Top 13 It operations manager Jobs in Minnesota

IT Operations Manager
QBE —Ramsey, MN
- $100,000 - $145,000 a year
- Full-time
- Computer science
- 7 years
- Experience equivalent to degree accepted
- Tuition reimbursement
- 401(k) matching
Manager of ITSM Operations
Ryan Companies US Inc —Minneapolis, MN
- $105,000 - $130,000 a year
- Urgently hiring
- Computer Science
- Mid-level
- Analysis skills
- Health savings account
- Disability insurance
Quick Apply
Sr. IT Project Manager (Infrastructure and Operations)
Apogee Services Inc. —Minneapolis, MN
- $120,000 - $140,000 a year
- Full-time
- Computer Science
- 5 years
- Office
- Wellness program
- Employee stock purchase plan
IT Operations Management Analyst
Life Time —Chanhassen, MN
- $78,000 - $107,000 a year
- Full-time
- Computer science
- Microsoft Excel
- Computer Science
- Disability insurance
- Health insurance
6d
Operations Training Manager (Remote)
SOLV Energy, LLC —Saint Paul, MN
- $106,669 - $128,003 a year
- Full-time
- Remote
- Construction site
- ERP systems
- Project management
- Paid holidays
- Disability insurance
Quick Apply
2d
Director of Product Management - Program Operations - Remote
Optum —Eden Prairie, MN
- $159,300 - $273,200 a year
- Full-time
- Hybrid work
- 7 years
- Pass drug screening
- Office
17h
Senior IT Systems Engineer – AI Tools Operations, Enablement and Change Management
Mayo Clinic —Rochester, MN
- $102,336.00 - $150,425.60 a year
- Weekends as needed
- Hybrid work
- Computer Science
- English
- 3 years
- Health savings account
- Health insurance
1d
Manager, AI Service Operations Transformation PMO
CVS Health —Plymouth, MN
- $54,300 - $159,120 a year
- Full-time
- 5 years
- Master's degree
- Bachelor's degree
- Health insurance
- Dental insurance
13d
Salesforce Production Operations Manager
U.S. Bank National Association —Minneapolis, MN
- $133,365 - $156,900 a year
- Full-time
- ERP systems
- 8 years
- Bachelor's degree
- Paid holidays
- Disability insurance
8d
Play It Again Sports and Music Go Round Field Operations Manager
Winmark Corporation —Plymouth, MN
- $65,000 - $90,000 a year
- 8 hour shift
- Inventory management
- Merchandising
- Mid-level
- Profit sharing
- Disability insurance
Quick Apply
Product Strategy & Delivery Manager - Operations
U.S. Bank National Association —Saint Paul, MN
- $119,765 - $140,900 a year
- Full-time
- Office
- 8 years
- Bachelor's degree
- Paid holidays
- Disability insurance
13d
Senior Technical Operations Manager
Delta Industrial Services Inc —Ramsey, MN
- $190,000 - $220,000 a year
- Full-time
- Ability to walk for extended periods
- 5 years
- Office
- Health savings account
- Disability insurance
Quick Apply
10h

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it operations manager jobs near minnesota

IT Operations Manager

QBE -
Ramsey, MN

Apply Now

Job Details

Full-time
$100,000 - $145,000 a year

Benefits

Tuition reimbursement
401(k) matching
Gym membership

Qualifications

Computer science
7 years
Senior level
Leadership
Communication skills

Full Job Description

Time Type: Full time

Worker Type: Employee

IT Operations Manager

The Opportunity: The purpose of this role is to oversee the customer experience by delivering quality service and ensuring customer satisfaction. This includes managing the IT Service Desk operations, handling incidents and requests, and ensuring the smooth execution of core IT Service Management processes such as Major Incident, Problem, Change, Configuration Management, and Disaster Recovery.

Location: Ramsey, Minnesota, or Fargo, North Dakota

Work Arrangement: This role requires 3 days/week in the office at one of the office locations listed above.

The salary range for this role is between $100,000-$145,000, depending on experience and location

Your New Role:

Lead IT service delivery in alignment with enterprise IT strategy, ensuring high-quality, reliable services across the organization.
Own Incident and Request Management processes, driving performance, customer satisfaction, and continuous service improvement.
Partner with stakeholders and vendors to deliver effective, efficient IT services and meet agreed service levels.
Oversee data center and IT facility operations, ensuring environmental stability across power, temperature, and infrastructure.
Maintain physical security of IT facilities, including access controls and risk mitigation measures.
Develop and implement policies and procedures to support reliable data center and service operations.
Ensure business continuity by supporting disaster recovery planning and execution.
Lead and develop teams, including workforce planning for coverage in a 24/7 operational environment.
Manage risks across IT services and infrastructure, conducting audits and driving compliance with internal and external standards.
Oversee budgets, forecasting resource needs and ensuring cost-effective operations.
Drive continuous improvement initiatives across both service management and infrastructure operations.

Required Education

Bachelor's Degree or equivalent combination of education and work experience
Degree in Computer Science, Civil Engineering, Management Information Systems, Software Engineering or related field preferred
ITIL V3 foundation certificate required.

Required Experience

7+ years relevant experience

Preferred Competencies/Skills

Anticipate obstacles by identifying root causes and developing effective solutions
Analyze risks, benefits, and opportunities to support long-term organizational goals
Manage vendor relationships and oversee complex project delivery
Lead, coach, and develop team members while providing clear performance feedback
Develop, implement, and evaluate policies, ensuring compliance with established processes
Coordinate logistics and operational support for IT facilities, including equipment oversight to prevent disruptions
Communicate clearly and professionally across stakeholders
Remain composed and decisive in fast-paced, unpredictable environments
Adapt to change and guide others through evolving priorities
Manage multiple projects and responsibilities concurrently and effectively
Maintain availability to support data center operations as needed

Preferred Experience

Experience managing data centers in multiple locations
Experience managing or leading others in a service oriented process driven environment

Preferred Knowledge

Advanced knowledge of principles, strategies and best practices for the management and support of data centers and IT facilities
Advanced knowledge of principles and methods for ensuring security and environmental stability within data centers and IT facilities
Business and management principles involved in strategic planning, resource allocation, leadership technique, and coordination of people and resources
Fundamental IT concepts, systems, platforms, tools and technologies, hardware, software and services

QBE, a global insurance leader, is the proud parent company of NAU Country Insurance Company. NAU Country writes in 48 states and has nine locations nationwide. Together, we combine the history, expertise, innovation, and a shared commitment to excellence to provide unparalleled insurance solutions to our customers and communities worldwide.

Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate’s professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance. We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team.

QBE Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to:

Hybrid Working – a mix of working from home and in the office
22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
Competitive 401(k) program with company match up to 8%
Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
Tuition Reimbursement for professional certifications, and continuing education
Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community

Why QBE? What if you could have a positive impact – at work and in the world?

At QBE, we’re enabling a more resilient future – for our customers, communities, environment, and for our people. We’re building momentum to achieve something significant and know our people are at the center of our success.

Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. And our international scale means we’re big enough for your ambitions, yet small enough for you to make a real impact.

Join us now, so you can be part of our success – and we can be part of yours!

https://www.linkedin.com/company/qbe-north-america/

Commitment to Diversity

QBE is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with QBE, please inform our Talent Acquisition team to let us know the nature of your accommodation request and your contact information.

Equal Employment Opportunity:

QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; protected veteran status; or disability or any other legally protected status.

Skills:

Communication, Critical Thinking, Customer Value Management, Financial Systems, Global IT Infrastructure, Intentional collaboration, IT Service Management (ITSM), Managing performance, Negotiation, Process Improvements, Risk Management, Services Management, Stakeholder Management, Team Management, Technical Support

How to Apply:

To submit your application, follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Apply Now

Refine Your Search

it operations manager jobs in minnesota

IT Operations Manager

Manager of ITSM Operations

Sr. IT Project Manager (Infrastructure and Operations)

IT Operations Management Analyst

Operations Training Manager (Remote)

Director of Product Management - Program Operations - Remote

Senior IT Systems Engineer – AI Tools Operations, Enablement and Change Management

Manager, AI Service Operations Transformation PMO

Salesforce Production Operations Manager

Play It Again Sports and Music Go Round Field Operations Manager

Product Strategy & Delivery Manager - Operations

Senior Technical Operations Manager

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