Top 166 It support specialist Jobs in Minnetonka, Mn

IT Help Desk Technician
PEAK TECHNOLOGIES —Hopkins, MN
- $18 - $22 an hour
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- SQL
- Paid holidays
- Health insurance
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6d
Helpdesk Technician
Confidential —Saint Paul, MN
- $24.70 - $32.00 an hour
- Full-time
- Background check
- Mid-level
- Windows
- Health insurance
- Dental insurance
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IT Desktop Support
Axiom Technologies —Shakopee, MN
- Part-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Technology Support Specialist (2 Positions Available)
Eden Prairie Schools —Eden Prairie, MN
- $28.51 an hour
- Multiple hires
- Customer service
- High school diploma or GED
- 1 year
9d
IT Support Specialist Tier II
AIIStar Construction —Eden Prairie, MN
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- Residential
- In-person
- Health insurance
- Dental insurance
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Technical Operations Support Analyst - Remote
Optum —Eden Prairie, MN
- $72,800 - $130,000 a year
- Full-time
- Hybrid work
- Azure
- Pass drug screening
- Research
3d
IT Support Specialist, Tier I
Brave North Technology —Saint Paul, MN
- $23 - $29 an hour
- 8 hour shift
- Hybrid work
- Mid-level
- Office
- Windows
- Health savings account
- 401(k)
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12d
IT Support & Applications Specialist
Alerus Financial —Minnetonka, MN
- $25 - $30 an hour
- Mid-level
- Office
- Bachelor's degree
- Paid holidays
- Disability insurance
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13d
Support Services Technician
Veracity Technologies —Minnetonka, MN
- 8 hour shift
- Office
- Organizational skills
- Communication skills
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Help Desk Technician I
Willdan —Minnetonka, MN
- $30 - $35 an hour
- Hybrid work
- Office
- Windows
- Microsoft Office
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1d
IT Desktop Service Specialist
North Memorial Healthcare —Robbinsdale, MN
- $24.63 - $36.94 an hour
- 8 hour shift
- Clean driving record
- Hospital
- Windows
- Health insurance
- Tuition reimbursement
IT Systems Support Specialist
JAPS-OLSON COMPANY, LLC —Saint Louis Park, MN
- $24 - $28 an hour
- Weekends as needed
- Office
- Windows
- Ability to lift 50 pounds
- Paid parental leave
- Health savings account
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IT Help Desk Support Technician
AvarTec —Coon Rapids, MN
- Full-time
- Clean driving record
- English
- Mid-level
- Opportunities for advancement
- Flexible schedule
IT Support Specialist
Wold Architects Inc —Minneapolis, MN
- $50,000 - $70,000 a year
- Full-time
- Computer science
- Computer Science
- Office
- Paid parental leave
- Health savings account
Quick Apply
IT Support Specialist
Abraham Technical Services Inc —Rogers, MN
- $24 - $29 an hour
- Full-time
- Mid-level
- Organizational skills
- Communication skills
IT Support Associate II, Operations Technology Solution (OTS)
Amazon.com Services LLC —Maple Grove, MN
- $23.50 - $37.74 an hour
- Full-time
- Mid-level
- Windows
- Paid parental leave
- Health insurance
Technical Support Specialist
Boston Scientific —Arden Hills, MN
- $51,000 - $96,900 a year
- Computer literacy
- Neurology
- Mentoring
IT Service Desk Analyst
PROMED MOLDED PRODUCTS INC —Plymouth, MN
- $23.44 - $32.35 an hour
- Full-time
- Bilingual
- Azure
- Mid-level
- Profit sharing
- Health savings account
4d
IT Support Engineer I, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Shakopee, MN
- $25.48 - $41.68 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Service Desk Administrator I (IT)
HR Green —Saint Paul, MN
- $50,500 - $87,200 a year
- On call
- Microsoft Outlook
- Mid-level
- Office
Quick Apply

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it support specialist jobs near minnetonka, mn

IT Help Desk Technician

PEAK TECHNOLOGIES
Hopkins, MN

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Job Details

Full-time
$18 - $22 an hour
6 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
Professional development assistance
Retirement plan
Paid sick time

Qualifications

Network troubleshooting
System maintenance
High school diploma or GED
IT infrastructure
Desktop (troubleshooting support)
Technical Proficiency

Full Job Description

Overview

Join our dynamic IT support team as an IT Help Desk Technician, where your technical expertise and customer service skills will drive seamless technology experiences across our organization. In this vital role, you'll be the first point of contact for resolving hardware, software, and network issues, ensuring our systems run smoothly and efficiently. Your proactive approach will empower users, troubleshoot complex problems, and contribute to maintaining a robust IT infrastructure that supports our mission of operational excellence. This paid position offers an exciting opportunity to develop your skills in a fast-paced, technology-driven environment while making a tangible impact every day.

