Top 9 Helpdesk engineer Jobs in Minnesota

IT Support Engineer - Level 2
Computer Integration Technologies, Inc. —Woodbury, MN
- $65,000 - $80,000 a year
- Weekends as needed
- Remote
- Background check
- Azure
- Mid-level
- Paid parental leave
- Disability insurance
Quick Apply
1d
IT Desktop Support
Axiom Technologies —Shakopee, MN
- Part-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
IT Field Technical Support Specialist
RAYUS Radiology —Saint Louis Park, MN
- $26.63 - $38.51 an hour
- Full-time
- Computer Science
- Mid-level
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
System Analyst
WITRON Group —Mankato, MN
- $38 - $40 an hour
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- AD&D insurance
- Disability insurance
9d
CCNA / IT FIeld Engineer
Chosen Technology —Minneapolis, MN
- $25 - $40 an hour
- Full-time
- Hybrid work
- Background check
- Azure
- Pass drug screening
- Travel reimbursement
- Mileage reimbursement
Quick Apply
Network Engineer (6 month contract)
Bio-Techne —Minneapolis, MN
- $70 - $90 an hour
- Weekends as needed
- Hybrid work
- Computer science
- Computer Science
- HIPAA
- Paid parental leave
- Health savings account
9d
IT Support Specialist II
EOSIS —New Brighton, MN
- $68,000 - $75,000 a year
- Full-time
- Research
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
Senior Installation Field Engineer
MKS2 Technologies —Minneapolis, MN
- $70,000 - $80,000 a year
- Computer science
- Computer Science
- Up to 50% travel
Quick Apply
GPS HST Software Development Engineer in Test III
Deloitte —Minneapolis, MN
- $107,000 - $130,000 a year
- Full-time
- 7 years
- Bachelor's degree
- Team management
2d

More jobs to discover

Find similar jobs that you might be interested in.

Support / Systems Engineer
Uptime Legal Systems —Eden Prairie, MN
Our ideal candidate is an IT Professional who has a go-getter attitude, and is comfortable talking with non-technical end-users and asking technical questions…
Up to $55,000 a year
Quick Apply
Cloud Support Technician
Emergent Software —Minneapolis, MN
Stay current on emerging Microsoft technologies (including Intune, Defender, and AutoPilot) and continuously grow your technical expertise through training and…
$55,000 - $75,000 a year
Quick Apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Help Desk Analyst 2 [must have Citrix and VDI] - Madison County, OH/On-Site
Software Technology Inc —Madison County, OH
Manage clients or their own company Citrix systems, VDI and its other technologies. The engineer is responsible for taking care of all the administration tools…
Quick Apply
TP- Desktop Support Analyst
TP Mechanical Contractors LLC —Columbus, OH
CompTIA Network+ or similar networking certification (a plus). Responsible for serving as the first point of contact for end-user technical support, providing…
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for helpdesk engineer in minnesota

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk engineer jobs near minnesota

IT Support Engineer - Level 2

Computer Integration Technologies, Inc. -
Woodbury, MN

Quick Apply

Job Details

Full-time
$65,000 - $80,000 a year
1 day ago

Benefits

Paid parental leave
Disability insurance
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching
Flexible schedule

Qualifications

Customer communication
Windows
Computer hardware
Desktop (troubleshooting support)
Server virtualization
Networking equipment (troubleshooting support)
macOS
Typing
Network infrastructure management
Desktop administration
Active Directory management

Full Job Description

At CIT, we're on a mission to revolutionize the way businesses harness technology. Our passion lies in crafting and implementing IT solutions that propel our customers forward. As a team, we're committed to empowering small & medium-sized businesses with a suite of game-changing services. From managed IT & cybersecurity to cloud solutions & physical security, we're the tech allies businesses trust to navigate the digital landscape.

Why Work Here

At CIT, you’ll work with a team of experts who are as passionate about their craft as you are in a collaborative, learning-focused, and fun environment. We offer:

Career Growth – Paid vendor certifications, ongoing training, and development opportunities.
Flexible Time Off – Take time off when you need it with our generous FTO policy.
Great Benefits – Medical, dental, vision, 401(k) with employer match, paid volunteer time, paid parental leave, and more.
Values-Driven Culture – Work in an environment that consistently wins Twin Cities’ Best Workplace awards year after year.

Position Summary

As an IT Support Engineer, you’ll resolve customer service tickets and provide ongoing support across desktop, server, network infrastructure, and cloud computing environments. We’re looking for a service‑first mindset and a genuine passion for taking care of customers demonstrated by communicating clearly, acting with empathy, and delivering timely, effective solutions. You will bring professional experience in computer networking, NOC, or helpdesk environments, along with the ability to independently resolve a wide range of support issues.

