Top 4575 Customer experience representative Jobs in Minnesota

Medical Coder/Biller
SFM Mutual Insurance Company —Bloomington, MN
- $26.09 - $40.18 an hour
- Full-time
- Hybrid work
- Nursing
- Ability to walk for extended periods
- Basic math
- Paid parental leave
- Health savings account
2d
Customer Service Representative
Data-Smart Computers, Inc. —Rochester, MN
- $35,000 - $45,000 a year
- Full-time
- Writing skills
- Administrative experience
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Customer Service Representative
PRONTO HEATING & AIR CONDITIONING —Edina, MN
- From $21 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Member Services Specialist
South Country Health Alliance —Medford, MN
- $19.44 - $27.10 an hour
- Weekends as needed
- Bachelor of Science
- Basic math
- High school diploma or GED
- Disability insurance
- Health insurance
2d
Customer Service Representative
Regalo International —Burnsville, MN
- From $19 an hour
- 8 hour shift
- Customer service
- No experience needed
- Office
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representatives
UnitedHealthcare —Minnetonka, MN
- $18 - $32 an hour
- 8 hour shift
- Remote
- 18 years or older
- Pass drug screening
- Research
- Paid training
3d
Customer Service Representative
DuraMark Technologies —Little Canada, MN
- $55,000 - $70,000 a year
- Mid-level
- Manufacturing
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Patient Financial Services Customer Service Representative
Fairview Health Services —Saint Paul, MN
- $22.96 - $32.42 an hour
- Full-time
- Remote
- Medical office experience
- Mid-level
- Associate's degree
- Work from home
2d
Representative Contact Center
RIDGEVIEW MEDICAL CENTER —Chaska, MN
- $20.68 - $28.93 an hour
- Part-time
- Remote
- Computer literacy
- Basic math
- English
Quick Apply
11d
Client Success Representative (Remote)
Demand.com —Minneapolis, MN
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Customer Service Representative - Acute Care
Baxter —Saint Paul, MN
- $51,200 - $70,400 a year
- Mid-level
- US work authorization
- Experience equivalent to degree accepted
- Paid parental leave
- Employee stock purchase plan
10d
Customer Service Representative (Admin)
Martin Brower —Fridley, MN
- $26.50 an hour
- Full-time
- Customer service
- High school diploma or GED
- Entry level
Quick Apply
Customer Experience Representative
Allina Health System —Minneapolis, MN
- $22.04 - $30.01 an hour
- 8 hour shift
- Mid-level
- High school diploma or GED
- 16+ years old
- Disability insurance
- Health insurance
Customer Service Representative - Associate
Graco —Dayton, MN
- $18.46 - $32.26 an hour
- Full-time
- Hybrid work
- Computer literacy
- High school diploma or GED
- US work authorization
- Employee stock purchase plan
- Health insurance
Customer Service Representative
Sydnic LLC —Saint Paul, MN
- $20 - $24 an hour
- Full-time
- Google Workspace
- Microsoft Excel
- Microsoft Outlook
- Travel reimbursement
- Health savings account
Quick Apply
Patient Representative
Hennepin Healthcare —Minneapolis, MN
- $33.17 - $49.75 an hour
- 8 hour shift
- Spanish
- Psychiatry
- Marketing
- Disability insurance
- Health insurance
Service Center Representative
Methodist Hospital —Minneapolis, MN
- $19.54 - $29.32 an hour
- Full-time
- Remote
- Clinic
- Continuous improvement
- Typing
- Health insurance
- Dental insurance
1d
Customer Service Rep – Healthcare (UMA Grads, Remote)
Concentrix —Minnesota
- $15 - $17 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Administrative Assistant I
City of Maple Grove, MN —Maple Grove, MN
- $67,385.76 - $89,529.44 a year
- Full-time
- Word processing
- Writing skills
- Office
2d
Customer Experience Representative Associate
Allina Health System —Coon Rapids, MN
- $20.79 - $28.31 an hour
- 8 hour shift
- 16+ years old
- Computer skills
- Associate's degree
- Disability insurance
- Health insurance

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Medical Coder/Biller

SFM Mutual Insurance Company -
Bloomington, MN

Apply Now

Job Details

Full-time
$26.09 - $40.18 an hour
2 days ago

Benefits

Internet reimbursement
Paid parental leave
Health savings account
Paid holidays
Loan repayment program
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Vision insurance
Life insurance
Pet insurance

Qualifications

Customer communication

Full Job Description

Location: Bloomington, Minnesota (Hybrid) | Full-Time

Pay: $26.09 to $40.18 ( DOE)

Ranked #8 Top Workplace – Midsize Employer, MN

About the Role:

