Top 11 Helpdesk technician ii Jobs in Minnesota

Desktop Service Technician II
Stratasys, Inc. —Minnetonka, MN
- $25.60 - $28.91 an hour
- Mid-level
- Windows
- Microsoft Office
- Health savings account
- Employee stock purchase plan
7d
IT Support Technician-Level 2
AvarTec —Coon Rapids, MN
- Full-time
- Clean driving record
- English
- Mid-level
- Work from home
- Opportunities for advancement
Desktop Support Technician II
Elior NA Corporate —Minneapolis, MN
- $26.00 - $28.90 an hour
- Full-time
- 5 years
- Mid-level
- Office
- Commuter assistance
- Paid holidays
Quick Apply
Level 2 IT Support Technician (CMMC / DIB)
Turpin Enterprises, LL —Wayzata, MN
- $70,000 - $90,000 a year
- Full-time
- Hybrid work
- Background check
- Inventory management
- Mid-level
- Health savings account
- Health insurance
Quick Apply
1d
IT Technical Specialist, Tier 2
Brave North Technology —Saint Paul, MN
- $60,000 - $70,000 a year
- 8 hour shift
- Hybrid work
- Mid-level
- Office
- Windows
- Health savings account
- 401(k)
Quick Apply
IT Support Specialist Tier II
AIIStar Construction —Eden Prairie, MN
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- Residential
- In-person
- Health insurance
- Dental insurance
Quick Apply
Computer Systems Tech II
Marvin —Eagan, MN
- $24.05 - $28.06 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Profit sharing
- Paid parental leave
9h
Maintenance Technician II
PROMED MOLDED PRODUCTS INC —Plymouth, MN
- $31 - $43 an hour
- Full-time
- English
- Mid-level
- Office
- Profit sharing
- Health savings account
11d
Help Desk Technician II
Loram —Hamel, MN
- $61,900 - $89,700 a year
- Full-time
- Mid-level
- Office
- Microsoft Office
- Health savings account
- AD&D insurance
Quick Apply
21h
Help Desk Technician II
Loram Maintenance of Way —Hamel, MN
- Mid-level
- Office
- Microsoft Office
21h
Maintenance Technician II
Waterton —Saint Paul, MN
- Sanitation
- Mid-level
- Residential
- Paid parental leave
- Paid holidays
Quick Apply

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IT Onsite Technician
Hemmersbach Nordamerika —Jackson, MN
The ideal candidate has strong technical troubleshooting skills, experience with desktop support, and delivers excellent customer service while working directly…
$46,000 - $54,000 a year
Quick Apply
IT Onsite Technician
Hemmersbach Nordamerika —Sherburn, MN
The ideal candidate has strong technical troubleshooting skills, experience with desktop support, and delivers excellent customer service while working directly…
$46,000 - $54,000 a year
Quick Apply

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helpdesk technician ii jobs near minnesota

Desktop Service Technician II

Stratasys, Inc. -
Minnetonka, MN

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Job Details

$25.60 - $28.91 an hour
7 days ago

Benefits

Health savings account
Employee stock purchase plan
Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

In-person customer service
Electronic systems troubleshooting
Mechanical troubleshooting

Full Job Description

Desktop Service Technician II Location: Minnetonka, MN, US Job ID: 55404

Stratasys is a world leader in 3D printing!

Minnetonka, MN

Stratasys is leading the global shift to additive manufacturing with innovative 3D printing solutions for industries such as aerospace, automotive, consumer products and healthcare. Through smart and connected 3D printers, polymer materials, a software ecosystem, and parts on demand, Stratasys solutions deliver competitive advantages at every stage in the product value chain. The world’s leading organizations turn to Stratasys to transform product design, bring agility to manufacturing and supply chains, and improve patient care.

The Desktop Service Technician II provides advanced desktop and end-user support for hardware, software, mobile devices, collaboration tools, and IT services. This role serves as a Tier 2 escalation point for complex technical issues, supports technology deployments and lifecycle initiatives, and works closely with Service Desk, Infrastructure, and Security teams to ensure a high-quality user experience. The technician is expected to troubleshoot independently, drive issues to resolution, and contribute to process improvements, documentation, and knowledge sharing.

