Top 104 Guest service agent Jobs in Mission Hills Ca

Guest Experience Planner
The Beverly Hills Hotel —Beverly Hills, CA
- $28.84 an hour
- Full-time
- English
- Hotel
- Entry level
- Health insurance
- Dental insurance
Guest Service Agent
Hyatt Place Glendale —Glendale, CA
- $25 an hour
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Hotel Front Desk Agent
Homewood Suites Santa Clarita- Valencia —Santa Clarita, CA
- $18 - $20 an hour
- Full-time
- Windows
- Hotel
- High school diploma or GED
Quick Apply
Guest Service Agent - Part Time
Kimpton Hotels & Restaurants —Los Angeles, CA
- $27.99 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Guest Service Agent - Full Time
Kimpton Hotels & Restaurants —Los Angeles, CA
- $27.34 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Sales & Customer Service Associate
Massage Envy —Northridge, CA
- $18 - $22 an hour
- Part-time
- Clinic
- Math
- Computer skills
- Wellness program
- Flexible schedule
Quick Apply
Front Desk Agent
GLENMARK HOTEL —Glendale, CA
- $25 an hour
- Part-time
- Computer literacy
- Writing skills
- Basic math
Quick Apply
Hotel Front Desk Agent
Embassy Suites by Hilton Los Angeles/Glendale Hotel —Glendale, CA
- $25 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Mid-level
- Free parking
- Health insurance
Quick Apply
Front Desk Host
Avalon Beverly Hills —Beverly Hills, CA
- $22 an hour
- Hotel
- High school diploma or GED
- Ability to sit for extended periods
Quick Apply
10d
Guest Services Agent
FAIRMONT —Santa Monica, CA
- $32.20 an hour
- Weekends as needed
- Ability to walk for extended periods
- Ability to stand for extended periods
- Communication skills
Quick Apply
Guest Service Agent
Hotel Clark —Los Angeles, CA
- $30 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- No travel
Quick Apply
4d
Rooms Controller
Marriott International, Inc —Los Angeles, CA
- $35.50 an hour
- Full-time
- Sales
- Hotel
- High school diploma or GED
- Employee discount
Front Desk Agent
USC —Los Angeles, CA
- $22.79 - $28.00 an hour
- Night shift
- Hotel
- High school diploma or GED
- Bachelor's degree
Front Desk Agent
InterContinental —Los Angeles, CA
- $27.15 - $33.94 an hour
- Weekends as needed
- Sales
- Basic math
- High school diploma or GED
Front Desk Agent
Sunset Marquis Hotel —West Hollywood, CA
- $25 - $28 an hour
- Online Application
- English
- Residential
- Hotel
- Free parking
- Wellness program
Quick Apply
Guest Experience Agent
Four Seasons —Westlake Village, CA
- $23.07 an hour
- Part-time
- Hotel
- High school diploma or GED
- US work authorization
- Tuition reimbursement
- Employee assistance program
Hotel Front Desk Receptionist
Residence inn by Marriott Los Angeles LAX —Los Angeles, CA
- $26.75 - $27.25 an hour
- Residential
- Hotel
- High school diploma or GED
- Food provided
Quick Apply
Front Desk Agent
Godfrey Hotel Hollywood —Los Angeles, CA
- $25 an hour
- Part-time
- Mid-level
- Hotel
- In-person
Quick Apply
Front Desk Agent
Crescent Hotels & Resorts LLC —Santa Monica, CA
- $29.07 an hour
- Hotel
- Negotiation
- Entry level
Quick Apply
Front Desk Agent - Part Time
Reside —Los Angeles, CA
- $25.63 - $31.25 an hour
- 8 hour shift
- Background check
- Computer literacy
- Residential
- Commuter assistance
- Paid holidays
2d

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Guest Experience Planner

The Beverly Hills Hotel -
Beverly Hills, CA

Apply Now

Job Details

Permanent | Full-time
$28.84 an hour

Benefits

Health insurance
Dental insurance
Lunch & learns

Qualifications

English

Full Job Description

Your future, our legacy

Hotel

The Beverly Hills Hotel

Division & Department

Rooms - Guest Relations

Job Title

Guest Experience Planner

Contract Type

Permanent

Status

Full time

Position Overview

We care about your career and are known for having the absolute best people in the industry. When you join us as a Guest Experience Planner you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

As a Guest Experience Planner at The Beverly Hills Hotel, here are just some of the great benefits you will receive:

Complimentary stays with breakfast included in all 10 Dorchester Collection hotels – stay once a year at each hotel! (subject to availability & seniority terms)

50% off at bars and restaurants within all of our Dorchester Collection hotels

World class development opportunities (Service Excellence Training, Diversity Equity Inclusion & Belonging Trainings, Monthly Lunch & Learns)

Social events throughout the year, including Quarterly Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala

Free Meals on Duty OR Workday Lunches in the form of a prepaid contactless card

Exclusive Access to a discount platform featuring 1000s of retailers

Competitive Medical, Dental, Vision Benefit

Competitive retirement scheme

As a Guest Experience Planner at The Beverly Hills Hotel, your compensation will be $28.84 per hour.

What you'll do

You’ll love what you do and take pride in delighting our guests:

A day in the life of our Guest Experience Planners… it demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the tasks that our Guest Experience Planners accomplish would be lengthy but the list below is essential to know.

Our Guest Experience Planners are responsible for contacting guests and/or travel agents prior to arrival within 48 hours of booking and maintains communication until arrival. They coordinate any pre-arrival requests and create itineraries in collaboration with the concierge & guest relations coordinators during their day. This will include owning the elevation of creative amenities & gifts inventory to ensure our guests receives nothing but the best experience.

Sometimes our guests have special requests involving seeking and capturing institutional knowledge about our guests and inputting it into NEXUS. The Guest Experience Planners also assist in creation of the bespoke recognition stories and even special occasions. Most of these requests are fulfilled by our Guest Experience Planners, Curators, and Creative Managers.

Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our Guest Experience Planners are relied upon to report these and work with several other positions to correct.

Communication is what keeps our departments running perfectly. Our Guest Experience Planners must communicate with other departments and extended hotel team in order to ensure the alignment remains.

The items shared are essential. However, to ensure consistency, our Guest Experience Planners are provided with specifics on how we care for their department and our hotel. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Light work standing and walking frequently for up to entire work shift. Exerting up to 10-15 pounds of force occasionally, up to 25 or more pounds occasionally, exerting a negligible amount of force frequently, including constantly to reach, lift, carry, push, pull, grasp, manipulate or otherwise move objects i.e. pieces of paper, files and binders. Frequent use of computer keyboard (fingering) and computer mouse, near and far acuity (vision), hearing, talking. occasional frequency of bending, squatting, twisting and turning. As a seasonal property, long hours during peak periods sometimes required.

What you'll bring

You’ll bring your unique personality and passion to the role and the team.

All of our employees are ambassadors of our Vision, Values and culture. Our Guest Experience Planners do this with all they do.

English is the primary language used in our hotel. Our Guest Experience Planners must feel comfortable communicating in this language.

Attention to detail is critical for our this role.

We pride in nurturing an environment where Working Together is a must. Our Guest Experience Planners are our biggest champions of this.

Our hotels operate nonstop, this require flexibility from everyone on the team.

Position location

Job Location

USA

Location

9641 Sunset Blvd 90210 Beverly Hills

Apply Now

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