Top 93 Human resources learning & development occupations Jobs in Miramar, Fl

Training & Development Specialist
Hard Rock Digital —Hollywood, FL
- Full-time
- Hybrid work
- Up to 50% travel
- English
- Mid-level
Quick Apply
12d
Sr. Learning Facilitator
Chen Medical Associates —Miami, FL
- $76,732 - $109,617 a year
- Full-time
- English
- Master's degree
- Bachelor's degree
- Opportunities for advancement
3d
Training & Technical Assistance Lead
South Florida Wellness Network, Inc. —Fort Lauderdale, FL
- $65,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
12d
Child Welfare Services Trainer
Citrus Family Care Network —Miami, FL
- $57,000 - $60,000 a year
- Full-time
- Hybrid work
- Background check
- Classroom
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Director, Talent Development & Training
Micrologic Associates —Fort Lauderdale, FL
- From $90,000 a year
- Full-time
- Background check
- Office
- Master's degree
- Health savings account
- Health insurance
Quick Apply
1d
Training & Development Manager
CAREERXCHANGE —Miami Beach, FL
- Weekends as needed
- Bilingual
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Corporate Trainer, Back of House
Pura Vida Miami —Miami, FL
- Full-time
- Spanish
- Google Workspace
- Inventory management
- Health insurance
- Dental insurance
Quick Apply
Training Coordinator
Atlas Air —Miami, FL
- $54,500 - $73,500 a year
- Weekends as needed
- Microsoft Outlook
- Writing skills
- Research
Performance Management Manager
CohnReznick —Miami, FL
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Paid time off
- Parental leave
8d
Organizational Development Specialist 2
University of Miami —Coral Gables, FL
- Full-time
- 5 years
- Data analysis skills
- Office
Training Specialist
Leon Medical Centers —Miami, FL
- Classroom
- Spanish
- Microsoft Excel
1d
Program Associate, Maritime Training & Talent Development
Royal Caribbean Group —Miami, FL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Clinical Training & Quality Manager (Remote)
UpsideHom, Inc. —Fort Lauderdale, FL
- $70,000 - $80,000 a year
- Full-time
- Remote
- Spanish
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Regional Trainer, North America, Travel Retail Americas
Christian Dior Perfumes —Miami, FL
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
2d
VIP Manager - Training & Onboarding
Hard Rock Digital —Hollywood, FL
- Full-time
- Hybrid work
- Microsoft Excel
- Public speaking
- Mid-level
Quick Apply
Specimen Processing Trainer
Quest Diagnostics —Miramar, FL
- From $21.42 an hour
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
- Employee stock purchase plan
- Disability insurance
Quick Apply
Director, Executive Talent
Chewy —Plantation, FL
- $186,500 - $297,500 a year
- Full-time
- Management
- Bachelor's degree
- Psychology
- Paid holidays
- Health insurance
Employee Learning Experience, Senior Specialist NA PRO
Ralph Lauren —Miami, FL
- Full-time
- Organizational skills
- Senior level
- Leadership
Training Instructor
Pantropic Power Products —Miami, FL
- $65,000 - $85,000 a year
- Full-time
- Sales
- Customer service
- Mid-level
- On-the-job training
Quick Apply
Program Manager/Training Lead
Contact Government Services, LLC —Miami, FL
- $180,000 - $200,000 a year
- Full-time
- 5 years
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply

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human resources learning & development occupations jobs near miramar, fl

Training & Development Specialist

Hard Rock Digital -
Hollywood, FL

Quick Apply

Job Details

Full-time
12 days ago

Qualifications

E-learning (training delivery method)
English
Customer engagement
Instructor-led training (training delivery method)
Online training platform teaching experience
Individual consumer customer service
Online instruction
Workshop facilitation experience
Remote training
Adult learning
Adult education
Professional development training

Full Job Description

What are we building?

Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically.

Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us?

What's the position?

Our Training & Development Specialist sits within our Customer Operations team, reporting to the Training and Delivery Manager.

The Training & Development Specialist owns the delivery of training to our customer operations team members. The role will have a heavy focus on initial/onboarding training, and over time will include product updates, refreshers, quality, and developmental training. You will also deliver train the trainer session to upskill supervisors and agents to train and mentor in specific areas. You will be delivering training in face-to-face and virtual environments.

This role is for a candidate located within a reasonable distance of our New Jersey, Florida or Canada office locations.

Responsibilities:

Deliver regular onboarding training to new starter cohorts
Facilitate and deliver training sessions, develop appropriate objectives and ensure customer satisfaction
Work with the content team to ensure training materials are up to date
Transform knowledge base content into training materials
Monitor all customers issues and provide training to resolve them
Coordinate with operations teams and provide optimal levels of customer services and recommend best practices
Deliver train the trainer courses with the team
Deliver training in face-to-face and virtual environments
Create learning plans and learning content

What we are looking for?

As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.
Minimum of 3 years experience in customer services and 5 years in a trainer position
Previous experience within a call center environment
Experience delivering training in both a face-to-face and virtual environment
Strong understanding of adult learning principles and theories
Engaging & fun delivery/facilitator style that inspires others to learn
Excellent organization and prioritization skills
Excited and motivated by change, multi-tasking, and working within a fast-paced environment
Strong communicator, able to influence at all levels
Keen to succeed and passionate about people development
Attention to detail
Fluency in English
Willing to travel up to 50% (domestic and internationally)

Desirable Skills & Experience

Expert in building and delivering detailed and comprehensive training documentation
Ability to address areas of underperformance with a structured plan
Casino and/or igaming knowledge

What's in it for you?

We offer our employees more than just competitive compensation. Our team benefits include:

Competitive pay and benefits
Flexible vacation allowance
Startup culture backed by a secure, global brand

Roster of Uniques

We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)

Quick Apply

Refine Your Search

human resources learning & development occupations jobs in miramar, fl

Training & Development Specialist

Sr. Learning Facilitator

Training & Technical Assistance Lead

Child Welfare Services Trainer

Director, Talent Development & Training

Training & Development Manager

Corporate Trainer, Back of House

Training Coordinator

Performance Management Manager

Organizational Development Specialist 2

Training Specialist

Program Associate, Maritime Training & Talent Development

Clinical Training & Quality Manager (Remote)

Regional Trainer, North America, Travel Retail Americas

VIP Manager - Training & Onboarding

Specimen Processing Trainer

Director, Executive Talent

Employee Learning Experience, Senior Specialist NA PRO

Training Instructor

Program Manager/Training Lead

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