Top 30 Help desk analyst Jobs in Minnetonka, Mn

Epic Cadence and RTE Analyst - Remote
UnitedHealth Group —Eden Prairie, MN
- $91,700 - $163,700 a year
- Full-time
- Hybrid work
- Pass drug screening
- Mid-level
- Office
Support Analyst
TempWorks Software —Bloomington, MN
- $40,000 - $55,000 a year
- On call
- Research
- Office
- SQL
- Health savings account
- AD&D insurance
IT Support Specialist Tier II
AIIStar Construction —Eden Prairie, MN
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- Residential
- In-person
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist
ADVANCED WEB TECHNOLOGIES, INC —Minneapolis, MN
- $23 - $30 an hour
- Monday to Friday
- Azure
- Customer service
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
IT Data Analyst II
Apothecary Products —Burnsville, MN
- $65,395 - $98,093 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Help Desk Analyst
Xinnovit —Saint Paul, MN
- $25 - $35 an hour
- Part-time
- Mid-level
- Windows
- High school diploma or GED
Quick Apply
16h
Manager of ITSM Operations
Ryan Companies US Inc —Minneapolis, MN
- $105,000 - $130,000 a year
- Urgently hiring
- Computer Science
- Mid-level
- Analysis skills
- Health savings account
- Disability insurance
Quick Apply
Research & Data Analyst – Healthcare
Miga Solutions —Plymouth, MN
- Office
- Microsoft Office
- 3 years
- Paid holidays
- Health insurance
Knowledge Content Strategist - Management Analyst 4
State of Minnesota - Employ & Econ Development Dept —Saint Paul, MN
- $34.07 - $50.53 an hour
- Online Application
- Hybrid work
- Background check
- Mid-level
- Office
- Paid parental leave
- Paid holidays
12d
IT Service Management Analyst
Fairview Health Services —Minneapolis, MN
- $74,006.40 - $104,499.20 a year
- On call
- 5 years
- Mid-level
- Analysis skills
Epic Inpatient Orders Analyst - Remote
Optum —Eden Prairie, MN
- $91,700 - $163,700 a year
- Full-time
- Hybrid work
- 5 years
- Pass drug screening
- Mid-level
Data Analysis & Implementation Planner / Management Analyst 4
State of Minnesota - Human Services Dept —Saint Paul, MN
- $34.07 - $50.53 an hour
- Online Application
- Hybrid work
- Mid-level
- Master's degree
- Bachelor's degree
- Paid parental leave
- Paid holidays
IT Solutions Analyst
Portico Benefit Services —Minneapolis, MN
- $74,000 - $110,000 a year
- Hybrid work
- Mid-level
- 3 years
- SQL
- Health insurance
Quick Apply
7d
Epic Professional Billing Analyst - Remote
Optum —Eden Prairie, MN
- $91,700 - $163,700 a year
- Full-time
- Hybrid work
- Pass drug screening
- Mid-level
- Office
Sr Manager Cybersecurity Defense(Remote Or Hybrid)
Target —Brooklyn Park, MN
- $132,000 - $238,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Continuous improvement
- Paid holidays
- Disability insurance
Lead Business Analyst
TempWorks Software —Bloomington, MN
- $104,000 - $144,000 a year
- 7 years
- Research
- Office
- Health savings account
- AD&D insurance
Integration and Automation Engineer
ACCRA Management Group LLC —Minnetonka, MN
- $94,000 - $125,000 a year
- Full-time
- Hybrid work
- 7 years
- Azure
- Computer Science
- Health savings account
- Health insurance
Business Analyst II
City of St. Paul —Saint Paul, MN
- $76,190.40 - $108,971.20 a year
- Online Application
- Background check
- ERP systems
- Mid-level
- Commuter assistance
- AD&D insurance
3d
Product Manager - Associate Product Management Specialist
State of Minnesota - Employ & Econ Development Dept —Saint Paul, MN
- $34.07 - $50.53 an hour
- Online Application
- Hybrid work
- Background check
- Writing skills
- Mid-level
- Paid parental leave
- Paid holidays
11d
Lead Engineer - Red Team(Remote Or Hybrid)
Target —Brooklyn Park, MN
- $132,000 - $238,000 a year
- Full-time
- Remote
- Continuous improvement
- Travel
- Mentoring
- Paid holidays
- Disability insurance

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help desk analyst jobs near minnetonka, mn

Epic Cadence and RTE Analyst - Remote

UnitedHealth Group -
Eden Prairie, MN

Apply Now

Job Details

Full-time
$91,700 - $163,700 a year

Qualifications

Revenue cycle management
Medical insurance coverage verification
Enterprise software
Employee relationship building
Key Performance Indicators
Epic Certification

Full Job Description

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.

