Top 55 Helpdesk support Jobs in Mississippi

Customer Service Specialist
Orkin —Tupelo, MS
- $18 - $25 an hour
- Full-time
- Sales
- Computer literacy
- Office
- Employee stock purchase plan
- Paid holidays
4d
Technical Support Representative
CVS Health —Mississippi
- $17.00 - $34.15 an hour
- Full-time
- High school diploma or GED
- Fair chance
- Entry level
- Health insurance
- Dental insurance
2d
Inside Sales & Client Support Coordinator
Pileum Corporation —Jackson, MS
- $35,000 - $40,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
11d
IT Support Specialist
Surge Staffing —Tupelo, MS
- $20.70 - $21.70 an hour
- Overtime
- Communication skills
- Entry level
- Under 1 year
Quick Apply
3d
IT Support Technician 1
Morris & Dickson Co. —Olive Branch, MS
- Full-time
- Office
- Windows
- Microsoft Office
- Health savings account
- Paid holidays
Quick Apply
IT Support Engineer I
The Solutions Team Inc —Flowood, MS
- On call
- Windows
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Digital & IT Associate
Parker Hannifin Corporation —Holly Springs, MS
- Full-time
- Computer Science
- Customer service
- Windows
2d
Contact Center Customer Care Associate
Cotality —Oxford, MS
- Full-time
- Hybrid work
- Research
- Microsoft Office
- High school diploma or GED
- Paid parental leave
- Paid holidays
3d
Technical Support Analyst (Evening) (SG 24)
PACCAR —Columbus, MS
- On call
- Mid-level
- Presentation skills
- Computer networking
3d
IT Support Analyst - Ridgeland, MS
Butler Snow LLP —Ridgeland, MS
- Full-time
- Mid-level
- Analysis skills
- Organizational skills
- Profit sharing
- Paid holidays
Quick Apply
IT Service Desk Support
Southern Tire Mart, LLC —Columbia, MS
- On call
- Mid-level
- Windows
- Travel
IT Support Specialist
Marmon Industrial Energy and Infrastructure —Pearl, MS
- Email
- Azure
- ERP systems
- Mid-level
Quick Apply
Help Desk Analyst
Sprint Mart —Ridgeland, MS
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
Senior Help Desk Analyst
Hermez-IT —Jackson, MS
- $48 - $58 an hour
- Contract
- 5 years
- Windows
- In-person
Quick Apply
3d
IT Support Specialist (Corelle Brands)
Anchor Hocking —Byhalia, MS
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
11d
PC Tech I
Pomeroy —Pascagoula, MS
- $28 an hour
- Full-time
- Customer service
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
3d
Computer Specialist
Mississippi Municipal League —Vicksburg, MS
- Overtime
- In person
- Microsoft Outlook
- Word processing
- Computer literacy
IT, HELP DESK TECHNICIAN II
Magnolia Regional Health Center —Corinth, MS
- Full-time
- Computer Science
- Hospital
- Mid-level
Desktop Specialist - I/S Desktop- Days - FT
Memorial Hospital at Gulfport —Gulfport, MS
- Full-time
- Mid-level
- High school diploma or GED
- Organizational skills
Business Analyst Initial one week Onsite then Remote
S R INTERNATIONAL INC —Jackson, MS
- Full-time
- Hybrid work
- 5 years
- Windows
- Linux
- Work from home
Quick Apply
4d

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helpdesk support jobs near mississippi

Customer Service Specialist

Orkin -
Tupelo, MS

Apply Now

Job Details

Full-time
$18 - $25 an hour
4 days ago

Benefits

Employee stock purchase plan
Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Computer operation
Customer communication
High school diploma or GED
Desktop applications
Productivity software

Full Job Description

Overview:

We Need Your Next-Level Service Mindset at the Best in Pests.

As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 125 years of protecting homes and businesses.

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you. You’ll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment.

You’ll have more than a job—you’ll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, you’ll receive opportunities to volunteer and give back.

With Orkin’s award-winning training program, you’ll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there’s one thing we know at Orkin, it’s that pests keep coming back, and that makes our industry recession resistant.

Ready to start a career with staying power? Apply now!

Responsibilities:

As a Customer Service Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that’s the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you’ll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.

You will…

Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments.
Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules—don’t worry, we will train you!
Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate
Use your sharp listening skills and probing questions to identify the customer’s concern and evaluate their needs
Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results
Reschedule unserviced accounts within 24 hours
Participate in quality assurance processes, programs, and initiatives
Safeguards customer’s privacy and other proprietary information

We Offer…

Competitive earnings starting at $18 to $25 per hour
Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
401(k) plan with company match, employee stock purchase plan
Paid vacation, holidays, and sick leave
Employee discounts, tuition reimbursement, dependent scholarship awards
Industry leading, quality, comprehensive training program

Why Orkin?

You are interested in an opportunity with career potential in a reliable, recession-resistant industry
You have a service-oriented mindset that leads you to build loyalty and trust with customers
You hold yourself responsible to commitments
You value being part of a team
You want to keep learning, improving and developing as a leader
You want to join a company that supports the community
You want a career with a purpose at a mission-driven company that values
- Safety
- Professionalism
- Empathy
- Integrity
- Innovation

Qualifications:

What do you need to be successful?

Previous experience in Customer Service or Sales preferred
High School Diploma or equivalent required
Excellent interpersonal and communication skills
Basic computer skills in various software and web-based applications
Proficient in Microsoft Office
Strong attention to detail and follow through
Demonstrated ability to prioritize tasks and manage time efficiently

What will my work environment be like?

Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:

Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time
Be able to regularly lift and/or move up to 25 pounds.

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

Apply Now

Refine Your Search

helpdesk support jobs in mississippi

Customer Service Specialist

Technical Support Representative

Inside Sales & Client Support Coordinator

IT Support Specialist

IT Support Technician 1

IT Support Engineer I

Digital & IT Associate

Contact Center Customer Care Associate

Technical Support Analyst (Evening) (SG 24)

IT Support Analyst - Ridgeland, MS

IT Service Desk Support

IT Support Specialist

Help Desk Analyst

Senior Help Desk Analyst

IT Support Specialist (Corelle Brands)

PC Tech I

Computer Specialist

IT, HELP DESK TECHNICIAN II

Desktop Specialist - I/S Desktop- Days - FT

Business Analyst Initial one week Onsite then Remote

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