What you will be doing:

Provide Tier 2 support for hardware, software, operating system, mobile device, printer, and peripheral issues
Serve as an escalation point for incidents that cannot be resolved by the Service Desk
Diagnose and resolve complex technical issues while maintaining SLA objectives
Provide white-glove support for executives, VIPs, board meetings, and high-visibility events

Support local and remote users across multiple locations

Deploy, configure, and maintain desktops, laptops, mobile devices, and workplace technology solutions
Support employee onboarding, offboarding, hardware refresh programs, and Windows migrations
Manage inventory, asset tracking, warranty coordination, and device lifecycle activities

Assist with software deployments, patching, and endpoint management initiatives

Support Microsoft 365, Teams, Teams Rooms, conferencing equipment, docking stations, monitors, and peripherals
Assist with conference room technology implementations and troubleshooting

Coordinate with Infrastructure, Networking, Security, and third-party vendors to resolve issues and support projects

Create and maintain technical documentation, knowledge base articles, and standard operating procedures
Identify recurring issues and recommend process improvements
Participate in testing, validation, and implementation of new technologies and services

Share knowledge and mentor junior technicians as needed
Follow all company safety policies and procedures
Attend all required company training
Demonstrate commitments to Stratasys Behaviors by leading, acting, and modeling these values
Other responsibilities as assigned by the department or manager

Must have for this role:

Associates Degree in IT/MIS or 3+ years of applicable work experience in lieu of degree

2+ years of related field service, technical support, help desk, or equipment maintenance experience
Proven experience as a Field Service Technician or in a similar technical support role
Strong knowledge of electronic and mechanical systems, including troubleshooting, repairs, and preventive maintenance
Excellent customer service, communication, and time management skills in a field-based environment
Ability to work independently, coordinate with internal partners, and support flexible business needs

Nice to have:

Previous ServiceNow experience a plus
Strong verbal and written interpersonal and communication skills
Excellent follow-through, attention to detail, and task management skills
Strong problem-solving skills and sound decision-making ability
Experience supporting technical field operations, customer-facing equipment, or advanced manufacturing environments is preferred

Travel Requirements: 10%, regional

What you will be part of:

Company Overview - https://www.stratasys.com/en/about-us/history/
Our Culture and Values - https://www.stratasys.com/en/about-us/culture/
Our Sustainability “3D Printing a Better Tomorrow” - https://www.stratasys.com/en/about-us/sustainability/
Our Locations - https://www.stratasys.com/en/contact-us/office-locations/
Check out our Video - https://www.youtube.com/watch?v=6wmDfmt2bNI

Additional Information:

At Stratasys we have designed a comprehensive Total Rewards program that goes beyond the basics and supports our People First strategy. When you join Stratasys, you’ll gain access to benefits and perks that will support you and your family both inside and outside of work.

For this position, the typical starting hourly pay is from $25.60 to $28.91, which does not include variable incentive pay. This range represents a good faith estimate for this position. Your individual base pay will depend on your skills, qualifications, geographical location, and/or experiences.

In addition to a competitive salary, we offer a comprehensive total rewards package (e.g., Medical, Dental & Vision, Health Savings Accounts, Mental Health Resources etc.), recognition programs, employee stock purchase plan, and 401(k) with company match.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Stratasys will provide reasonable accommodations for qualified individuals with disabilities. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Stratasys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their protected Veteran or disabled status and will not be discriminated against for their race, color, religion, sex, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law. Please view Equal Employment Opportunity Posters provided by OFCCP here.

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Refine Your Search

helpdesk technician ii jobs in minnesota

Desktop Service Technician II

IT Support Technician-Level 2

Desktop Support Technician II

Level 2 IT Support Technician (CMMC / DIB)

IT Technical Specialist, Tier 2

IT Support Specialist Tier II

Computer Systems Tech II

Maintenance Technician II

Help Desk Technician II

Help Desk Technician II

Maintenance Technician II

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