POSITION PURPOSE
Indian Child Welfare (ICW) Case Manager will coordinate and provide comprehensive services regarding Child Protection, Family Preservation, Foster Care, and Juvenile services. ICW Case Manager provides services through intake referrals, assessment, investigation, case management, and service referrals. ICW Case Manager is responsible for case plan assessment and development for low to high-risk child specific situations, coordinates referrals, maintaining case files, billing, and data entry. Assist with program resources to best serve Indian families to maintain child safely in the home and/or family stabilization. ICW Case Manager works on behalf of the tribe, for families involved in tribal, state and county child welfare system.
essential Duties, functions, & Responsibilities
1. Provide services to children and adolescents with low to high complex needs. Children with these needs include those who are, or who have experienced a combination of mental illness, the abuse of drugs/ alcohol, domestic and family violence, child sexual assault and other issues.
2. Meet with parents, children, family members, kinship, and foster care providers to develop affiliation, and support all levels of the family dynamic with an emphasis on preservation and reunification.
3. Accept intake referrals, assessment of needs, assist with forensic interview, gather information, collaborates with other professionals.
4. Develop an intake safety case plan, provide crises intervention in emergency situations, which supports family preservation and natural support.
5. Develop, complete, and regularly review a written individual case plan based on the assessment of direct services needed by children and family.
6. Follow the Child Welfare Target Case Management guidelines for assessment, visitation, family preservation, foster care, and clinical documentation all correspondence.
7. Create and participate with in-home visitation to monitor the client/family safety case plan, and other family centered work that supports native family presentation.
8. Enter daily clinical documentation and all required billing practices in accordance with Child Welfare Targeted Case Management and reimbursement activities under Title IV-E (Training will be provided).
9. Complete all forms and data entry for case management: weekly progress/encounter notes, billing encounters, monthly progress reports, and file reviews records (paper and electronic).
10. Provide and/or arrange transportation as needed for clients/family.
11. Maintain effective professional public relations within the community and services agencies.
12. Present ongoing communication with clients and make referrals to other agencies when needed.
13. Positively interact with clients, families, individuals, organizations, and system partners to further develop cooperative and collaborative efforts in responding to client/family needs.
14. Monitor and assess progress with chemical substances, mental health services, parenting sessions, medical requirements, and education.
15. Coordinate (supervise when needed) a family visitation plan; assists in making parents feel comfortable during parenting time for family.
16. Coordinate referral for the provision of services for the client/family with appropriate services providers.
12. Work collaboratively with court and utilize the authority of the courts and law enforcement to provide protective service to clients/family through the interpretation, planning, implementation, and monitoring of court orders issued.
13. Prepare court petitions and clinical documentation court reports.
14. Testify in tribal and district court hearings, and if qualified provide Expert Testimony.
15. Provide family and kinship service to identify relative placements for children, supports family preservation, including foster care placement and permanent planning placement when necessary.
16. Adhere to active efforts include but are not limited to supportive services, program financial support, transportation, client/family visitation plan, communication support, scheduling, arranging services, gathering release of information, home visiting, and childcare.
17. Maintain professionalism when attending meetings and training.
18. Perform clerical and administrative functions such as drafting correspondence, organizing and maintaining paper files, providing information to callers or visitors, arranging scheduling for meetings and training, including making reservations for meeting rooms, scheduling participants, and notifying staff; maintains meeting minutes and prepares agendas.
19. Maintain a minimum of 20 hours per year of training pertaining to job duties.
20. Communicate and work closely with the Indian Child Welfare Manager, other agencies, relaying critical information, case consulting and coordinating duties.
21. Write letters, memos, enter daily information into databases, retrieves information as needed, and other correspondences.
22. Organize and maintain files, records, manuals, policies, procedures, and other documents.
23. Complete monthly and quarterly reports for grant goals and services provided.
24. Adhere to the Bois Forte Children’s Code, Indian Child Welfare Act, MN Indian Family Preservation Act, Tribal State Agreement, State Statutes and Foster Care and Adoption Standards.
25. Adhere to the tribal codes, state laws, regulations, policies, and procedures that are applicable to the program/services which are being provided.
26. Working after hours and on-call hours may be scheduled to coordinate the status of client/family, manage emergency and crisis situations.
