Top 4 Marketing operations manager Jobs in Mississippi

Operations Manager - Jackson, MS Area
Seniors Helping Seniors of Jackson East —Jackson, MS
- $18 - $23 an hour
- Part-time
- Background check
- Google Workspace
- Mid-level
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13d

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Operations Manager - Jackson, MS Area

Seniors Helping Seniors of Jackson East
Jackson, MS

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Job Details

Part-time
$18 - $23 an hour
13 days ago

Qualifications

Office supply management
Customer follow-ups
Employee onboarding
Home care experience
Customer records maintenance
Google Workspace
Confidential information handling
Office activity coordination
Customer relationship building
Healthcare industry recruitment experience
Client onboarding
Healthcare staff management
Referral-based lead generation
Accounts receivable management
Phone communication
Sales referrals
Service scheduling
Staff scheduling
In-person customer service
Client file management
Process improvement
Team scheduling
Mid-level
Improving operational efficiency
Working with seniors
Administrative experience
Managing clients in a customer support role
Client database systems
Client invoicing
Employee attendance management

Full Job Description

Office Manager

Seniors Helping Seniors® Jackson East

Position Summary

Seniors Helping Seniors® Jackson East is seeking an organized, dependable, and compassionate Office Manager to help build and grow our senior home-care business.

This person will work closely with the owners to manage daily operations, support clients and caregivers, coordinate schedules, and improve systems as the company expands. The role is ideal for someone who takes initiative, solves problems, and wants the opportunity to grow into a broader leadership position.

Key Responsibilities

Manage daily office operations, phone calls, emails, records, supplies, and administrative tasks.
Respond to prospective clients and families, schedule assessments, and assist with starting new services.
Maintain accurate client, caregiver, scheduling, and customer relationship management records.
Communicate regularly with clients, families, and caregivers regarding schedules, needs, and service concerns.
Coordinate caregiver schedules, fill open shifts, and communicate changes promptly.
Assist with caregiver recruiting, interviewing, onboarding, training, and file maintenance.
Monitor service delivery, caregiver attendance, and client satisfaction.
Assist with payroll preparation, invoicing, accounts receivable follow-up, and routine business reports.
Follow up with prospective clients and referral sources.
Support community outreach, events, and grassroots marketing activities.
Track referrals, inquiries, new clients, caregiver applicants, and service hours.
Recommend improvements that strengthen service, increase efficiency, reduce costs, or support growth.
Participate in after-hours or on-call coverage as needed.
Maintain confidentiality and follow all company policies and procedures.

Qualifications

Strong organizational, communication, and problem-solving skills.
Ability to manage multiple priorities in a growing business.
Compassionate and professional when working with seniors, families, and caregivers.
Dependable, flexible, detail-oriented, and comfortable taking initiative.
Proficient with email, Microsoft Office or Google Workspace, and web-based systems. Need to be able to demonstrate the ability to learn software systems quickly.
Previous experience in office management, scheduling, customer service, healthcare, home care, staffing, or human resources is preferred.

Performance Expectations

The Office Manager is expected to provide responsive service, maintain accurate records, meet deadlines, communicate concerns promptly, and help ensure dependable client coverage and caregiver support.

Reporting Relationship

The Office Manager reports directly to the owners of Seniors Helping Seniors® Jackson East.

Growth Opportunity

As the company grows, this position may develop into a broader operations or leadership role based on performance, leadership ability, and business needs.

Pay: $18.00 - $23.00 per hour

Location:

Jackson, MS (Required)

Work Location: Remote

Quick Apply

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Operations Manager - Jackson, MS Area

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