POSITION OVERVIEW
Assist the college in achieving its enrollment goals within a results-oriented environment through ethical representation of Dunwoody’s academic programs. Implement a proactive approach for initiating and maintaining contact with potential students and follow established department procedures to achieve optimum conversion from initial student inquiry to eventual enrollment.
POSITION RESPONSIBILITIES/FUNCTIONS
· Represent Dunwoody both on- and off-campus to prospective students, parents, secondary school counselors and other individuals or organizations involved in the college selection process. Help to plan and implement recruitment activities for assigned high schools and territories.
· Counsel prospective applicants on the admissions process and opportunities at Dunwoody. One-on-one admissions counseling with diverse populations is an important responsibility of this position. Admissions counseling occurs primarily by in-person appointments, phone calls and emails. Review and score application essays and other materials submitted by applicants for the purposes of making admission decisions.
· Coordinate and contribute to the success of various student visit programs designed to recruit targeted prospective applicants to the University. These programs require significant collaboration with other departments and offices across campus.
· Assist in the development and delivery of on-campus events and programs for counseling groups and individuals..
· Develop and maintain professional relationships with high schools and community agencies in order to build a strong pool of prospects and applicants through active recruiting.
· Attend college/career fairs and events as representative of Dunwoody.
· Attend school-wide marketing events as way of promoting Dunwoody to prospective students.
· Provide favorable representation of Dunwoody programs and services to potential student applicants through knowledge of offered programs and college culture.
· Initiate and maintain contact and correspondence with student applicants as needed throughout the enrollment process.
· Work closely with students and other Dunwoody departments to ensure any issues related to enrollment, financial aid, and placement are properly resolved.
· Maintain accurate and detailed records on recruiting activities as outlined by established department procedures.
· Help plan, organize and execute successful evening, on-campus recruiting events for prospective students.
· Attend trade and industry shows with faculty as needed.
· Foster a positive and customer-service oriented environment within and between departments of the college.
Essential Job Functions:
· Ability to work 40 hours per week.
· Excellent computer skills including knowledge of Microsoft Office: Outlook, Word, Excel, PowerPoint, and/or Access.
· Ability to learn new computer programs and database management systems and demonstrate proficiency given adequate training.
· Ability to analyze and interpret data.
· Ability to think critically and strategically to develop new strategies and goals.
· Ability to talk on the phone.
· Excellent written and verbal communication skills including ability to communicate effectively with students, faculty, staff, potential employers and/or other external constituents.
· Ability to communicate difficult messages in a professional manner.
· Ability to work effectively under pressure and to meet frequently occurring deadlines.
· Must be goal and team oriented to build positive working relationships, and conduct business with attention to ethical considerations, and/or school/accreditation guidelines.
· Ability to speak publicly and present information and training material in a cohesive, organized manner.
· Ability to maintain confidentiality as required by FERPA regulations.
· Ability to work with and communicate effectively with people from all backgrounds and at all levels.
· Ability to work independently to source new employment prospects for graduates.
· Ability to organize events within deadlines and budgets.
· Must have strong organizational skills, exceptional networking skills, and consistently displays the highest levels of integrity.
· Ability to work a flexible schedule including select evenings and weekends to meet college business needs.
· Must be professional in all aspects of the position including appearance, demeanor, and attitude.
· Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and/or governmental regulations. Ability to write reports, business correspondence, and procedure manuals.
· Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, and/or schedule form.
· Ability to calculate figures and amounts that speak to productivity and effective decision-making. Ability to read and interpret charts, graphs and other visually-presented data. Ability to work within stated budget requirements; be fiscally responsible.
· To perform the job successfully, must have adequate knowledge of and willingness to use specialized software such as PowerCAMPUS, Great Plains, Adobe Products, SolidWorks, PowerFAIDS, Canvas, ticketing systems and/or other databases/electronic aids, in order to be as self-sufficient as possible in day-to-day operations. Use and maintain shared network folders to greatly limit reliance on personally stored items and documents.
· While performing the duties of this job, an individual is regularly required to use hands to feel or handle/manipulate objects. Frequently required to sit, lift or move up to 10 pounds and occasionally lift and/or move 25-50 pounds. Must possess good vision and depth perception. Individual is occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl. Must be able to climb stairs, set up/tear down displays, etc. Work is frequently performed inside, with occasional outdoor duties.
CORE COMPETENCIES
· Strategic Skills: Has the functional and technical knowledge and skills to do the job at a high level. Makes good decisions. Provides sound advice and problem solution. Provides honest and in-depth analysis on problems and issues.
· Operating Skills: Makes decisions in a timely manner. Accepts responsibility for tasks and meets objectives and measures. Documents process, progress, and results. Is committed to continuous improvement. Works toward the most efficient and effective work processes.
· Courage: Has difficult conversations as necessary. Faces up to people problems on any person or situations quickly and directly.
· Energy and Drive: Is action oriented and full of energy for challenging tasks/issues. Is constantly and consistently one of the top performers. Steadfastly pushes self and others for results.
· Organizational Positioning Skills: Can maneuver through complex situations effectively and quietly. Is sensitive to how people and organizations function. Anticipates where the land mines are and plans his/her approach accordingly.
· Personal/Interpersonal Skills: Relates well to all kinds of people. Builds constructive and effective relationships. Is dedicated to meeting the expectations and requirements of internal and external customers. Supports equal and fair treatment and opportunity for all. Adheres to Dunwoody’s core values. Is widely trusted - Keeps confidences and admits mistakes. Practices attentive and active listening. Is personally committed to and actively works to continuously improve him/herself.
QUALIFICATIONS
· Bachelor’s degree or higher strongly preferred.
· 1-3 years of demonstrated knowledge and experience in admissions or similar student service position preferably in a private, non-profit academic environment
· Knowledge of accepted principles, practices, and ethics of recruiting prospective students.
· Strong negotiation skills.
· Willingness to travel up to one week at a time, including occasional weekends.
· Ability to work up to two evenings per week and occasional Saturdays.
· Valid driver’s license.
· Ability to work 40 hours per week.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.
Pay: $23.00 - $26.50 per hour
Benefits:
- 403(b)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
