Top 130 Customer advocacy manager Jobs in Minnesota

Regional Director, Rare Disease, Neurology (Great Plains)
Ultragenyx Pharmaceutical —Minneapolis, MN
- $225,900 - $279,100 a year
- Full-time
- Remote
- 7 years
- Management
- Bachelor's degree
- Gym membership
LG Home Appliance Area Sales Specialist
Channel Partners —Roseville, MN
- $22 - $24 an hour
- Merchandising
- Mid-level
- Continuous improvement
- Paid training
- Paid holidays
Restaurant Partner Implementation & Success Manager
INGAGE LLC —Burnsville, MN
- $50,000 - $65,000 a year
- Weekends as needed
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
5d
Dell Territory Sales Representative
2020 Companies, Inc. —Bloomington, MN
- $19 an hour
- Full-time
- Merchandising
- High school diploma or GED
- Analysis skills
- Paid training
- Paid holidays
Quick Apply
5d
Direct Support Professional - West Metro
Hammer & NER —Wayzata, MN
- $18.50 an hour
- Part-time
- 18 years or older
- Cooking
- Adults
- Paid training
- Wellness program
Quick Apply
Program Supervisor
Sevita —Minnetonka, MN
- $19 an hour
- Overtime
- 18 years or older
- Computer literacy
- Mid-level
- Flexible schedule
Direct Support Professional - East Metro
Hammer & NER —White Bear Lake, MN
- $18.50 an hour
- Part-time
- 18 years or older
- Cooking
- Adults
- Paid training
- Wellness program
Quick Apply
Care Team Manager
Beacon Specialized Living —Bloomington, MN
- Holidays
- CPR Certification
- Microsoft Outlook
- RN License
Quick Apply
9d
Staff Accountant - Accounts Payable
LifeSource —Minneapolis, MN
- $70,000 - $84,000 a year
- Full-time
- Hybrid work
- 6 years
- Computer literacy
- HIPAA
- Health savings account
- Health insurance
Quick Apply
Customer Relationship Program Manager
Protolabs —Maple Plain, MN
- $70,000 - $101,100 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Research
- Office
- Health savings account
- Employee stock purchase plan
Quick Apply
Community Partnerships Manager
Lutheran Social Service of MN —Saint Paul, MN
- $73,500 a year
- Hybrid work
- Clean driving record
- Marketing
- Customer service
- Paid training
- Wellness program
Quick Apply
Customer Success Manager
Human Powered Health, LLC —Edina, MN
- $60,000 - $70,000 a year
- Full-time
- Marketing
- Mid-level
- 3 years
- Opportunities for advancement
Quick Apply
Senior Product Manager - Remote
Optum —Eden Prairie, MN
- $112,700 - $193,200 a year
- Full-time
- Hybrid work
- Pass drug screening
- Office
- Product management
8d
Mid Market Customer Success Manager
Solifi —Minneapolis, MN
- Full-time
- Mid-level
- Bachelor's degree
- Business
- Health savings account
- AD&D insurance
Accommodation Business Partner
Target —Minneapolis, MN
- $58,100 - $104,600 a year
- Full-time
- Experience working with individuals with disabilities
- Computer literacy
- Writing skills
- Paid holidays
- Disability insurance
Customer Resolution Coordinator
Mastery Logistics Systems —Minneapolis, MN
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- AD&D insurance
- Health insurance
Safe Harbor Case Manager
Ain Dah Yung Center —Saint Paul, MN
- $52,000 - $57,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
Customer Support Manager, Red Wing for Business
Red Wing Brands of America —Red Wing, MN
- $69,900 - $94,300 a year
- Full-time
- Remote
- Background check
- 5 years
- ERP systems
- Paid holidays
- Disability insurance
Quick Apply
2d
Legal Content Customer Succes Manager
Thomson Reuters —Eagan, MN
- $147,000 - $273,000 a year
- Full-time
- Computer science
- Mid-level
- Master's degree
- Commuter assistance
- Health savings account
Implementation Manager
DailyPay —Minneapolis, MN
- $86,000 - $131,000 a year
- Email
- Remote
- Engineering
- Research
- Mid-level
- AD&D insurance
- Disability insurance

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Regional Director, Rare Disease, Neurology (Great Plains)

Ultragenyx Pharmaceutical -
Minneapolis, MN

Apply Now

Job Details

Full-time
$225,900 - $279,100 a year

Benefits

Gym membership

Qualifications

Biotechnology
Strategic goal setting
Management
Coaching
Talent management
Regulatory compliance
Account development
Team development
Professional development support
Bachelor's degree
Pharmaceutical company experience
Field sales experience
Leading team collaboration initiatives
Cross-functional team management
Cross-functional communication

Full Job Description

Why Join Us?

Be a hero for our rare disease patients

At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the right thing to do. To achieve this goal, our vision is to lead the future of rare disease medicine. For us, this means going where other biopharma companies won't go – challenging the status quo and creating a new model that advances our field so more patients and caregivers can benefit from life-changing treatments. We do this by following the science, applying a novel rapid development approach, making innovative medicines at fair and reasonable prices, and creating a collaborative ecosystem to reach patients in ways that are most meaningful for them.

Our commitment and care for patients extends to our people, so culture is an essential cornerstone for Ultragenyx. We remain continuously focused on creating a supportive and inclusive environment of profound learning and growth – so employees can thrive in all areas of their lives, in and outside of work. Ultimately, we want to be an organization where we would be proud for our family, friends and children to work.

