Top 3787 Registration Jobs in Minnesota

Patient Financial Services Customer Service Representative
Fairview Health Services —Saint Paul, MN
- $22.96 - $32.42 an hour
- Full-time
- Remote
- Medical office experience
- Mid-level
- Associate's degree
- Work from home
2d
Patient Registration
Fairview Health Services —Saint Paul, MN
- $20.83 - $29.40 an hour
- Research
- High school diploma or GED
- Clinic
Connection Advisor Intermediate (Call Center/Healthcare Scheduler), Remote
Hennepin Healthcare —Minneapolis, MN
- $21.92 - $28.36 an hour
- 8 hour shift
- Remote
- Microsoft Outlook
- Psychiatry
- Mid-level
- Disability insurance
- Health insurance
Connection Advisor Outreach (Call Center/Healthcare Scheduler), Remote
Hennepin Healthcare —Minneapolis, MN
- $23.47 - $31.33 an hour
- 8 hour shift
- Remote
- Microsoft Outlook
- Psychiatry
- High school diploma or GED
- Disability insurance
- Health insurance
Patient Registration (Psychiatry)
Fairview Health Services —Minneapolis, MN
- $20.83 - $29.40 an hour
- Monday to Friday
- Psychiatry
- High school diploma or GED
- Clinic
Connection Advisor Associate (Call Center/Healthcare Scheduler), Remote
Hennepin Healthcare —Minneapolis, MN
- $21.35 - $24.82 an hour
- 8 hour shift
- Remote
- Spanish
- Microsoft Outlook
- Psychiatry
- Disability insurance
- Health insurance
3d
Contact Center Customer Experience Specialist - Cardmember Services
U.S. Bank National Association —Minnesota
- $20 an hour
- Weekends as needed
- Remote
- 18 years or older
- Research
- High school diploma or GED
- Paid holidays
- Disability insurance
Representative Contact Center
RIDGEVIEW MEDICAL CENTER —Chaska, MN
- $20.68 - $28.93 an hour
- Part-time
- Remote
- Computer literacy
- Basic math
- English
Quick Apply
11d
YouthWorks Registration Coordinator
YouthWorks —Minneapolis, MN
- $40,000 - $50,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Disability insurance
- Health insurance
14d
Registration Specialist Senior
Hennepin Healthcare —Minneapolis, MN
- $22.29 - $28.11 an hour
- 8 hour shift
- Acute care
- Bilingual
- Psychiatry
- Disability insurance
- Health insurance
14d
Online Sweepstakes Reviewer (Remote) - Paid Contract Position
Signup Expert —Minneapolis, MN
- Contract
- Remote
- Research
- Communication skills
- Entry level
Quick Apply
Scheduling Coordinator
Fairview Health Services —Maplewood, MN
- $20.83 - $29.40 an hour
- 1 year
- Associate's degree
- Entry level
13h
Front Desk/Registration & Transportation Supervisor
Indian Health Board of Minneapolis —Minneapolis, MN
- $60,000 - $70,000 a year
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Driver's License
- AD&D insurance
- Disability insurance
Quick Apply
Scheduler - HVI - Multiple Work Locations
North Memorial Healthcare —Maple Grove, MN
- $19.07 - $27.44 an hour
- 8 hour shift
- Hospital
- Medical office experience
- Mid-level
- Health insurance
- Tuition reimbursement
20h
Complex Scheduler
Fairview Health Services —Minneapolis, MN
- $22.96 - $32.42 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Registration Specialist
North Memorial Healthcare —Robbinsdale, MN
- $23.39 an hour
- Part-time
- 18 years or older
- Hospital
- Medical office experience
- Health insurance
- Tuition reimbursement
Authorization Specialist
Park Nicollet Clinics —Saint Louis Park, MN
- $22.66 - $34.00 an hour
- Part-time
- Microsoft Outlook
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Admission Representative Clerk - Allina Health Surgery Center
SCA Health —Vadnais Heights, MN
- $22.00 - $32.60 an hour
- Full-time
- Computer literacy
- HIPAA
- High school diploma or GED
- Disability insurance
- Health insurance
2d
Administrative / General Clerk III
DTSV Inc —Bloomington, MN
- $30.10 an hour
- Microsoft Excel
- Microsoft Outlook
- Data analysis skills
Quick Apply
Administrative/General Clerk II - Bloomington
CLEAR GLOBAL SOLUTIONS, LLC —Bloomington, MN
- $27.59 an hour
- Microsoft Excel
- Microsoft Outlook
- Data analysis skills
- Disability insurance
- Health insurance
Quick Apply

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Patient Financial Services Customer Service Representative

