Top 17 Technical support associate Jobs in Minnesota

Customer Support Associate I
MatrixCare —Bloomington, MN
- $21.95 - $29.10 an hour
- Full-time
- Remote
- Analysis skills
- Bachelor's degree
- Experience equivalent to degree accepted
- Commuter assistance
- Health savings account
Scientific Support Associate
Bio-Techne —Minneapolis, MN
- $40,300 - $66,250 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Data analysis skills
- Paid parental leave
- Health savings account
IT Asset Field Support Associate
Fairview Health Services —Minneapolis, MN
- $25.26 - $35.67 an hour
- On call
- Mid-level
- Driver's License
- Driving
7d
Associate Remote Technical Service Specialist (Electrophysiology Technologies)
Medtronic —Minnesota
- $53,600 - $80,400 a year
- 8 hour shift
- Hybrid work
- Bachelor of Science
- Mid-level
- High school diploma or GED
- Paid training
- Health savings account
3d
IT Support Associate II, Operations Technology Solution (OTS)
Amazon.com Services LLC —Maple Grove, MN
- $23.50 - $37.74 an hour
- Full-time
- Mid-level
- Windows
- Paid parental leave
- Health insurance
Support Operations Associate I
Alarm.com —Minneapolis, MN
- $21 - $22 an hour
- Email
- Hybrid work
- Bachelor's degree
- Criminal background check
- Communication skills
- Paid parental leave
- Health savings account
Quick Apply
Customer Service Associate Licensed
Wells Fargo —Minneapolis, MN
- $67,000 a year
- Full-time
- Background check
- Research
- Continuous improvement
- Commuter assistance
- Disability insurance
Quick Apply
11d
IT Help Desk Associate
Nextten Stauer, LLC —Burnsville, MN
- $50,000 - $60,000 a year
- Computer science
- Azure
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
4d
Senior Associate, Technology Operations
AllianceBernstein —Minneapolis, MN
- Full-time
- Mid-level
- Mentoring
- 4 years
Technical Support Associate
AirCorps Aviation —Bemidji, MN
- From $23 an hour
- Background check
- Clean driving record
- Computer literacy
- Health savings account
- Health insurance
IT Support Associate
ZUMBRO VALLEY HEALTH CENTER INC —Rochester, MN
- $52,228 - $62,664 a year
- Full-time
- Addiction Medicine
- Mid-level
- Windows
- Free parking
- Disability insurance
Quick Apply
5h
Associate Technician
Mankato Computer Technology —Mankato, MN
- $15 - $16 an hour
- 8 hour shift
- Windows
- Microsoft Office
- Driver's License
- Paid time off
- Parental leave
Quick Apply
8d
Customer Service Associate Grand Market PT/SW
Wewinabi Inc. —Onamia, MN
- Part-time
- Background check
- Communication skills
- Entry level
- Health insurance
- 401(k)
Sales Associate / Customer Service Representative
Drybar Shops —Wayzata, MN
- $13 - $17 an hour
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- 1 year
- Paid time off
- Flexible schedule
3d

More jobs to discover

Find similar jobs that you might be interested in.

Scientific Support Associate
Bio-Techne —Minneapolis, MN
The responsibilities of this position ( Scientific Support Associate , SSA ) are to respond to incoming technical inquiries and basic complaints by provid ing…
$40,300 - $66,250 a year
Associate Scientist
Zomedica —Plymouth, MN
Contribute to the preparation of technical reports, summaries, and documentation. Support the development and optimization of immunoassays on the Company’s…
$50,000 - $60,000 a year
Quick Apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Analyst, Associate Technology Support (Columbus)
Victoria's Secret —Reynoldsburg, OH
Partner with other business groups in VS&Co. to resolve multi-layer problems. Level 2 support – defined as: anything needing in person & remote support.
$59,300 - $77,805 a year
IT Support Associate II, Ops Tech Solutions (OTS)
Amazon.com Services LLC —West Jefferson, OH
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a…
$23.50 - $37.74 an hour
10d

Show more jobs in cities nearby

I want to receive the latest job alert for technical support associate in minnesota

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support associate jobs near minnesota

Customer Support Associate I

MatrixCare -
Bloomington, MN

Apply Now

Job Details

Full-time
$21.95 - $29.10 an hour

Benefits

Commuter assistance
Health savings account
AD&D insurance
Employee stock purchase plan
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Employee assistance program
Vision insurance

Qualifications

Salesforce Cloud
CRM system proficiency
Technical Proficiency

Full Job Description

The Customer Support Associate I role is a full-time position in the Customer Support Department. In this role, you will receive specialized product and industry training specific to the product you will support. A successful Customer Support Associate I is a motivated individual who is customer-focused and uses their analytical skills to find the root cause of an issue. If you are passionate about your performance and innovation in a healthcare technology company, then MatrixCare is the place for you!

Essential Duties and Responsibilities:

Provide effective phone and email software support to customers reporting problems or requiring on-the-spot coaching with the MatrixCare products
Utilize the Salesforce Service Console to log customer cases
Perform basic and advanced troubleshooting to identify/verify the underlying cause of customer-reported problems
Utilize internal resources to assist in the prompt resolution of application and technical issues
Contribute to the maintenance and improvement of the knowledge base
Escalate calls to higher-level analysts according to defined support processes
Contribute to the monthly team goals
Participate in after-hours on-call rotation

Required Knowledge, Skills, and Abilities:

Excellent customer service and interpersonal skills
Effective problem-solving, analytical, and prioritization abilities.
Excellent verbal and written communication skills
Technical aptitude with a willingness and ability to learn new technologies and applications
Ability to work collaboratively and effectively in a team environment
Strong attention to detail and being able to document issues
Resolving customer situations with professionalism and urgency.

Education and Experience:

Bachelor’s degree or relevant workforce experience
One to two years of experience in technical support
Salesforce experience
Experience with Point of Sale or accounting applications a plus
Previous experience working remotely or in a distributed team environment

We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance.

Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.

Subject to the absolute discretion of the company, this role may be eligible to receive stock equity based on company, business unit, and/or individual performance.

At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this position is: 21.95 - 29.10 USD Hourly

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.

Apply Now

Refine Your Search

technical support associate jobs in minnesota

Customer Support Associate I

Scientific Support Associate

IT Asset Field Support Associate

Associate Remote Technical Service Specialist (Electrophysiology Technologies)

IT Support Associate II, Operations Technology Solution (OTS)

Support Operations Associate I

Customer Service Associate Licensed

IT Help Desk Associate

Senior Associate, Technology Operations

Technical Support Associate

IT Support Associate

Associate Technician

Customer Service Associate Grand Market PT/SW

Sales Associate / Customer Service Representative

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for technical support associate in minnesota

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected