Top 3 Hotel general manager Jobs in Missoula, Mt

Assistant General Manager
Days Inn & Suites Downtown Missoula-University —Missoula, MT
- $20 - $24 an hour
- Inventory management
- Mid-level
- Hotel
Assistant General Manager
Days Inn & Suites by Wydnham Downtown Missoula-University —Missoula, MT
- $20 - $23 an hour
- Full-time
- Inventory management
- Mid-level
- Hotel
Quick Apply

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Maintenance Associate
Staybridge Suites Missoula —Missoula, MT
Valid driver's license preferred. Repair and maintain guest room fixtures, furniture, plumbing, electrical components, and HVAC systems.
$18 - $19 an hour
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11d
Housekeeper
Days Inn-Missoula Airport at Muralts Travel Plaza —Missoula, MT
Must be available to work weekends and holidays. Days Inn Missoula is located at the Muralt's Travel Plaza off the Exit 96, near the Wye.
$15 - $16 an hour
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Oversee all hotel operations, including front desk, housekeeping, maintenance, and food and beverage (if applicable).
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SpringHill Suites Columbus West-Hilliard —Columbus, OH
Demonstrate brand citizenship by maintaining compliance with all required brand standards, behaviors, hallmarks and license agreement mandates.
$60,000 - $80,000 a year
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Assistant General Manager

Days Inn & Suites Downtown Missoula-University
Missoula, MT

Apply Now

Job Details

$20 - $24 an hour

Qualifications

Physical security
Internal controls
Accounts receivable management
Hotel quality control
Answering guest questions
Revenue management
Hotel quality assurance
Disciplinary action management
Training employees on security practices
Customer service through social media
Overseeing payroll
Hotel emergency procedures
Hotel and accommodations guest complaints handling
Hotel guest account management
Hotel safety procedures
Preventing cash discrepancies
Documentation reviews
Customer complaint resolution

Full Job Description

The Assistant General Manager works with the hotel's General Manager to generate profit that meets or exceeds budget expectations, while maintaining operational and guest service standards.

The AGM at our hotel is a person in training to become a Hotel General Manager. The AGM is involved in all important decisions and discussions of the hotel.

Drive hotel revenue, assist in developing hotel budgets, and analyze monthly profit & loss statements.

Conduct regular team meetings.

Coach and train all members of the Front Desk team. Ensure team member attitude of attentiveness and anticipation of guest needs.

Review room inventory and rate management to ensure maximization of room revenue.

Inspect rooms according to quality standards for cleanliness and proper preventative maintenance. Develop and maintain hotel programs to assure that the quality program criteria are met.

Job Requirements:

Previous Hospitality experience is strongly preferred.
The Assistant General Manager will work four or five shifts per week at the Front Desk.
Meet with and solicit comments from guests on a regular basis to determine their level of satisfaction with guest services and facilities.
Respond and follow up on all social media reviews and written guest comments. Ensure guest satisfaction with resolution of any complaints or problems.
Control, review and approve the hotel payroll with assistance and approval from GM and Owner.
Ensure proper selection, training, counseling and motivation of all team members.
Review all hourly team member disciplinary procedures and documentation. Follow progressive discipline steps, up to and including termination, to correct team member performance deficiencies.
Review and approve transmittals and other front office paperwork and reports.
Authorize direct bill accounts and monitor the administration of Accounts Receivable.
Ensure a viable internal control program is in place in all hotel departments, with documentation, including cash control procedures.
Ensure the security needs of the property and guests are met, including training for all team members to act according to procedure, in the event of an emergency or accident at the hotel.
Respond to requests from immediate supervisor. Follow-up with immediate supervisor on a regular basis.

Experience & Background

1–3 years of experience in hospitality, hotel operations, or a related service industry preferred
Prior Front Desk or Supervisory experience strongly preferred
Experience in economy or limited-service hotel environments is a plus
Demonstrated progression toward leadership roles or interest in becoming a General Manager

Leadership & Management Skills

Ability to supervise, coach, and motivate team members in a hands-on environment
Experience assisting with hiring, training, scheduling, and performance management
Strong interpersonal skills with the ability to lead team meetings and foster a positive work culture
Ability to handle disciplinary procedures professionally, including documentation and progressive discipline

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