Top 99 Director of operations Jobs in Mission Viejo, Ca

Director of Operations
Marriott International, Inc —Newport Beach, CA
- $122,838 - $169,600 a year
- Full-time
- Sales
- Hotel
- Bachelor's degree
16h
Director of Operations
AMETEK, Inc. —Irvine, CA
- $200,000 - $250,000 a year
- Sales
- Engineering
- 8 years
- Paid holidays
- Health insurance
4d
Director of Manufacturing Operations
Novanta —Irvine, CA
- $178,420 - $240,000 a year
- Full-time
- Travel
- Senior level
- Leadership
Executive Director of Operations - EC
Montage International —Laguna Beach, CA
- $180,000 - $200,000 a year
- Online Application
- Computer literacy
- Data analysis skills
- 8 years
- Health savings account
- Health insurance
Director, Operations
Beta Bionics, Inc. —Irvine, CA
- $170,000 - $230,000 a year
- Full-time
- 5 years
- Office
- Analysis skills
- Health savings account
- Paid holidays
Director of Event Operations
Marriott International, Inc —Newport Beach, CA
- $106,000 - $139,000 a year
- Full-time
- Sales
- Mid-level
- Hotel
Director of Corporate Operations
RxSight, Inc. —Aliso Viejo, CA
- $190,000 - $220,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
10d
Director of Operations
Doherty Real Estate Group —Mission Viejo, CA
- $80,000 - $120,000 a year
- Weekends as needed
- Real Estate License
- Recruiting
- Senior level
- Opportunities for advancement
Quick Apply
Director of Service Operations
Groupe Seb —Irvine, CA
- $140,000 - $185,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Office
- Project management
- Paid holidays
- Health insurance
Associate Director, Operations and Communications - Eye Care - Irvine, CA
AbbVie —Irvine, CA
- $141,500 - $268,500 a year
- Full-time
- Hybrid work
- Sales
- Office
- Bachelor's degree
- Paid holidays
- Health insurance
Director, Facilities & Site Operations
ABM Industries —Tustin, CA
- $165,000 - $200,000 a year
- Full-time
- 7 years
- Engineering
- Travel
Director Of Operations
Invicta Software —Irvine, CA
- $98,474 - $124,782 a year
- Full-time
- Master's degree
- Bachelor's degree
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Director of Strategy and Operations
Allied Universal —Irvine, CA
- $150,000 - $170,000 a year
- Full-time
- Office
- Analysis skills
- Bachelor's degree
- AD&D insurance
- Paid holidays
Quick Apply
1d
Director, GTM Operations
Tebra —Corona del Mar, CA
- $200,000 - $228,000 a year
- Email
- Remote
- System design
- 8 years
- Senior level
- Health insurance
- Work from home
Quick Apply
Operations Director
Orchid Orthopedic Solutions —Santa Ana, CA
- $172,600 - $265,700 a year
- Full-time
- Background check
- 7 years
- Bachelor of Science
- Paid time off
- 401(k) matching
Quick Apply
Director Operations Management
VCI Construction, LLC —Anaheim, CA
- $155,000 - $185,000 a year
- Construction site
- Customer service
- Office
- Employee stock purchase plan
- Paid holidays
Quick Apply
Director of People Operations
Kahana & Feld LLP —Irvine, CA
- $150,000 - $180,000 a year
- Weekends as needed
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Travel
Quick Apply
Associate Director, Strategy and Operations (Chief of Staff) Irvine, CA
Allergan Aesthetics —Irvine, CA
- $141,500 - $268,500 a year
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- Travel
- Paid holidays
- Health insurance
Director, Operations-V
Simon Property Group —Mission Viejo, CA
- $97,814 - $183,451 a year
- Full-time
- Schematics
- 5 years
- Word processing
22h
Director, HR Operations - HYBRID
First American Title Insurance Co —Santa Ana, CA
- $148,600 - $198,200 a year
- Full-time
- Hybrid work
- Office
- 8 years
- Analysis skills
- Employee stock purchase plan
- Health insurance
Quick Apply

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Director of Operations

Marriott International, Inc -
Newport Beach, CA

Apply Now

Job Details

Full-time
$122,838 - $169,600 a year
16 hours ago

Qualifications

Customer communication

Full Job Description

Additional Information
Job Number26105356
Job CategoryRooms & Guest Services Operations
Location500 Bayview Cir, Newport Beach, California, United States, 92660
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $122,838-$169,600 annually
Bonus Eligible: Y

JOB SUMMARY

Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

CORE WORK ACTIVITIES

Managing Profitability

Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.

Analyzes service issues and identifies trends.

Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.

Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.

Managing Revenue Goals

Monitors hotel operations sales performance against budget.

Reviews reports and financial statements to determine hotel operations performance against budget.

Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.

Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.

Leading Operations and Department Teams

Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.

Develops systems to enable employees to understand guest satisfaction results.

Communicates a clear and consistent message regarding departmental goals to produce desired results.

Managing the Guest Experience

Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.

Responds to and handles guest problems and complaints.

Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.

Managing and Conducting Human Resources Activities

Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.

Ensures employees are treated fairly and equitably.

Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).

Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.

Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.

Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.

Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.

Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.

Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

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director of operations jobs in mission viejo, ca

Director of Operations

Director of Operations

Director of Manufacturing Operations

Executive Director of Operations - EC

Director, Operations

Director of Event Operations

Director of Corporate Operations

Director of Operations

Director of Service Operations

Associate Director, Operations and Communications - Eye Care - Irvine, CA

Director, Facilities & Site Operations

Director Of Operations

Director of Strategy and Operations

Director, GTM Operations

Operations Director

Director Operations Management

Director of People Operations

Associate Director, Strategy and Operations (Chief of Staff) Irvine, CA

Director, Operations-V

Director, HR Operations - HYBRID

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