Top 105 Guest service agent Jobs in Miramar, Ca

Front Desk Agent | Part-Time
Omni Hotels & Resorts —San Diego, CA
- $29.45 an hour
- Part-time
- Math
- Ability to stand for extended periods
- Entry level
Quick Apply
Guest Service Agent
DoubleTree by Hilton San Diego Bayside —San Diego, CA
- $21 an hour
- Part-time
- Ability to climb stairs
- Hotel
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
DoubleTree San Diego Bayside —San Diego, CA
- $21 an hour
- Hotel
- Ability to lift 50 pounds
- Entry level
Quick Apply
Front Desk Agent
Margaritaville Hotel San Diego Gaslamp Quarter —San Diego, CA
- $25.50 - $26.00 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Hotel
- Health insurance
- Dental insurance
11d
PT Front Desk Agent
Marriott International, Inc —Chula Vista, CA
- $27.50 an hour
- Part-time
- Hotel
- High school diploma or GED
- Front desk
Front Desk Agent
Hilton San Diego Gaslamp Quarter —San Diego, CA
- $25.50 - $26.00 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Hotel
- Health insurance
- Dental insurance
12d
Guest Services Agent
Coury Hospitality —San Diego, CA
- $23 an hour
- Full-time
- Hotel
- Entry level
Quick Apply
Front Desk Agent
Estancia La Jolla, A Noble House Hotel —La Jolla, CA
- $24.16 an hour
- Weekends as needed
- Ability to walk for extended periods
- Computer skills
- Ability to stand for extended periods
- Health insurance
- Paid time off
8d
Guest Service Agent (Part-Time) - Hilton La Jolla Torrey Pines
Hilton —La Jolla, CA
- $23.25 an hour
- Part-time
- Hotel
- Computer skills
- Communication skills
- Free parking
- Paid parental leave
4d
Guest Service Agent
Bartell Hotels, a CALP —San Diego, CA
- $22.50 an hour
- Hotel
- Ability to lift 50 pounds
- Front desk
Quick Apply
Front Desk Agent
Courtyard San Diego Downtown —San Diego, CA
- $23 an hour
- Ability to walk for extended periods
- Hotel
- US work authorization
- Wellness program
- Commuter assistance
Quick Apply
Front Desk Agent/Concierge
The Inn at Rancho Santa Fe —Rancho Santa Fe, CA
- $24 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- In-person
- Free parking
- AD&D insurance
Quick Apply
12d
Guest Service Agent - Hilton La Jolla Torrey Pines
Hilton —La Jolla, CA
- $23.25 an hour
- Full-time
- Computer skills
- Communication skills
- Entry level
- Free parking
- Paid parental leave
4d
Guest Service Agent - Part Time
Sonesta —San Diego, CA
- $17 - $18 an hour
- Part-time
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
Overnight - Front Desk Agent
PMG HOSPITALITY INC —La Jolla, CA
- $22 - $23 an hour
- Overnight shift
- Computer literacy
- Hotel
- Computer skills
- Opportunities for advancement
Quick Apply
Front Desk Agent
NFC Amenity Management —San Diego, CA
- $20 an hour
- Part-time
- US work authorization
- Entry level
- Paid training
- Disability insurance
Quick Apply
Guest Service Agent
Carte Hotel San Diego Downtown, Curio Collection by Hilton —San Diego, CA
- $20 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent | Full Time
Omni Hotels & Resorts —Carlsbad, CA
- $26.75 an hour
- Full-time
- Math
- Accounting
- Ability to stand for extended periods
Quick Apply
Front Desk Agent
Courtyard San Diego Rancho Bernardo —San Diego, CA
- $18 - $22 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Typing
- Disability insurance
- Health insurance
Front Desk Agent | Part Time
Omni Hotels & Resorts —Carlsbad, CA
- $26.75 an hour
- Part-time
- Math
- Accounting
- Ability to stand for extended periods
Quick Apply

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Front Desk Agent | Part-Time

Omni Hotels & Resorts -
San Diego, CA

Quick Apply

Job Details

Part-time
$29.45 an hour

Qualifications

Customer communication

Full Job Description

Omni San Diego Hotel at the Ballpark

With miles of sandy beaches and a year-round average 70-degree temperature, there is no better place to live and work than sunny San Diego! Within this seaside paradise lies the newly renovated, four-star, Omni San Diego Hotel at the Ballpark; a place dedicated to providing a superior experience for both associates and guests.

Omni San Diego’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni San Diego Hotel at the Ballpark's commitment to serve our associates and nurture their growth has led to the company’s highest rating in associate satisfaction and an impressive internal promotion rate. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni San Diego Hotel at the Ballpark may be your perfect match.

Overview:
This team member will be responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest’s stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the resort and local area, and offering our full range of upscale resort amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams.

Responsibilities:

Process guest check-ins and check-outs according to Omni’s Moments of Service and Standard Operating Procedures.
Empathetically listen to guest inquiries and provide appropriate responses.
Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.).
Block rooms in the computer and follow through on designated requirements.
Pre-register designated guests and prepare key packets.
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
Maintain confidentiality of all guests and hotel information.
Employ attention to detail in order to ensure security of guest room access.
Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments.
Maintain guest history files on all guests.
Accommodate room changes expediently.
Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction.
Issue safe deposit boxes to guests and ensure security of key.
Monitor, send and distribute guest faxes.
Generate, print and distribute daily and weekly reports.
Resolve discrepancies on the room status report with Housekeeping.
Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.

Qualifications:

Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone.
Ability to accurately and efficiently input information into computer systems.
Ability to work cohesively with co-workers both within and outside of your department.
Ability to compute accurate mathematical calculations.
Ability to think clearly, quickly and make concise decisions.
Ability to prioritize, organize and follow up.
Ability to work well under pressure, dealing with many arrivals and departures within a short period of time.
Ability to stand for entire shift.
Previous customer service experience.
Previous hotel front desk experience is strongly preferred.
Previous cashiering experience is preferred.
Fluency in a foreign language is preferred.
Previous guest relations training is preferred.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].

Quick Apply

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guest service agent jobs in miramar, ca

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