Job Overview
Join our team at Jersey Mike’s Subs as a General Manager and lead a high-performing restaurant in a fast-paced, high-energy environment built on service, quality, and community. This is a senior leadership role responsible for driving operational excellence, developing talent, and delivering strong financial performance.
As a General Manager, you will have full ownership of your restaurant’s success—including team development, guest experience, and profitability. You will be expected to build a culture of accountability, lead from the front during peak hours, and ensure every sub is made “Mike’s Way” with consistency and precision.
This is a salaried leadership position offering significant growth opportunities within a rapidly expanding, multi-unit franchise organization.
Key Responsibilities
- Own and oversee all aspects of restaurant operations, including sales, profitability, and team performance
- Lead, develop, and hold accountable a team of Assistant Managers, Shift Leaders, and Crew Members
- Drive top-line sales through operational execution, speed of service, and local store marketing (LSM) initiatives
- Manage labor, scheduling, and deployment to achieve targeted sales per labor hour (SPLH) and labor percentages
- Ensure consistent execution of brand standards, including proper portioning, slicer usage, and “Mike’s Way” preparation
- Maintain strict control over food cost, inventory, ordering, and product yields
- Enforce all food safety, sanitation, and operational compliance standards
- Oversee cash controls, deposits, and financial reporting accuracy
- Lead training and development programs to build internal bench strength and future leaders
- Maintain a strong in-store presence, especially during peak lunch and dinner hours
- Foster a positive, team-first culture rooted in accountability, respect, and performance
Qualifications
- 2+ years of restaurant leadership experience, with General Manager or equivalent experience preferred
- Proven ability to drive sales, manage P&L performance, and control labor and food costs
- Strong leadership skills with a track record of developing high-performing teams
- Deep understanding of high-volume QSR or fast-casual operations
- Experience with POS systems, scheduling, inventory management, and cash controls
- Strong organizational, communication, and problem-solving skills
- Ability to work a minimum 50-hour workweek, including nights, weekends, and holidays
- Hands-on leadership style with a commitment to being present in the restaurant during guest hours
Compensation & Benefits
- Competitive base salary
- Performance-based bonus structure tied to store profitability and operational metrics
- Note: Total compensation may include additional earnings based on restaurant performance
What We Offer
- Clear path for advancement within a rapidly growing, multi-unit franchise group
- Hands-on leadership development and operational training
- A strong, performance-driven culture focused on accountability and results
- The opportunity to lead a business, not just manage a shift
- Involvement in community-driven initiatives, including the annual Month of Giving
Why Jersey Mike’s?
At Jersey Mike’s Subs, we don’t just make subs—we build leaders and strengthen communities. We take pride in operational excellence, developing our people, and delivering a consistent guest experience every day. If you’re looking to take ownership of a business, lead a team, and grow within a high-performing organization, this is the opportunity.
Pay: $65,000.00 - $70,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Application Question(s):
- Are you willing to meet the shift requirements, including working at least three shifts from 9:00 AM to 7:00 PM and maintaining a 50-hour workweek?
Experience:
- Restaurant management: 2 years (Required)
Work Location: In person