Fairview Health Services -
Saint Paul, MN

Apply Now

Job Details

Full-time
$22.96 - $32.42 an hour
2 days ago

Benefits

Work from home

Qualifications

Data integrity assurance
Managing customer accounts
Health insurance co-pays
Patient question and concern management
Account maintenance
Data validation techniques
Maintaining patient confidentiality
Medical office experience
Regulatory compliance
Health insurance customer support
Mid-level
Incident Escalation
Patient financial aid assistance
Financial issue resolution
Data integrity and documentation
Health information data integrity
Debt collection payment plan
Financial counseling
Vendor communication
Financial needs assessment
Insurance provider collaboration
Bad debt management
Billing issue inquiries
Case referral
Handling account queries
Associate's degree
Medical billing regulations compliance
Escalation handling
2 years
Medical debt collection accounts

Full Job Description

Responsibilities/Job Description:

Fairview is looking to add a Patient Financial Services Customer Service Representative to our team. This is a full-time, benefit-eligible position that works Monday through Thursday from 9:00 a.m. to 5:30 p.m. and Fridays from 8:00 a.m. to 4:30 p.m. Following the completion of training, team members work from home while remaining closely connected with their team and leadership. The ideal candidate will have previous customer service and call center experience, knowledge of medical billing, and experience processing patient payments while providing exceptional customer service.

This position is responsible for providing Fairview patients with an understanding of the billing and insurance processing of their healthcare services through the inbound call center. The CSC Representative will counsel patients on financial solutions available to them either through direct payments, payment plans, or screening for qualification for assistance programs. The CSC Representative will manage both hospital and physician accounts in all systems and understand in depth the Registration, Hospital Billing, and Clinic Billing functions that are necessary to resolve accounts. They will also be well-versed in collection practices, understanding of the Attorney General Requirements, and able to liaison with bad debt vendors when needed. They will have detailed knowledge of the functions within the Revenue Cycle and how they interact in the life of a patient account.

Responsibilities

Maintains the best practice routine per department guidelines:
Handle calls presented to CSC through the automated call distribution system accurately and efficiently.
Work independently in problem solving with patients regarding their accounts in both hospital and clinic billing situations. Counsel the patient on the complexity of the interdependency between hospital and physician billing within the patient’s continuity of care.
Able to handle each call with compassion, service, dignity and integrity in mind as aligned with MHealth Fairview's values
Timely processing of patient/insurance requests for follow-up of payment research, checking charges, coding review, insurance processing concerns, etc.
Identifies when callers need to be referred to insurance specialist or escalation staff for further assistance.
Notifies patient and/or guarantor of self-pay balances co-pays/deductible/coinsurance, etc.
Understands and adheres to Revenue Cycle’s Escalation Policy.
Contributes to the process or enablement of collection of expected payment.
Meet department goals and maintain productivity while working remotely.
Manage accuracy of accounts to ensure appropriate billing and compliance with patient privacy and data integrity:
Timely and accurate work
Verifies insurance benefits to maximize reimbursement.
Assists customers regarding billing questions and ensures appropriate resolution of problems. Explain and interpret eligibility rules and regulations or identify other resources available for financial assistance. Identify patients who may be eligible for financial exceptions. Keep updated on changes with regulatory issues.
Validate patient data is accurate and authorization is in place to provide information.
Uninsured accounts reviewed and managed to include validation that uninsured discounts have been appropriately applied, and all payment sources available to the patient have been explored.
Bad debt management of accounts and interactions with vendors.
Counsel patients throughout the collection process on solutions available to them for account resolution.
Problem solves with vendors and patients on reasonable resolutions.
Identify patients with financial need.

Required Qualifications

2 years customer service experience
This individual should have strong interest in learning new IS systems (PASS, Deloitte overlay system, Healthworks, etc.) as well as the ability to work independently

Preferred Qualifications

Associate of Arts
2 years in healthcare customer service
3 years experience in a hospital or clinic business office
Previous call center experience

Qualifications: $22.96- $32.42 Hourly

Apply Now

Refine Your Search

registration jobs in minnesota

Patient Financial Services Customer Service Representative

Patient Registration

Connection Advisor Intermediate (Call Center/Healthcare Scheduler), Remote

Connection Advisor Outreach (Call Center/Healthcare Scheduler), Remote

Patient Registration (Psychiatry)

Connection Advisor Associate (Call Center/Healthcare Scheduler), Remote

Contact Center Customer Experience Specialist - Cardmember Services

Representative Contact Center

YouthWorks Registration Coordinator

Registration Specialist Senior

Online Sweepstakes Reviewer (Remote) - Paid Contract Position

Scheduling Coordinator

Front Desk/Registration & Transportation Supervisor

Scheduler - HVI - Multiple Work Locations

Complex Scheduler

Registration Specialist

Authorization Specialist

Admission Representative Clerk - Allina Health Surgery Center

Administrative / General Clerk III

Administrative/General Clerk II - Bloomington

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