Top 114 Incident manager Jobs in Minnesota

Security Operations Center (SOC) Operator
Mayo Clinic —Rochester, MN
- $27.99 - $37.78 an hour
- 12 hour shift
- Computer literacy
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
14d
Incident Response Engineer - AI Trainer
DataAnnotation —Bloomington, MN
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
Onsite Dispatch | *** Law Enforcement / Military / Security Background ***
FOS Monitoring Services, LLC —Saint Michael, MN
- $22.50 - $27.50 an hour
- Weekends as needed
- Google Workspace
- Military
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
2d
Lead AI/ML Engineer - Remote
UnitedHealth Group —Eden Prairie, MN
- $145,500 - $249,500 a year
- Full-time
- Hybrid work
- Pass drug screening
- System design
- Office
Security Specialist - Winona *$300 Sign-on Bonus*
American Security & Investigations —Winona, MN
- $22 an hour
- Full-time
- 18 years or older
- Pass drug screening
- English
Quick Apply
6d
Senior Manager – AIOps and Major Incident Orchestration
Thomson Reuters —Eagan, MN
- $102,200 - $189,800 a year
- Full-time
- Hybrid work
- 7 years
- Azure
- Computer Science
- Commuter assistance
- Health savings account
Network Analyst
Flint Hills Resources —Rosemount, MN
- $80,000 - $100,000 a year
- On call
- Pass drug screening
- Mid-level
- Continuous improvement
- Paid parental leave
- Health savings account
Business Continuity Manager
Jamf —Minneapolis, MN
- $104,000 - $169,000 a year
- Email
- Remote
- Computer science
- 6 years
- Computer Science
Security Investigator
Pinkerton —Minneapolis, MN
- Full-time
- CPR Certification
- Computer literacy
- First Aid Certification
Technology Disaster Recovery Manager
Jamf —Minneapolis, MN
- $115,000 - $178,000 a year
- Email
- Remote
- Computer science
- Azure
- 6 years
Information Technology Manager
M. A. Mortenson Company —Minneapolis, MN
- $129,000 - $193,600 a year
- Hybrid work
- Oracle
- 5 years
- Engineering
- AD&D insurance
- Paid holidays
IT Operations and Support Manager
Room & Board —Golden Valley, MN
- $105,000 - $130,000 a year
- Full-time
- 5 years
- Office
- Analysis skills
- Profit sharing
- 401(k) matching
Emergency Communications Specialist
Metropolitan Airports Commission —Minneapolis, MN
- $39.47 - $50.78 an hour
- 12 hour shift
- Computer science
- Pass drug screening
- Mid-level
- Health insurance
Enterprise Resiliency Crisis Manager
Ameriprise Financial —Minneapolis, MN
- $100,000 - $137,600 a year
- Full-time
- Office
- Bachelor's degree
- US work authorization
- Dental insurance
- 401(k)
2d
Engineer - Email and Data Protection (Cybersecurity)
Target —Brooklyn Park, MN
- $75,400 - $135,700 a year
- Full-time
- Computer science
- Azure
- Computer Science
- Paid holidays
- Disability insurance
11d
Manager Information Management Analytics
Allina Health System —Minneapolis, MN
- $63.54 - $87.91 an hour
- 8 hour shift
- 18 years or older
- Computer Science
- Customer service
- Disability insurance
- Health insurance
Senior Manager Data Analytics, EDW Reporting Manager
Optum —Eden Prairie, MN
- $112,700 - $193,200 a year
- Full-time
- Azure
- Pass drug screening
- 3 years
5d
Cyber Crisis & Readiness Manager
Accenture —Minneapolis, MN
- $87,400 - $293,800 a year
- Full-time
- Hybrid work
- 3 years
- Mentoring
- US work authorization
- Paid holidays
- Disability insurance
Cybersecurity Analyst - CSIRT
Target —Brooklyn Park, MN
- $69,800 - $125,700 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- Paid holidays
- Disability insurance
Traveling Project EHS Manager - MSG - Data Centers
Turner Construction Company —Minneapolis, MN
- Full-time
- CPR Certification
- 7 years
- Construction site

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Security Operations Center (SOC) Operator

Mayo Clinic -
Rochester, MN

Apply Now

Job Details

Full-time
$27.99 - $37.78 an hour
14 days ago

Benefits

Health savings account
Health insurance
Dental insurance
Flexible spending account
Opportunities for advancement

Qualifications

Computer operation
Productivity software

Full Job Description

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

Medical: Multiple plan options.
Dental: Delta Dental or reimbursement account for flexible coverage.
Vision: Affordable plan with national network.
Pre-Tax Savings: HSA and FSAs for eligible expenses.
Retirement: Competitive retirement package to secure your future.

