Top 3237 Clinical support staff Jobs in Minnesota

Complaint Appeals, Senior Coordinator - Fully Remote
CVS Health —Minnesota
- $18.50 - $38.82 an hour
- Weekends as needed
- Remote
- Research
- High school diploma or GED
- Mentoring
- Health insurance
- Dental insurance
2d
Employee Experience (EX) Advisor - Healthcare
Press Ganey —Saint Paul, MN
- $81,000 - $115,000 a year
- Full-time
- Remote
- Microsoft Excel
- Bachelor's degree
- Travel
Quick Apply
Clinical Administrative Coordinator
Optum —Eden Prairie, MN
- $18 - $32 an hour
- Overtime
- Remote
- 18 years or older
- Microsoft Outlook
- Pass drug screening
- On-the-job training
1d
Research Assistant
University of Minnesota —Minneapolis, MN
- Part-time
- Remote
- Background check
- US work authorization
- Communication skills
7d
Product Complaint Analyst I
Boston Scientific —Arden Hills, MN
- $51,000 - $96,900 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
7d
Clinical Support Associate
Children's Minnesota —Saint Paul, MN
- $21.46 - $28.17 an hour
- Part-time
- Customer service
- Computer literacy
- BLS Certification
- Health insurance
- Dental insurance
Clinical Research Associate (CRA) II
CVRx, Inc. —Brooklyn Park, MN
- $85,000 - $105,000 a year
- Full-time
- Ability to walk for extended periods
- Mid-level
- Bachelor's degree
- Health savings account
- Employee stock purchase plan
Quick Apply
Clinical Research Coordinator-Neonatal
Children's Minnesota —Saint Paul, MN
- $62,400 - $85,700 a year
- Full-time
- Nursing
- RN License
- Pass drug screening
- Health insurance
- Dental insurance
Research Data Coordinator - Woodbury
Minnesota Oncology —Woodbury, MN
- $24 - $29 an hour
- Computer literacy
- Medical office experience
- HIPAA
- Free parking
- Wellness program
Admission Representative Clerk - Allina Health Surgery Center
SCA Health —Vadnais Heights, MN
- $22.00 - $32.60 an hour
- Full-time
- Computer literacy
- HIPAA
- High school diploma or GED
- Disability insurance
- Health insurance
7d
Clinical Research Coordinator
MNGI Digestive Health —Minneapolis, MN
- $60,153.60 - $69,180.80 a year
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Clinic
- Profit sharing
- Paid holidays
Quick Apply
Clinical Support Associate - PICU
Children's Minnesota —Saint Paul, MN
- $21.46 an hour
- Part-time
- Customer service
- Computer literacy
- BLS Certification
- Health insurance
- Dental insurance
Clinical Research Coordinator
CENTER FOR VETERANS RESEARCH AND EDUCATION —Minneapolis, MN
- $48,000 - $75,000 a year
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
14d
Patient Service Representative (PSR)
Retina Minnesota MSO LLC —Maplewood, MN
- $21.50 - $24.00 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Outpatient
- Health savings account
- Paid holidays
Clinical Research Coordinator I
Thermo Fisher Scientific —Richfield, MN
- $25 - $28 an hour
- Full-time
- BLS Certification
- Office
- Bachelor's degree
- Commuter assistance
- Paid parental leave
5d
Clinical Research Coordinator
University of Minnesota —Minneapolis, MN
- Weekends as needed
- Background check
- Computer literacy
- Mid-level
IT Service Desk Support Specialist
RAYUS Radiology —Saint Louis Park, MN
- $20.70 - $28.44 an hour
- Part-time
- Remote
- Computer Science
- HIPAA
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
7d
Medical Coder - Risk Adjustment Specialist
Volunteers of America, Inc. —Eden Prairie, MN
- $58,000 - $66,000 a year
- Monday to Friday
- Remote
- Anatomy knowledge
- 5 years
- Writing skills
Quick Apply
Front Desk Receptionist/Office Assistant
Ballard Clinic —Edina, MN
- $23 - $25 an hour
- Part-time
- Background check
- Private practice
- Customer service
- Health insurance
- Dental insurance
Quick Apply
2d
Field Clinical Specialist - Minnesota - Peripheral Vascular
Inari Medical —Minneapolis, MN
- $77,700 - $168,400 a year
- Overnight shift
- Nursing
- Anatomy knowledge
- Sales
- Health savings account
- AD&D insurance

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Complaint Appeals, Senior Coordinator - Fully Remote

CVS Health -
Minnesota

Apply Now

Job Details

Full-time
$18.50 - $38.82 an hour
2 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Research
Legal compliance

Full Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

This position is available nationwide, as it is a fully remote position.

