Overview
Company Overview
Hero Logistics, Mississippi is a fast-paced, growth-focused logistics and supply chain organization. We connect global supply chains, manage fulfillment operations, and ensure timely deliveries to our clients. Our people are the driving force behind our operational excellence.
Position Summary
We are seeking a results-driven, hands-on Human Resources Manager working in the Mississippi office to assist with the HR function across our logistics and warehouse operations in Mississippi, Tennessee and West Virginia. As a key member of the leadership team, you will oversee full-cycle recruitment, employee relations, compliance, and talent development for a diverse, multi-site workforce. You will play a strategic role in reducing turnover, ensuring safety compliance, and fostering a positive, high-performance work culture.
Key Responsibilities
Talent Acquisition & Retention
- Assist with leading high-volume recruitment strategies for warehouse associates, forklift drivers, dispatchers, and logistics professionals.
- Design and implement aggressive driver and warehouse staff retention strategies.
- Manage robust onboarding and orientation programs that emphasize safety standards and company values.
Compliance & Safety
- Ensure compliance with all HR practices and strictly adhere to DOT regulations, OSHA requirements, and all federal/state employment laws.
- Partner closely with the Safety and Operations teams to enforce workplace safety and manage workers' compensation claims.
Employee Relations & Culture
- Serve as a primary liaison between management and frontline employees, resolving grievances and fostering an open-door culture.
- Champion a safety-first and accountability-driven culture across all fleet operations and terminal/warehouse sites.
- Administer performance management systems and drive recognition/engagement programs.
Compensation & HR Operations
- Assist with payroll processing, benefits administration, and compensation structures to ensure competitiveness in the logistics industry.
- Utilize HR analytics to monitor turnover rates, track recruitment metrics, and advise senior leadership on workforce trends.
Qualifications
- Experience: 5+ years of progressive HR management experience, ideally in transportation, warehousing, or supply chain.
- Industry Knowledge: Deep understanding of a geographically dispersed or multi-site workforce encompassing both hourly and salaried employees. Strong grasp of DOT and OSHA compliance.
- Education: Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).
- Certifications: SHRM-CP, SHRM-SCP, PHR, or SPHR highly desired.
- Skills: Exceptional conflict resolution, strong data-driven decision-making, and proven experience utilizing HRIS platforms.
Responsibilities
- Supervisory Responsibilities:
· Recruits, interviews, hires, and trains new staff in the HR department.
· Assists with the daily workflow of the department including assisting the Operations leadership Team members.
· Provides constructive and timely performance evaluations.
· Handles discipline and termination of employees in accordance with company policy.
· Assists the Leadership Team with employment actions, including discipline and termination of employees in accordance with company policy.
· Leads Employee Relations matters including investigations, disciplinary action due to company policy and performance violations and concerns.
Duties/Responsibilities:
· Assists the leadership team in understanding the organization’s human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, Employee Relations and succession planning.
· Provides oversight, guidance and direct supervision to HR Assistant Managers, HR Specialists, generalists, Operations management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and support the execution of routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
· Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.
· Supports the Sr HR Manager in analyzing trends in compensation and benefits; assists with the research of competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
· Creates learning and development programs and initiatives that provide internal development opportunities for employees.
· Oversees employee disciplinary meetings, terminations, and investigations.
· Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
· Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, recruitment, and employment law.
· Performs other duties as assigned.
Employee Relations & Culture:
- Serve as a primary liaison between management and frontline employees, resolving complaints and fostering an open-door culture.
Required Skills/Abilities:
· Excellent verbal and written communication skills.
· Excellent interpersonal, negotiation, and conflict resolution skills.
· Excellent organizational skills and attention to detail.
· Proficient with follow up – follow through with direct leadership and in support of Operations leadership team.
· Analytical and problem-solving skills.
· Ability to prioritize tasks and to delegate them when appropriate.
· Ability to act with integrity, professionalism, and confidentiality.
· Thorough knowledge of employment-related laws and regulations.
· Proficient with Microsoft Office Suite or related software.
· Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.
Education and Experience:
· Bachelor’s degree in Human Resources, Business Administration, or related field required.
· A minimum of 5 years of human resource management experience preferred.
· SHRM-CP or SHRM-SCP preferred.
Reports to: Sr HR Manager
Pay: $75,165.52 - $85,457.40 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid jury duty
- Paid time off
- Vision insurance
Work Location: In person
