Top 6 Guest service agent Jobs in Minot Nd

Front Desk Staff
Clarion Hotel —Minot, ND
- From $15 an hour
- Full-time
- Heavy lifting
- Computer literacy
- Hotel
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Front Desk
Dakota Inn Hotel —Minot, ND
- From $14 an hour
- Temporary
- Background check
- Computer literacy
- Hotel
- Flexible schedule
Quick Apply
Front Desk Receptionist
Microtel Inn & Suites —Minot, ND
- From $15 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- In-person
Quick Apply
Front Desk Agent - comfort suites
Comfort Suites —Minot, ND
- $12 - $15 an hour
- Weekends as needed
- Hotel
- Administrative experience
- Accounting
- Employee discount
Quick Apply
10d
Hyatt House Minot - Front Desk
Sunrise Gold Hospitality LLC —Minot, ND
- Weekends as needed
- Basic math
- Hotel
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
Extended Stay America Minot - Front Desk Agent
Aimbridge Hospitality —Minot, ND
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
5d

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Front Desk Agent - Second Shift
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8d
Guest Service Representative
Columbus Airport Marriott —Columbus, OH
Answer and manage incoming calls, responding to guest inquiries, and providing solutions to guest issues. Greet guests upon arrival, check them in, and provide…
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guest service agent jobs near minot nd

Front Desk Staff

Clarion Hotel -
Minot, ND

Quick Apply

Job Details

Full-time
From $15 an hour

Qualifications

Hotel bathroom cleaning
Bed making
Heavy lifting
Floor cleaning
Attention to detail
Hotel bed making
Luxury hotel experience
Vacation rental experience

Full Job Description

Job Summary
We are seeking a reliable, detail-oriented hotel front desk agent who serves as the primary point of contact for guests. They are responsible for managing the guest experience from arrival through departure, handling room assignments, processing payments, addressing inquiries, and coordinating with housekeeping and maintenance teams to ensure a comfortable stay.

Core Responsibilities

Guest Services: Greet guests warmly upon arrival, verify reservations, process check-ins, issue keys, and securely handle check-out billings.
Reservation Management: Manage bookings made online, over the phone, or in person. Adjust room assignments, track vacancies, and manage cancellations.
Communication & Coordination: Act as the central hub of the hotel by relaying messages, taking calls, and coordinating room statuses with housekeeping and maintenance.
Conflict Resolution: Address guest concerns, complaints, or maintenance issues promptly and professionally to ensure a high level of customer satisfaction.
Concierge Duties: Provide information regarding hotel amenities, local attractions, dining recommendations, and travel directions.

Key Qualifications & Skills

Customer Service: Excellent interpersonal skills with a positive, calm, and professional demeanor, especially during high-stress situations.
Technical Proficiency: Familiarity with Hotel Property Management Systems (PMS) like Opera, as well as general computer literacy.
Cash Handling: Accuracy and trustworthiness in processing payments, balancing a cash drawer, and managing credit card authorizations.
Multitasking: Ability to manage multiple duties at once, such as answering phones, assisting guests, and monitoring the lobby.
Education & Experience: High school diploma or equivalent, with prior hospitality or customer service experience typically preferred.

Pay: From $15.00 per hour

Work Location: In person

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guest service agent jobs in minot nd

Front Desk Staff

Front Desk

Front Desk Receptionist

Front Desk Agent - comfort suites

Hyatt House Minot - Front Desk

Extended Stay America Minot - Front Desk Agent

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