Responsibilities

Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system.

Diagnose and resolve basic hardware, software, and network issues.

Escalate complex problems to higher-level support as needed.

Install, configure, and maintain desktop systems, laptops, printers, and mobile devices.

Support software rollouts, updates, and routine maintenance.

Document support activities, resolutions, and updates in the helpdesk ticketing system.

Update documentation and processes.

Maintain inventory of IT equipment and supplies.

Assist with user account management using Active Directory, activate/deactivate users and reset passwords, as needed.

Address printer needs: install, change toners, troubleshoot errors, etc.

Maintain a work schedule at a minimum of 40 hours per work week (not including afterhours work) of Monday through Friday, 8:00 AM to 5:00

Other duties and special projects, as assigned.

Regular Ongoing Tasks:

Help Desk – Internal User Support

Prepare workstations for new employees, including deployment of HW and SW as required.

Setup and removal of user’s accounts for IT systems as needed.

Troubleshoot systems including HW and SW as needed.

Work with external Vendors on support ticket escalations.

Generate or prepare reports for management as needed.

Manage Windows updates and other security updates to user workstations.

Assist with system maintenance and testing as needed outside of regular business hours.

Participate in “on call” scheduling to support the business’s IT needs 24x7.

Gather feedback from users and recommend changes or solutions to management that can utilize technology to improve business process workflow.

Help Desk – External Customer Support

Assist external customers with password resets and other access issues.

Troubleshoot customer issues related to company business processes.

Gather feedback from users and recommend changes or solutions to management that can utilize technology to improve business process workflow.

Monitor device performance and escalate hardware or software issues as necessary.

Document technical procedures and maintain asset inventory.

Work collaboratively with the IT team to ensure devices meet compliance and security standards.

Qualifications:

High school diploma or equivalent required; Associate’s degree or IT certifications (e.g., CompTIA A+/Network+) preferred.

0–2 years of experience in a technical support or IT helpdesk role.

Basic understanding of Windows and Mac operating systems.

Familiar with basic server and network concepts and possess the ability to boot/restart servers/network devices and perform similar technical network services of low technical complexity.

Expert level familiarity with Windows OS.

Familiarity with Microsoft Office 365, Active Directory, and common business applications.

Experience with Active Directory and/or Azure Entra ID

Basic understanding of PC troubleshooting.

Basic printer knowledge and troubleshooting

Experience supporting Apple iOS devices.

Familiarity with Bluetooth and wired audio device pairing.

Strong communication and customer service skills.

Ability to work independently and respond quickly to on-site support needs.

Demonstrate professional work ethic and high level of integrity dealing with confidential company and user information.

Ability to prioritize tasks and work efficiently under pressure.

Willingness to learn and adapt in a dynamic environment.

Experience with Mobile Device Management (MDM) systems (e.g., Jamf, Intune) preferred.

Experience with scripting and process automation.

Basic understanding of APIs, SQL, and cloud technologies.

Experience supporting software deployments and application troubleshooting.

Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job:

The employee is regularly required to work on a computer and to read from a computer screen for long periods of time.

The employee is frequently required to stand, walk, use hands-to-finger, handle or feel, reach with hands and arms, and kneel, squat, and crawl in confined spaces.

The employee may be required to lift and carry computer components up to 50 pounds on a frequent basis, with or without assistance.

Benefits:

We value our employees and are committed to supporting their health, well-being, financial security, and work-life balance. Eligible employees have access to a comprehensive benefits package, including:

Competitive Paid Time Off (PTO) program

Paid Sick Leave

Paid Holidays

Medical, Dental, and Vision Insurance Stipend

Pay: $18.00 - $22.00 per hour

Benefits:

Flexible spending account
Health insurance
Paid time off
Professional development assistance
Retirement plan

Work Location: Hybrid remote in Hopkins, MN 55343

Quick Apply

Refine Your Search

it support specialist jobs in minnetonka, mn

IT Help Desk Technician

Helpdesk Technician

IT Desktop Support

Technology Support Specialist (2 Positions Available)

IT Support Specialist Tier II

Technical Operations Support Analyst - Remote

IT Support Specialist, Tier I

IT Support & Applications Specialist

Support Services Technician

Help Desk Technician I

IT Desktop Service Specialist

IT Systems Support Specialist

IT Help Desk Support Technician

IT Support Specialist

IT Support Specialist

IT Support Associate II, Operations Technology Solution (OTS)

Technical Support Specialist

IT Service Desk Analyst

IT Support Engineer I, Ops Tech Solutions (OTS)

Service Desk Administrator I (IT)

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