Optum's EHR Services represents one of the fastest growing practices within Optum Insight's Advisory and Implementations business unit. The EHR Services practice is comprised of 600+ individuals across the U.S. and Ireland who are dedicated to improving the healthcare delivery system through the power of healthcare technology, specifically, the EHR and integrated applications and tools. By joining the EHR Services team, you'll partner with some of the most gifted healthcare technology thought leaders within the industry, collaborate with experienced consulting and healthcare leaders, and help partners capture the benefits of their EHR investment.

Optum seeks an Epic Patient Access Analyst with hands-on experience in EHR Services implementation and operation projects. They will manage integration teams, train best practices, and align with EHR Services to ensure successful project execution.

Solid candidates for this role will be able to demonstrate self-motivation, individual leadership, and team collaboration. Most importantly, our EHR Services team will foster a culture of diversity and inclusion and drive innovation for our company and our clients.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

Provide Epic product function and build for assigned Epic module related to Epic Patient Access applications including Prelude and Cadence
Collaborate with end users to design and build the Epic system in a timely and professional manner and make corrective configuration or enhancements
Work closely with Patient Access users to design, build and improve scheduling, registration, admission, authorization, and patient throughput workflows
Lead medium to large complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases
Mentor team members on Epic functionality as well as workflows, documentation, best practices, change management, etc.
Serve as a subject matter expert for Epic Patient Access modules and workflows
Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs
Identify system optimization and enhancement opportunities and collaborate with vendors and other IT analysts in order to design and implement effective solutions
Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required
Configure and build visit types, work queues, registration forms, referral templates, and provider records
Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented
Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software
Work with trainers to develop and maintain application specific training curriculum and materials
Adhere to organization standards for system configuration and change control
Develop solid relationships with end user communities, customers and business partners
Attend, participate in, and contribute to meetings throughout the facility
Facilitate communication with stakeholders from initial requirements to final implementation
Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

Active / current Epic certification in Cadence and/or Prelude
5+ years of healthcare experience
2+ years of experience in an Epic analyst role with function and build experience
2+ years of direct client healthcare domain knowledge in registration, real time eligibility and insurance verification
2+ years of Subject Matter Expertise (SME) in Epic Patient Access applications
2+ years of knowledge of revenue cycle metrics, KPIs, and process improvement techniques relative to these areas

Preferred Qualifications:

Active / current Epic certification in RTE OR Referrals
Completed Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges
4+ years of knowledge in policies and procedures related to the operational functions
2+ years of demonstrated ability and history of team management (informal or formal), cross-team communication and leadership skills
Proficiency with MS Excel, Visio, PowerPoint and SharePoint

Key Competencies:

Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
In-depth knowledge of Epic EMR and the full implementation lifecycle of Epic's suite of EMR applications
Teamwork and Collaboration. Consultative and collaborative style with demonstrated ability with cross-functional teams
Demonstrate the ability to build and maintain solid internal relationships as well as motivate and inspire other team members through solid consultative skills
Demonstrates a solid ability to build partnerships and influence others. Work across team, group and business boundaries to drive commonality and reusability in solution to real-world problems
Demonstrate solid relationship management skills and ability to handle challenging interpersonal situations

All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

#OptumInsightPJ

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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Refine Your Search

help desk analyst jobs in minnetonka, mn

Epic Cadence and RTE Analyst - Remote

Support Analyst

IT Support Specialist Tier II

IT Support Specialist

IT Data Analyst II

Help Desk Analyst

Manager of ITSM Operations

Research & Data Analyst – Healthcare

Knowledge Content Strategist - Management Analyst 4

IT Service Management Analyst

Epic Inpatient Orders Analyst - Remote

Data Analysis & Implementation Planner / Management Analyst 4

IT Solutions Analyst

Epic Professional Billing Analyst - Remote

Sr Manager Cybersecurity Defense(Remote Or Hybrid)

Lead Business Analyst

Integration and Automation Engineer

Business Analyst II

Product Manager - Associate Product Management Specialist

Lead Engineer - Red Team(Remote Or Hybrid)

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