27. Participate in goal setting for Bois Forte functions and teamwork with other staff members.
28. Strictly adhere to the Data Privacy Act, HIPAA regulations, policies, and procedures of the program.
29. Individual will use agency vehicles.
30. Maintain a clean and safe work environment.
31. Must have reliable vehicle and be able to travel to multiple locations throughout Minnesota, that are a necessary component of the job position.
32. As an employee of the Bois Forte Reservation, will follow the Bois Forte Procurement Policy and any other applicable procurement requirements when obtaining goods and/or services for the Bois Forte Band of Chippewa.
33. Perform other duties as assigned, specific to the assigned department.
MINIMUM MANDATORY QUALIFICATIONS
Experience:
GRADE I
· Four (4) years of experience in social services or related field.
GRADE II
· Two (2) years of experience in social work or related field.
GRADE III
· More than two (2) years of experience in social work or related field.
Education:
GRADE I
· High School Diploma, or General Education (GED).
Or
Three (3) years of related experience in a related field.
GRADE II
· Associate Arts degree in human services in Social Work, Psychology, Criminal Justice or related field.
GRADE III
· Bachelor’s degree in social sciences, e.g., Social Work, Psychology, Human Services, Criminal Justice, Chemical Dependency, Sociology.
License/Certification:
Must possess a valid Minnesota driver’s license, be insurable under the Band’s RTC Automobile Policy, and be eligible to drive under any other motor vehicle use policies applicable to the position.
Mandatory Knowledge, Skills, Abilities and Other Qualifications:
· Knowledge of direct program services involving current standards in health care, child welfare, behavioral health, substance use, victim services, housing, elder and vulnerable adult, education, and community referrals, to provide advocacy and enhance client functioning and access to identified community resources.
· Knowledge of providing clients with quality standards of services, evaluation of client satisfaction, and supportive services.
· Knowledge of human development and behavior, family dynamics, impact of trauma, culture, and disorders.
· Knowledge of computer software applications, internet, email, drafting documents, data management and tracking.
· Knowledge of and ability to strictly adhere to the Data Privacy Act, HIPAA regulations, policies, and procedures of the program.
· Strong work ethic, maintain proper attendance, be dependable and on time, work flexible schedule and be able to follow and adhere to applicable policies.
· Ability to listen effectively, give full attention to what other people are saying, taking time to understand points being made.
· Good communication skills, and ability to deliver information effectively, and speak clearly, ask questions as appropriate, and not interrupt.
· Documentation skills for writing, understanding, documenting, accuracy, and preparing reports, correspondence, and researching.
· Strong self-motivation skills.
· Adaptable to changes and able to work independently, as well as with others and accept supervision.
· Strong organizational skills, maintain clean office area, filing, compiling information, maintaining records, and prioritizing issues.
· Skill in operation of office equipment such as computers, facsimiles, copiers, scanners, and telephone.
· Ability to work with diverse clients, co-workers, and individuals with disabilities.
· Ability to multi-task with frequent interruptions and manage projects with varying deadlines.
· Ability to learn from training and apply to work performed.
· Ability to maintain documents, track referrals and enter electronic data accurately and promptly.
· Ability to provide excellent customer service, work as a team member, and work cooperatively with other agencies.
· Ability to handle crisis situations and intervene, respond and function in highly stressful, or difficult situations and/or individuals, to deescalate individuals/families in uncooperative situations.
· Ability to assess immediate areas and safety, what constitutes intake assessment, what justifies an assessment, culture, evaluation of family strengths and needs, coordinating services.
· Ability to do case safety planning, recognize treatment, assist family needs, court report, referrals, and case monitor.
· Ability to comprehend Tribal, State and Federal laws, legal codes, court procedures, licensing standards, government regulations, executive court orders, agency policies and procedures, and ethics.
· Ability to be a mandated reporter, write/submit reports, and report child maltreatment in accordance with the Tribal, State, and Federal mandated reporting law requirements.
· Ability to organize, facilitate, and conduct meetings, attend team meetings, present ideas, and information.
· Ability to experience infrequent periods of moderate to high stress levels while working with families.
· Ability to maintain self-care, be self-aware, and self-regulate, be able to ask for assistance when experiencing emotional stress or secondary work trauma.
· Ability to communicate directly with Supervisor to ensure program and organization is represented in a professional manner.
PREFERRED QUALIFICATIONS
· None.
Pay: From $19.11 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
