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Senior Account Manager

Financial Recovery Services -
Mendota Heights, MN

Apply Now

Job Details

Full-time

Benefits

Paid training
Paid holidays
Dental insurance
Paid time off
Vision insurance

Qualifications

Computer operation
Phone communication
Basic math
High school diploma or GED
Computer skills

Full Job Description

Senior Account Manager

Financial Recovery Services is seeking qualified Senior Account Manager candidates.

Senior Account Manager – Position at a Glance

This position is responsible for contacting consumers with past due accounts, attempting to collect outstanding debts by negotiating repayment plans, maintaining detailed records of collection efforts, and ensuring compliance with relevant laws while professionally interacting with consumers to recover overdue payments.

Job Type: Full-Time | Hourly | Non-Exempt
Location: Mendota Heights, MN
Start Date: Hiring Immediately
Industry: Debt Collection, Customer Service, Financial Services
Compensation: Competitive hourly wage + performance bonuses
Experience Level: 6+ months preferred | Training provided

Take Your Collections Career to the Next Level with FRS

Are you ready to step into a high-impact role in financial recovery and account management? Join Financial Recovery Services (FRS) as a Senior Account Manager and help clients recover outstanding balances while building your career in a fast-paced, performance-driven environment.

Whether you’re continuing your journey in debt collection, or looking to grow in a team that values development and performance, FRS provides the structure, support, and growth opportunities you need.

What to Expect in a
Senior Account Manager Role

As part of our Operations Department, you’ll work closely with your Team Leader or Production Manager to manage a portfolio of aged receivables, connect with consumers, and drive positive outcomes.

As a Senior Account Manager, You’ll:

Manage a portfolio of accounts using our Collection Resource System (CRS)
Contact consumers via phone/email to resolve outstanding financial obligations
Document all conversations accurately and in compliance with FDCPA and state laws
Skip trace to locate updated contact information as needed
Track your performance through daily reports and working toward monthly goals
Maintain consistent coverage across all assigned accounts

No Collections Experience? We’ll Help You Succeed

While prior experience in collections or customer service is preferred, we offer paid training to support your development in:

Understanding debt collection laws (FDCPA & state regulations)
Mastering tools like CRS, CBR, and Fast Data
Sharpening your communication and problem-solving skills
Learning sales techniques to drive successful consumer engagement

Qualifications and Top Skills for Senior Account Manager

Qualifications

High school diploma or GED required; some college or technical training preferred
6+ months of experience in collections, sales, customer service, or a similar field preferred
Must pass FDCPA exam and obtain collector license (training provided)
Basic math, computer, and phone operation skills required
Strong interpersonal and conflict-resolution skills

You’re a Great Fit If You:

Are confident on the phone and thrive in a call center environment
Are analytical, detail-oriented, and motivated by performance goals
Communicate clearly — both verbally and in writing
Adapt easily to change and enjoy solving problems
Understand or are willing to learn skip tracing and collections best practices
Speak Spanish? That’s a big plus!

Compensation, Bonuses, and Benefits

Competitive hourly pay + uncapped monthly performance bonuses
Full training provided — collections or call center experience helpful but not required
Advancement path toward Senior Account Manager status (performance-based)
Health, dental, and vision insurance options
Paid time off, paid holidays, and a supportive team culture
Mentorship, coaching, and ongoing development

Ready to Take the Next Step?

We’re hiring motivated individuals who are ready to make an impact and grow with us. If you’re driven, coachable, and ready to build a career — we’d love to hear from you.

Apply Now

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senior collection jobs in minnesota

Senior Account Manager

Senior Account Clerk - Billing (Part Time)

SR COMMERCIAL LOAN OFFICER - COMO (ST. PAUL)

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I want to receive the latest job alert for senior collection in minnesota

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Senior Account Manager

Senior Account Manager – Position at a Glance

Take Your Collections Career to the Next Level with FRS

What to Expect in a
Senior Account Manager Role

As a Senior Account Manager, You’ll:

No Collections Experience? We’ll Help You Succeed

Qualifications and Top Skills for Senior Account Manager

Qualifications

You’re a Great Fit If You:

Compensation, Bonuses, and Benefits

Ready to Take the Next Step?

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senior collection jobs in minnesota

Senior Account Clerk - Billing (Part Time)

SR COMMERCIAL LOAN OFFICER - COMO (ST. PAUL)

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for senior collection in minnesota

Explore jobs in more locations

Senior Account Manager

Senior Account Manager – Position at a Glance

Take Your Collections Career to the Next Level with FRS

What to Expect in a Senior Account Manager Role

As a Senior Account Manager, You’ll:

No Collections Experience? We’ll Help You Succeed

Qualifications and Top Skills for Senior Account Manager

Qualifications

You’re a Great Fit If You:

Compensation, Bonuses, and Benefits

Ready to Take the Next Step?

What to Expect in a
Senior Account Manager Role