Position Summary

Provide support to the Supervisors by coaching, mentoring and training new staff. Oversight over inventory.

Responsible for Oversight of that that investigates and resolution of appeals scenarios for all products, which may contain multiple issues and, may require coordination of responses from multiple business units. Ensure timely, customer focused response to appeals.
Identify trends and emerging issues and report and recommend solutions. Independently coaches others on appeals ensuring compliance with Federal and/or State regulations.
Manage control and trend inventory, independently investigate, adapts to changes or revise policy to resolve the most escalated cases coming from internal and external constituents for all products.
Responsible for serving as the point of contact for the appeal if there is an inquiry from leadership, compliance and State regulators. Understand and adapt to departmental process and policies.
Medicare knowledge is a plus. Fast Turn Around of inventory, collaboration with clinical team and management. Attention to detail is needed and must be able to maintain compliance turn-around times, with accurate case resolution or research.
Remain a part of the solution by escalating issues that may impact compliance timeliness. -Additional duties as assigned which will include a carrying a modified case load including but not limited to
Serves as a content model expert and mentor to team regarding Aetna's policies and procedures, regulatory and accreditation requirements.
Ensures work of team meets federal and state requirements and quality measures, with respect to letter content and turn-around time for appeals, complaints and grievances handling.
Independently researches and translates policy and procedures into intelligent and logically written responses for Executive or Senior leaders on escalated cases.
Successfully works across functions, segments, and teams to create, populate, and trend reports to find resolution to escalated cases.
Identify potential risks and cost implications to avoid incorrect or inaccurate responses and/or decisions which may result in additional rework, confusion to the constituents, or legal ramifications.
Additional duties as assigned which will include a carrying a modified case load including but not limited to:
Research incoming electronic appeals, complaints and grievance to identify if appropriate for unit based upon published business responsibilities. Identify correct resource and reroute inappropriate work items that do not meet appeals, complaints and grievance criteria.
Research Standard Plan Design or Certification of Coverage (Evidence of Coverage) relevant to the member to determine accuracy/appropriateness of benefit/administrative denial.
Research claim processing logic to verify accuracy of claim payment, member eligibility data, billing/payment status, prior to initiation of appeal process.
Research incoming electronic appeals, complaints and grievance to identify if appropriate for unit based upon published business responsibilities. Identify correct resource and reroute inappropriate work items that do not meet appeals, complaints and grievance criteria.
Research Standard Plan Design or Certification of Coverage relevant to the member to determine accuracy/appropriateness of benefit/administrative denial.
Identify and research all components within member or provider/practitioner appeals.

Required Qualifications

2-4 years of experience in a Customer Service role.
2-4 years of Medicare and/or Medicaid knowledge.
At least 2-4 years of experience that includes but is not limited to clinical and claim platforms, benefits and services. In addition; Compliance and regulatory knowledge; provider relations and customer service.
Experience in reading or researching benefit language.
Ability to work in fast paced environment.
Excellent verbal and written communication skills.
Excellent organizational skills to handle high inventory which aids in meeting or exceeding metrics.
Solution driven and can handle complex issues with accuracy.
Availability to work alternating weekends for oversight of analysts on alternate schedule.

Preferred Qualifications

Audit experience
Critical thinking experience.
Ability to work complex issues
Team Player
Exhibit How We Work Behaviors
Solution Driven

Education

High School Diploma or GED required or 2-4 years of equivalent work experience

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$18.50 - $38.82

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 07/31/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Apply Now

Refine Your Search

clinical support staff jobs in minnesota

Complaint Appeals, Senior Coordinator - Fully Remote

Employee Experience (EX) Advisor - Healthcare

Clinical Administrative Coordinator

Research Assistant

Product Complaint Analyst I

Clinical Support Associate

Clinical Research Associate (CRA) II

Clinical Research Coordinator-Neonatal

Research Data Coordinator - Woodbury

Admission Representative Clerk - Allina Health Surgery Center

Clinical Research Coordinator

Clinical Support Associate - PICU

Clinical Research Coordinator

Patient Service Representative (PSR)

Clinical Research Coordinator I

Clinical Research Coordinator

IT Service Desk Support Specialist

Medical Coder - Risk Adjustment Specialist

Front Desk Receptionist/Office Assistant

Field Clinical Specialist - Minnesota - Peripheral Vascular

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