Since 1983, SFM has been the workers’ compensation partner of choice for agents, employers and their workers. When a workplace injury occurs, employees need to know they will receive timely assistance and support throughout the process. As a member of the Medical Bill Review team, you’ll ensure that the medical bills injured workers incur are paid accurately according to the workers’ compensation guidelines. Verifying the billing codes are correct, following state appropriate workers’ compensation guidelines and producing high-quality work is a key function in this position. You will look at billing practices of medical providers and participate in conferences to address payment rationale as well as maintaining positive team relationships with internal and external customers. Depending on your experience and education you may be hired as an Associate Medical Support Representative or Medical Support Representative. Salary and training will be based on your experience. SFM offers a flexible hybrid work environment, so some office time is required. The Corporate Headquarters are in Minnesota. Apply today and you will discover why SFM retains their employees and is considered an excellent place to grow your career

What You’ll Do:

Review and process medical bills using the Mitchell system, ensuring accuracy and adherence to workers’ compensation guidelines
Meet production and quality standards while maintaining timely turnaround
Analyze medical billing codes (CPT, ICD, HCPCS, CMS) and apply proper reimbursement practices
Identify overpayments, submit refund requests, and escalate concerns appropriately
Manage provider appeals and reconsiderations with professional and compliant communication
Investigate potentially improper billing patterns (overutilization, fraud, errors) and escalate as needed
Collaborate with vendors and internal stakeholders to support bill review processes
Provide high-quality customer support and contribute ideas to improve team efficiency

What We’ll Like About You:

Associate degree or bachelor’s degree in medical bill coding/health information, nursing, or similar field preferred; in lieu of a formal degree, two or more years of technical training or work experience in a medical coding, medical billing, or insurance environment is accepted.
One or more years’ experience working in a customer facing environment highly desirable; experience working in a medical clinic or insurance environment is a plus.
Medical coding certification is preferred, or willing to obtain certification with 18 months of employment.
Knowledge of workers’ compensation insurance and/ or medical coding experience preferred.
Ability to understand and use analytical skills relating to business interpretation of medical documents, including CPT, ICD, HCPS, CMS and bundling. Basic math skills and is good with numbers.
High attention to detail and accuracy
Excellent communication and customer service skills

Candidates who possess a certification from either the American Academy of Professional Coders (AAPC) or the American Health Information Management Association (AHIMA), in addition to the aforementioned skills, may be considered for a higher-level role.

Why You’ll Love Working Here

We want your work life to feel balanced, rewarding, and supported. Here are just a few of the benefits SFM offers:

Comprehensive medical, dental, and vision coverage (plus HSA/FSA options).
Significant Cash Benefit if You Opt Out of Our Health Plan
Flexible hybrid work environment.
401(k) with both Traditional and Roth options + company match.
Contributions toward student loan repayment.
Generous PTO, 9 paid holidays, and paid parental leave.
Monthly home internet allowance.
Free life insurance, short-term & long-term disability coverage.
Incentive bonus opportunities.
Adoption financial assistance.
Pet insurance.
Annual company-wide volunteer day.
Discounts on gyms, fitness apps, and wellness programs.

Who We Are

SFM is the leading workers’ compensation insurer in Minnesota, with a growing presence across the Midwest. We’re proud to be recognized as a Top Workplace (#8 midsize employer in MN) thanks to our supportive culture, commitment to our employees, and focus on doing what’s right. Learn more by clicking here (https://www.sfmic.com/careers/).

The base pay posted is just one component of SFM’s total compensation package. The salary range listed represents the full compensation range for this position. Job title and starting pay will be based on the selected candidate’s relevant knowledge, skills, abilities and/or experience, and education, if applicable as well as internal equity with other employees in the same job classification. #SFM

Work Environment and Physical Demands

Regular attendance is required. Work takes place in a semi paperless environment within an office setting, either on business premises or other remote location, using standard office equipment such as computers, phones, and copiers, which requires being stationary for extended periods of time. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms and work with close vision. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Work is performed indoors with little to no exposure to extreme outdoor weather conditions.

SFM Mutual Insurance Company and each of its parent companies, subsidiaries and/or affiliated companies are Equal Opportunity/Affirmative Action Employers. SFM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, status with regard to public assistance, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

SFM Companies, EEO/AA Employers. SFM is a participant of E-Verify. Applicants have rights under Federal Employment Laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

customer experience representative jobs in minnesota

Medical Coder/Biller

Customer Service Representative

Customer Service Representative

Member Services Specialist

Customer Service Representative

Customer Service Representatives

Customer Service Representative

Patient Financial Services Customer Service Representative

Representative Contact Center

Client Success Representative (Remote)

Customer Service Representative - Acute Care

Customer Service Representative (Admin)

Customer Experience Representative

Customer Service Representative - Associate

Customer Service Representative

Patient Representative

Service Center Representative

Customer Service Rep – Healthcare (UMA Grads, Remote)

Administrative Assistant I

Customer Experience Representative Associate

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