Job Summary:
The Program Director is the highest-level instructional leader within a program at Midwest Technical Institute | Delta Technical College, responsible for the overall performance, operation, and development of their assigned program. This includes ensuring excellence in instruction, faculty development, student success, curriculum integrity, accreditation compliance, and alignment with MTI | DTC Core Values.
As a critical member of campus leadership team, the Program Director is responsible for maintaining a culture of professionalism and continuous improvement, mentoring faculty across all levels, leading departmental operations, and working collaboratively with cross-functional teams to support student retention, placement, and credentialing outcomes. The Program Director also teaches courses as assigned
Key Responsibilities:
- Program Leadership & Faculty Oversight
- Oversee the day-to-day operations of the program, ensuring program quality, instructional effectiveness, and operational efficiency.
- Train, onboard, evaluate, and support instructors and faculty staff within the program.
- Lead the efforts to recruit new Instructors within the department such as conducting and scheduling interviews and teaching demonstrations.
- Conduct formal and informal classroom and lab observations and provide performance feedback and coaching.
- Complete and conduct annual performance evaluations for all Instructors within the program.
- Facilitate regular department meetings, including huddles, curriculum discussions, and strategic planning.
- Conduct regular coach 1X1 meetings with Faculty within the department to focus on professional growth and development, program initiatives, overcoming challenges and difficult situations, and overall program excellence.
- Model and instill MTI | DTC’s Core Values across the department to foster a positive and professional culture.
- Serve as the primary point of contact for all program-related concerns.
- Collaborate with campus leadership to address and solve student and faculty performance issues and concerns in a timely manner.
- Curriculum & Compliance
- Ensure adherence to the approved MTI | DTC curriculum and instructional standards across all faculty members.
- Lead program curriculum development and revisions, aligning with industry standards, certification/licensure requirements, and accrediting body guidelines.
- Manage all program-related compliance efforts including record-keeping, student tracking, instructional documentation, monthly and annual reporting, and accreditation audits. This includes programmatic compliance where applicable (HVAC Excellence, CAAHEP, State Boards of Cosmetology, etc.).
- Coordinate and lead Program Advisory Committee (PAC) meetings, including board member recruitment, meeting agendas, and feedback implementation.
- Student Outcomes & Support
- Monitor and report on student retention rates, certification/licensure pass rates, and job placement rates to ensure a minimum benchmark of 70% is met in each category with a goal of 80%.
- When applicable, serve as or assist the Placement & Externship Coordinator.
- Collaborate with campus leaders to support students through academic advising, tutoring initiatives, career preparation, and SOS (Save Our Students) meetings.
- Support students with escalated academic or behavioral concerns through advisory sessions and intervention planning.
- Serve as a substitute instructor when necessary to ensure instructional continuity.
- Resource Management
- Oversee scheduling of classes, instructor assignments, and student-to-instructor ratios including the projection of program schedules based on program population and faculty support.
- Ensure sufficient supplies, materials, and lab equipment are available and maintained for instruction.
- Approve or facilitate supply orders in collaboration with campus administration.
- Campus & Community Engagement
- Represent the program at open houses, graduations, orientation events, job fairs, and campus-wide initiatives.
- Actively participate in leadership meetings, accreditation preparation, and institutional review processes.
- Maintain membership in a professional organization and attend relevant conferences to remain current in the field.
- Professional Development
- Promote a culture of continuous improvement by encouraging faculty participation in workshops, continued education, and cross-campus collaboration.
- Maintain required CEUs and licensure/certification and model professional development for department faculty.
- Display a commitment to professional development by attending/participating in/completing a minimum of 2 professional development activities per year outside of what’s minimally required by the organization.
- Other Duties as Assigned
- As part of the Instructor role, employees may be asked to perform additional duties and responsibilities as needed to support the overall success of the department or organization. Flexibility and a willingness to take on diverse tasks is essential.
- Exhibit Core Values
- All employees are expected to consistently exhibit Midwest Technical Institute and Delta Technical College’s core values in their daily interactions and work performance. These values are central to our success and culture, and we expect every team member to embody them.
Qualifications:
In addition to all qualifications of the Instructor, Instructor II position, and Senior Instructor, the Program Director will bring:
Education & Experience
- Minimum of 1 year teaching experience in postsecondary, vocational, or technical education.
- For online programs, prior teaching experience in a distance education environment greatly preferred.
- Minimum 6 months in Senior Instructor role with demonstrated excellence in leadership, instruction, and program and campus-wide contributions.
- This requirement may be waived should the organization have an immediate need to fill the position or when hiring an external candidate.
- Prior experience in faculty leadership or academic coordination preferred
- Demonstrated success in faculty supervision, instructional coaching, and program development.
- Per CAAHEP Standards, Medical Assisting Program Director applicants at an MTI Campus must
- Possess a minimum of an associate degree
- Be credentialed in good standing in medical assisting, by an organization whose credentialing exam is accredited by the National Commission for Certifying Agencies (NCCA), American National Standards Institute (ANSI), or under International Organization for Standardization (ISO)
- Have medical or allied health education or training
- Have experience related to the profession of medical assisting
- Have documented education in instructional methodology
Skills & Competencies:
- Strong leadership and team-building skills.
- Proficiency in curriculum oversight, instructional compliance, and performance evaluation.
- Exceptional time management, organization, and communication abilities.
- Competency in Microsoft Office, including Excel, Word, and Power Point
- Prior experience with Student Information System (Campus Nexus), and LMS (Canvas, LAB, etc.) preferred.
- Demonstrated ability to build a student-centered and faculty-supportive culture.
Working Conditions:
For campus-based programs:
- Work environment includes a typical classroom setting and industry appropriate laboratory/clinic/salon setting.
- Minimal travel and additional hours worked may be required for training purposes when needed.
- Work hours and schedule expectations as outlined in the official job offer and agreed upon terms
- Appropriate use of industry standard PPE and OSHA safety protocol.
- Instructors may be exposed to potential job hazards, unusual conditions, or outdoor work.
- Most instructing takes place in a climate-controlled environment, however, for select programs instructors will be subject to a non-climate controlled environment for the majority of the day.
Compensation & Benefits:
- Salary as agreed upon during hire and notated on the offer letter.
- Benefits – Health Insurance, Dental, Vision, Retirement Plans, Paid Time Off, etc.
- MTI/DTC sponsored Continued Education requirements for license and/or certification renewal as applicable.
IND1
Midwest Technical Institute and Delta Technical College is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, gender identity, sexual orientation, national origin, age, disability, veteran status or any characteristics protected by applicable law. We are dedicated to fostering a work environment where all employees can thrive.
Midwest Technical Institute and Delta Technical College is committed to complying with the Americans with Disabilities Act (ADA) and ensuring that individuals with disabilities are given every opportunity to succeed in the workplace. If you need assistance or accommodations during the hiring process, please contact Human Resources at
[email protected].
