WE WELCOME YOU INTO A GROWING COMPANY
Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every day. We provide services in 14 states across the USA, and our programs grow every year. We specialize in home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.
Culture Vision at Consumer Direct Care Network
At CDCN, we strive to create a workplace where everyone is supported and motivated to be their best; we collaborate on shared goals and celebrate our accomplishments.
JOB SUMMARY
The Solution Architect is responsible for defining and guiding solution architecture for assigned business domains, value streams, and enterprise initiatives. The incumbent works across applications, platforms, integrations, data, security, infrastructure, vendors, and business processes to ensure solutions are well-defined, aligned, secure, supportable, auditable, and delivery-ready.
This role partners with Product, Business Analysis, Delivery, Engineering, Infrastructure/Security/Support, Operations, Compliance, Data Governance, platform teams, and vendors to translate business requirements and operational needs into clear solution designs, system boundary decisions, integration approaches, data ownership decisions, non-functional requirements, and architecture guidance.
The Solution Architect does not own delivery execution, sprint management, platform administration, or production support. The role is accountable for ensuring architectural decisions are clear, risks are identified, system impacts are understood, and delivery teams have actionable architecture direction.
JOB DUTIES
-
Define current-state and future-state solution architecture for assigned domains, products, value streams, and initiatives.
-
Translate business capabilities, operational needs, compliance requirements, and product priorities into practical solution designs and delivery-ready architecture guidance.
-
Establish system boundaries, source-of-truth decisions, data ownership, lifecycle models, integration patterns, dependencies, non-functional requirements, and architecture decision records.
-
Provide technical leadership and architecture guidance to Product, Business Analysis, Delivery, Engineering, Operations, Compliance, Security, Data, platform, and vendor stakeholders.
-
Partner with Product Managers and Business Analysts to ensure requirements, acceptance criteria, assumptions, constraints, dependencies, and architectural impacts are clear, testable, and ready for delivery.
-
Partner with Delivery, Engineering, Integrations, and platform teams to clarify solution intent, resolve design tradeoffs, and support implementation without owning sprint execution or team delivery management.
-
Define how information and transactions move across systems through APIs, files, events, messaging, synchronization patterns, integration contracts, vendor integration frameworks, and reporting pipelines.
-
Identify security, privacy, identity, access, compliance, performance, scalability, resiliency, supportability, monitoring, auditability, and operational readiness requirements as part of solution design.
-
Evaluate existing applications, integrations, workflows, platforms, and technical patterns to identify risks, technical debt, duplicate capabilities, modernization opportunities, and improvement roadmaps.
-
Evaluate ERP, healthcare, document management, e-signature, CRM, identity/access, payment, cloud, vendor, SaaS, and other platform capabilities for fit against business needs, architecture standards, integration requirements, security expectations, support needs, and long-term maintainability.
-
Define and document reusable architecture patterns, standards, diagrams, and decision records that can be applied across initiatives and teams.
-
Ensure solutions align with organizational IT strategy, enterprise architecture direction, applicable regulatory requirements, industry standards, and internal security and compliance expectations.
-
Identify architectural risks, unresolved decisions, ownership gaps, cross-team dependencies, and implementation constraints early enough to inform planning, prioritization, and delivery readiness.
-
Stay current with relevant technology trends, cloud architecture practices, security expectations, platform capabilities, and industry developments; apply this knowledge to improve solution quality and architecture practices.
QUALIFICATIONS
-
Experience with integration and system design across ERP, healthcare, document management, e-signature, payment, CRM, identity/access, or other enterprise platform solutions.
-
Experience working with platforms such as Workday, Medicaid MMIS systems, DocuWare, DocuSign, Microsoft Dynamics CRM, identity/access platforms, payment platforms, or similar enterprise applications.
-
Experience designing solutions that span custom applications, SaaS platforms, vendor-managed systems, data platforms, and operational workflows.
-
Experience defining integration approaches across APIs, batch files, events, middleware, service bus patterns, reporting pipelines, and vendor integration frameworks.
-
Experience with Microsoft Azure, C#, Angular, Microsoft SQL Server, Cosmos DB, Azure Service Bus, Kubernetes, or similar modern cloud-native technology stacks.
-
Experience evaluating platform capabilities and constraints to determine whether a business need should be addressed through configuration, integration, extension, custom development, vendor capability, or process change.
-
Familiarity with regulated environments, including healthcare, Medicaid, payroll, financial operations, HIPAA, SOC controls, accessibility requirements, or state/federal program compliance.
-
Ability to work flexible and/or extended hours, if needed, to meet the job requirements
The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WHAT'S IN IT FOR YOU
When you join Consumer Direct Care Network, you will be exposed to numerous professional development opportunities. We welcome your contributions and value your integrity as we collaborate on work that moves us all toward a compassionate community. We have a long history of helping individuals build their careers in the home-care industry. This is truly a place where there is something for everyone, whether you are looking to support a particular lifestyle, seeking professional growth, or seeking new and challenging work, all in an expanding nationwide company with that small-company feel. Most importantly, you will experience the satisfaction of working in a culture built on caring. Caring for others comes naturally at Consumer Direct Care Network, based on our long history of connecting people and championing change, all geared toward helping others. We are proud of the longevity and loyalty of our employees. Their commitment to doing good work is what makes us a leader in the industry.
As a Consumer Direct Care Network team member you will receive:
-
A rewarding career helping others
-
Fun and engaging work environment built on team unity
-
Job satisfaction knowing you make a difference in the work you do and lives we serve
-
Professional training to help advance your skills for career development
Based on your position and employment status, you may be eligible for:
-
Medical, Dental, and Vision Insurance
-
Vacation accrued at 3.07 hours per pay period to use when accrued
-
Profit-sharing for employees in good standing
-
Two Paid Floating Holidays
-
Nine Paid Federal Holidays
-
Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued
-
Instant Earnings Option
-
401(k) Retirement plan & discretionary company match
-
Company-Paid Life Insurance
-
Supplemental Life, Accident, Critical Illness, and Hospital benefits
-
Short and Long-Term Disability
-
Paid Parental Leave
-
Flexible Spending Account
-
Employee Assistance Program
-
Pet Insurance
WHO WE ARE
Consumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities. We provide coordinated service delivery in 14 states. Our services span from financial management services and support brokerage to traditional agency in-home care and caregiving to behavioral health. We have extensive experience with Medicaid, Medicare, private insurance, and with supporting people who pay for their own care.
Your opportunities within our network are endless, it’s not just a job, it’s a career… advance it with the Consumer Direct Care Network!
The Consumer Direct Care Network and its subsidiaries are an Equal Opportunity Employer and drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
In accordance with the Immigration and Reform Control Act (IRCA), you may only work at Consumer Direct Care Network if you are legally authorized to work in the United States. Consumer Direct Care Network does not provide visa sponsorship or STEM OPT extensions to employees.