If you want to have a meaningful impact, do the best work of your career, and grow a lot, both professionally and personally, come join our team.

Position Summary:

ultradedicated – Your biggest challenges yield rare possibilities

The Regional Director (RD), Neurology, will lead a team of UltraCare Liaisons (UCLs) responsible for the successful launch, commercialization, and growth of Ultragenyx's Neurology portfolio. This leader will establish a high-performing team culture that aligns with Ultragenyx values and is focused on patient impact, compliance, accountability, and execution excellence. The RD will drive regional business performance through strategic planning, coaching, customer engagement, and cross-functional collaboration while supporting access and adoption within the rare neurology community. The Regional Director will report directly to the National Field Leader, Neurology.

The territory for this role includes: Chicago, Denver, Indianapolis, Milwaukee, Minneapolis, Omaha, and Salt Lake City.

Work Model:

Field: Officially documented as working as a member of the Ultragenyx field team, generally interacting with third parties on behalf of Ultragenyx.

Responsibilities:

Recruit, develop, coach, and retain a high-performing, diverse team of Neurology-focused commercial field professionals.
Lead regional business planning and execution to achieve launch, growth, and performance objectives aligned with national commercial strategy.
Drive launch readiness and post-launch execution, ensuring excellence in customer engagement, account planning, and team preparedness.
Coach field team members through regular field visits, performance reviews, and development planning to strengthen capabilities and execution.
Ensure team expertise in rare neurologic diseases, patient identification, treatment pathways, market access, reimbursement, and site-of-care dynamics.
Build and maintain strategic relationships with healthcare providers, Centers of Excellence, integrated health systems, advocacy organizations, and other key stakeholders.
Partner cross-functionally with Medical Affairs, Market Access, Patient Services, Marketing, Commercial Operations, and other stakeholders to optimize patient access and business outcomes.
Analyze market trends, competitive activity, customer insights, and business performance data to inform regional strategy and decision-making.
Manage regional resources, budgets, meetings, training initiatives, and commercial activities in compliance with company policies and industry regulations.
Foster a patient-first, compliant, and collaborative culture while leading organizational change, innovation, and continuous improvement.

Requirements:

Bachelor's degree required; advanced degree preferred.
7+ years of pharmaceutical, biotechnology, rare disease, or specialty field leadership experience with a track record of commercial success.
Rare disease experience required; rare neurology experience strongly preferred.
Experience launching and/or commercializing highly specialized therapies, including ASO, gene therapy, or other advanced treatments, preferred.
Demonstrated success building, coaching, and developing high-performing teams while promoting accountability, compliance, and talent growth.
Strong understanding of rare disease patient journeys, diagnosis pathways, treatment administration, reimbursement, market access, and site-of-care considerations.
Experience working with academic medical centers, Centers of Excellence, infusion networks, multidisciplinary care teams, and complex healthcare systems preferred.
Proven ability to develop and execute strategic account plans and translate data-driven insights into actionable business strategies.
Strong cross-functional leadership, collaboration, and influencing skills, with the ability to navigate ambiguity in a fast-paced environment.
High ethical standards, strong business acumen
Approximately 60–70% travel is required including overnight travel as needed

#LI-MD1 #LI-Remote

Full Time employees across the globe enjoy a range of benefits, including, but not limited to:

Generous vacation time and public holidays observed by the company

Volunteer days

Long term incentive and Employee stock purchase plans or equivalent offerings

Employee wellbeing benefits

Fitness reimbursement

Tuition sponsoring

Professional development plans

Benefits vary by region and country

Ultragenyx Pharmaceutical is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital and veteran status, and any other status or classification protected by applicable federal, state, and/or local laws. Reasonable accommodation will be provided for all protected statuses or classifications protected by applicable law, including individuals with disabilities, disabled veterans, for pregnancy, childbirth, and related medical conditions, and based on sincerely held religious beliefs. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or in any part of the recruitment process, you may contact Talent Acquisition by emailing us at [email protected].

See our CCPA Employee and Applicant Privacy Notice.

See our Privacy Policy.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Note to External Recruiters: All candidate activity and open positions are managed strictly through our Human Resources Department. Our Human Resources Department kindly requests that recruiters not contact employees/hiring managers directly in an attempt to solicit business and present candidates. Please note that failure to comply with this request will be a factor in determining a professional relationship with our organization. Submission of unsolicited resumes prior to an agreement set in place between the Human Resources Department and the recruiting agency will not create any implied obligation. Inquiries on developing a recruiting relationship with us, may be directed to: [email protected].

Apply Now

Refine Your Search

customer advocacy manager jobs in minnesota

Regional Director, Rare Disease, Neurology (Great Plains)

LG Home Appliance Area Sales Specialist

Restaurant Partner Implementation & Success Manager

Dell Territory Sales Representative

Direct Support Professional - West Metro

Program Supervisor

Direct Support Professional - East Metro

Care Team Manager

Staff Accountant - Accounts Payable

Customer Relationship Program Manager

Community Partnerships Manager

Customer Success Manager

Senior Product Manager - Remote

Mid Market Customer Success Manager

Accommodation Business Partner

Customer Resolution Coordinator

Safe Harbor Case Manager

Customer Support Manager, Red Wing for Business

Legal Content Customer Succes Manager

Implementation Manager

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