Core Functions

Manage, update, and provide support for customer infrastructure, encompassing firewalls, switches, access points, hypervisors, servers, SANs, desktops, VPNs, and Microsoft Azure.
Pivot to prioritize and address high-impact tickets, efficiently allocating time and resources to ensure timely resolution.
Go beyond resolving tickets to ensure that solutions fully address customer needs and contribute to long-term success.
Regularly communicate with customers and CIT employees via verbal and written communication to address and resolve issues.
Maintain accurate records of support activities, including ticket updates, resolutions, and customer interactions.
Meet or exceed Key Performance Indicators (KPIs) related to ticket resolution time, customer satisfaction, and other relevant metrics.
Participate in ongoing education and training. Engineers must obtain the CompTIA A+ and Network+ certification within their first year at CIT if they don't already have them.
This position may require shift work in a 24/7/365 environment and the capacity to work evening, overnight, weekend, and holiday as required.
Perform other duties and responsibilities as assigned.

Required Qualifications

3+ years of professional experience in computer networking, NOC, or helpdesk environments.
Advanced knowledge of managing network devices and configurations.
Intermediate Microsoft 365 knowledge and support experience.
Intermediate Active Directory design, implementation, and administration skills.
Intermediate knowledge of computer hardware and multiple operating systems, including Windows Desktop and Server OS, macOS, and virtualization platforms such as VMware, Microsoft Hyper-V, or Scale.
Ability to perform tasks with minimal supervision.
Solve problems independently and as part of a collaborative team.
Strong computer and typing skills.
Participation in an on-call rotation, including weekends and holidays.
Must be authorized to work in the United States.
A criminal background check and professional reference check will be conducted as part of the hiring process.
After hiring, this position may require passing a CJIS background check depending on the team assignment.

Desired Qualifications

2+ years of experience working with a managed service provider (MSP).
Industry-recognized certifications such as CompTIA A+, CompTIA Network+, or CCNA.

Work Environment

This position will work a fully remote schedule anywhere within the United States. The schedule is 8:00am–5:00pm (Central Time) Tuesday through Friday, and 8:00am–4:00pm Saturday.
This position may require shift work in a 24/7/365 environment and the capacity to work evening, overnight, weekend, and holiday rotations as required.
Local commute to customer sites may be required based on employee proximity to customers.
Most end‑user interactions will be conducted virtually. Engineers are expected to have their web cameras on during both external and internal meetings.

Pay Range

The salary range for this role is $65,000 – 80,000. At CIT, compensation is based on total experience, performance, subject matter expertise, and other job-related factors. We are committed to fair and competitive pay that rewards contributions and impact.

Benefits

CIT offers competitive benefit, wage, and incentive programs. Benefits include but are not limited to: medical, dental, vision, life & disability insurance, 401(k) with matching employer contribution, flexible work schedules, paid volunteer & parental leave time, flexible paid time off policy, and an employer‑sponsored rewards & recognition program.

Equal Opportunity Statement

CIT is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment, regardless of their race, color, creed, religion, ancestry, national origin, sex, affectional preference, gender identity, disability, age, marital status, veteran status, status with regard to public assistance, or any other legally protected characteristics.

About Us

At Computer Integration Technologies (CIT), our mission is simple yet powerful: Making Technology Work for Business. Since 1992, we've partnered with organizations to transform technology from a challenge into strategic advantage. We serve as the IT member of our customers' teams, delivering innovative solutions that empower growth and success.

Our culture thrives on collaboration, integrity, and passion for customer success. We believe in a positive work-life balance, continuous learning, and celebrating victories together. At CIT, every solution is tailored to meet unique business needs—whether it’s managed IT, cybersecurity, cloud services, or custom development.

Our Core Values

Our People – Collaborative, reliable, empowered, and accountable.
Passion for Our Customers – Customers are our focus and always come first.
Integrity – We do the right thing, keep our promises, and treat everyone with respect.
Our Culture – Fun, positive, and balanced; we celebrate achievements.
Our Solutions – Innovative, strategic, and designed to deliver real value.

Join us and be part of a team that combines cutting-edge technology with a commitment to excellence, innovation, and customer care. Together, we make technology clear, understandable, and painless for businesses everywhere.

Days: Tuesday - Saturday
Tuesday - Friday: 8:00am – 5:00pm (Central Time)
Saturday: 8:00am - 4:00pm (Central Time)

Quick Apply

Refine Your Search

helpdesk engineer jobs in minnesota

IT Support Engineer - Level 2

IT Desktop Support

IT Field Technical Support Specialist

System Analyst

CCNA / IT FIeld Engineer

Network Engineer (6 month contract)

IT Support Specialist II

Senior Installation Field Engineer

GPS HST Software Development Engineer in Test III

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for helpdesk engineer in minnesota

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected