Join Our Team as a Total Wireless Guest Advocate!
Are you outgoing, tech-curious, and love helping people? Join our dynamic retail team as a Total Wireless Guest Advocate and become the friendly face customers look forward to seeing! In this energetic role, you’ll help guests discover the latest wireless technology while delivering outstanding service in a fun, supportive environment.
No experience? No problem! We provide full training to set you up for success. If you bring a positive attitude and a willingness to learn, we’ll teach you the rest. If you have retail or customer service experience, even better! Plus, we offer a bonus program for high performers, so your hard work truly pays off —and plenty of opportunities to grow within the company!
What You’ll Do
- Welcome every customer with enthusiasm and a smile, creating a warm and inviting store atmosphere
- Assist customers in choosing wireless devices, accessories, and plans that fit their needs
- Demonstrate products and explain features in a clear, friendly way
- Handle sales transactions, POS systems, payments, and cash accurately
- Identify opportunities to upsell products and services that add value for customers
- Keep the store clean, organized, and visually appealing through proper merchandising
- Stock shelves and help manage inventory to ensure product availability
- Answer customer questions, resolve concerns, and ensure every guest leaves satisfied
- Support daily store operations and work collaboratively with your team
- Communicate professionally with customers in-store, over the phone, or digitally
- Assist in mentoring new team members as needed and promote a positive team environment
What We’re Looking For
- Spanish speakers are a must — you’ll be helping our diverse customer community
- No prior retail experience required — we will train you!
- Retail or customer service experience is a plus
- A positive attitude and enthusiasm for learning about wireless technology
- Strong communication and people skills
- Leadership or supervisory experience is a bonus, but not required
- Comfort with basic math, cash handling, and customer service
Why You’ll Love Working With Us
- Paid training and ongoing support
- Bonus program for high performers
- Opportunities to build sales and customer service skills
- A fun, fast-paced, and team-oriented work environment
- A role where your personality and effort truly make a difference
If you’re passionate about helping people, fluent in Spanish, interested in technology, and excited to grow your skills, we’d love to meet you. Apply today and start your journey as a Total Wireless Guest Advocate!
Job Types: Full-time, Part-time
Pay: From $18.45 per hour
Benefits:
Application Question(s):
- Are you currently in school?
- When can you start working and your weekly availability?
Language:
Ability to Commute:
- Pacoima, CA 91331 (Preferred)
Work Location: In person
