Addresses patient questions and complaints or concerns in a professional and timely manner.

Provides clear and concise information about the company's services, procedures, and policies.

Administrative Tasks:

Maintains patient charts and files in an organized and accurate manner.
Gathers, enters, and/or updates data to maintain clinic records and databases in an efficient, organized, and confidential manner; establishes and maintains files and records for the clinic.

Files paperwork and processes mail/faxes/scans.
Provides clerical and administrative support to medical staff.
Maintains a clean, organized, and functional reception area.

Performs miscellaneous job-related duties and tasks as assigned.

Supervisory Responsibility:

This position has no supervisory responsibilities.

Qualifications:

High School Diploma or GED required. Post-secondary education or prior healthcare experience strongly preferred.
Minimum of one year of proven strong customer service and phone skills with an exceptional ability to listen and communicate to others.
Experience in a medical/healthcare setting or insurance environment preferred.

Skills & Abilities:

Strong communication and interpersonal skills.
Ability to follow oral and written instructions.
Problem-solving skills.
Ability to manage multiple tasks and prioritize duties.
Attention to detail.
Ability to operate standard office equipment.
Strong computer skills, including Microsoft Office and EHR software proficiency.
Familiarity with basic medical terminology.
Ability to work well whether independently or as part of a team.
Knowledge of principles and practices of basic office management and organization.

Work Environment:

While performing the duties of this job, the employee regularly works in a clinic setting. This position is 100% in-office due to the nature of the responsibilities.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to grasp or handle objects, tools, or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. Employee must be able to sit for approximately 80% of time and stand for up to approximately 20% of time. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Compensation & Work Schedule:

Full-time: 40 hours/week.
Non-Exempt.
Day Shift: Monday - Friday; 8:30AM - 5:00PM
No evenings or weekends.
A competitive benefits package including medical, dental, vision, life, and disability insurance, 401(k), PTO time, paid holidays, and HSA plan is offered.

No Phone Calls, Please!

All applicants must be legally authorized to work in the United States at the time of hire. Twin Cities Pain Clinic does not provide employment visa sponsorship for this position.

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
AD&D insurance
Dental insurance
Disability insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Paid training
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

patient representative jobs in minneapolis saint paul mn

Patient Services Representative

Patient Financial Services Customer Service Representative

Patient Representative

Patient Representative

Part Time Patient Access Representative Associate

Patient Access Representative Associate

Clinic Operations Representative - PRN (as needed) - Primary Care Columbia Heights

Patient Service Representative

Patient Access Representative Intermediate

Patient Service Representative (PSR)

Patient Benefits Representative

Patient Services Representative - Twin Cities Orthopedics

Patient Access Representative

Patient Coordinator

Patient Account Representative

Service Center Representative

Representative Contact Center

Patient Service Coordinator

Patient Access Representative Senior

Admission Representative Clerk - Allina Health Surgery Center

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