Responsibilities

The Security Operations Center (SOC) Operator is a communications‑driven role at the center of real‑time security operations. This position is ideal for individuals who thrive in high‑volume, interrupt‑driven environments and excel at radio, phone, and dispatch communications while maintaining continuous situational awareness.

SOC Operators serve as the primary communications hub for security operations, coordinating emergent and non‑emergent requests, dispatching officers, monitoring alarms and camera systems, and ensuring timely escalation of critical events.

Core Communications Responsibilities

Answer and manage high‑volume phone, radio, and intercom traffic in real time
Dispatch security officers using two‑way radio systems with professional radio discipline
Prioritize and route incoming requests based on urgency and operational impact
Effectively manage and coordinate emergency and high-stress situations while maintaining a calm and professional demeanor
Accurately document incidents and communications in a case/incident management system [SOC Operator | PDF]

Situational Awareness & Monitoring
In addition to communications, SOC Operators maintain continuous awareness across multiple systems:

Monitor video management systems, alarms, access control, panic/duress, and infant protection systems
Conduct virtual patrols, video review, and proactive monitoring
Monitor alerts and relay open‑source security information

What Makes This Role Unique

Communications‑first security role (radio, phone, dispatch are core functions)
Fast‑paced, mission‑critical environment
Continuous decision‑making with real‑world impact
Technology‑enabled situational awareness
24/7 operations supporting clinical, staff, patient, and visitor safety

Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM.

Qualifications

High school diploma/GED. Two years of Security, Emergency Medical, or Facilities dispatch/communication center experience or two combined years of customer service, call center, or dispatching experience required. A college degree will substitute for years experience.Experience with Microsoft Office required. Working knowledge of security systems technology (video management, access control, and radio communications systems) preferred. Excellent communication skills and ability to manage alarm dispatching. Must be a problem solver and maintain the ability to make sound decisions without direct supervision during stressful situations. The preferred candidate will be detail oriented, mission driven, and able to multi-task continuously
Emergency Telecommunications certification is preferred. Certification in Lenel access control and Genetec video management system preferred. Knowledge of the intelligence cycle and basic analyst skillset preferred. Working knowledge of radio communications. Basic computer knowledge. Excellent communication skills for interacting with all levels of Mayo Clinic patients, Physicians, and staff. Demonstrates behaviors consistent with Mayo Core Principals.
Must be certified in Emergency Telecommunications (ETC) at the time of hire or become certified within one year of employment. The SOC will assist applicants that are not currently certified in Emergency Telecommunications to obtain their certification after hire.

Exemption Status

Nonexempt

Compensation Detail

$27.99 - $37.78 / hour.

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

72

Schedule Details

Three 12-Hour Shifts: 6P.M.- 6:30A.M.

Weekend Schedule

Every other Weekend - Saturday and Sunday

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter

Lynnette Fleshman

Apply Now

Refine Your Search

incident manager jobs in minnesota

Security Operations Center (SOC) Operator

Incident Response Engineer - AI Trainer

Onsite Dispatch | * Law Enforcement / Military / Security Background *

Lead AI/ML Engineer - Remote

Security Specialist - Winona $300 Sign-on Bonus

Senior Manager – AIOps and Major Incident Orchestration

Network Analyst

Business Continuity Manager

Security Investigator

Technology Disaster Recovery Manager

Information Technology Manager

IT Operations and Support Manager

Emergency Communications Specialist

Enterprise Resiliency Crisis Manager

Engineer - Email and Data Protection (Cybersecurity)

Manager Information Management Analytics

Senior Manager Data Analytics, EDW Reporting Manager

Cyber Crisis & Readiness Manager

Cybersecurity Analyst - CSIRT

Traveling Project EHS Manager - MSG - Data Centers

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